Recensioni su Grand Mercure Shanghai Hongqiao

Questa volta abbiamo prenotato in tre camere. Tuttavia, siamo molto delusi. Poche cose, vogliamo menzionare e scriveremo una lettera ai conformi. Innanzitutto, l'aspetto dell'hotel è più vecchio delle foto che vediamo online. La doccia del bagno è orribile, succede la stessa cosa nelle stanze 715, 718, 719. Acqua debole e acqua a volte calda e fredda. Molto difficile da regolare e in realtà ci siamo bruciati con l'acqua calda. In secondo luogo, l'asciugacapelli non può spegnersi (stanza 718). È necessario scollegare il cavo per spegnerlo, il che è molto pericoloso. Il flash del water è debole, dobbiamo lampeggiare almeno due volte per pulire. Ultimo ma non meno importante, ci siamo sistemati all'uscita quando siamo partiti stamattina per l'aeroporto. Ci vogliono quasi 10 minuti perché lo stand di uscita si apra. Che anche il tassista ha detto che le cose qui sono povere e rotte. Dato che gli ci vuole tempo per spiegare, è qui per prendere gli ospiti per farlo entrare. Roba non molto utile. Abbiamo segnalato i problemi al personale della reception. Tuttavia, ride ancora e non affronta seriamente i problemi. Siamo stati in molti hotel in molti posti. Questa è la prima volta che riscontriamo questi problemi che non dovrebbero verificarsi. Qualità di sicurezza non soddisfatta. Per favore indaga e chiarisci. Scriveremo una lettera di reclamo all'hotel quando torneremo a Hong Kong.

Questo hotel non dovrebbe avere la bandiera Mercure sopra. L'albergo è terribile. È sporco dalla hall alle camere. Siamo stati qui con alcuni clienti e tutte le camere erano terribilmente puzzolenti, vecchie e ammuffite. L'hotel sta cadendo a pezzi. È brutto. Anche la colazione è terribile. Dal cibo alla pulizia. Stavamo facendo colazione e non sopportavamo l'odore di cibo marcio che proveniva da qualche parte, quando finalmente notammo che proprio accanto ai tavoli il cameriere aveva due ciotole che usava per pulire. Uno era pieno di piatti sporchi e l'altro era un mix di rifiuti alimentari e rifiuti di bevande. Disgustoso! Non consiglio questo posto a nessuno.

Così così huyibadkddhajbd metà e metà sjdjjdixjdhdjdjxydjdjjd ududiifidi

hotel buona posizione pulito becco veloce buono Sono felice di soggiornare con Mercure

We really enjoyed our stay, the room was very comfy and we loved having a bathtub and a balcony in the room. The location is a bit far from the subway, but it's in a beautiful neighborhood full of trees and there are tons of bikes around. Overall,a really a nice stay!

Good location but the staff not clean the room properly

The hotel is a mix of old and new. By this, I mean you can tell that some areas are worn from over the years and some parts of it you can tell they have made effort to try and restore. We stayed in this hotel a few days before heading to Disneyland and then back to the hotel for one final night stay. We asked if we could leave our luggage at their storage room and that was no problem at all. There is a mix of English speaking staff at the lobby, so be prepared to have Wechat translate to hand just in case. We were lucky with the staff we spoke to and language barrier wasn’t a problem. For our first stay, we stayed in a room at the 18th floor and it wasn’t fancy but just what we needed. Windows outside were dirty but it didn’t bother us, since it’s outside. We booked the 2 bed room suite. There was a living space for the adults to relax while the kids sleep in the bedroom at night. I liked that you could actually control the heating and it wasn’t too drying compared to previous and more fancy places we stayed in Shanghai. There’s a washing machine so you can wash clothes when packing light. It is only a washing machine and not a dryer. They provide washing powder (free) and a hanging clothes rail, you just need to call reception and ask. In the kitchen there is an induction hob but no pots or pans are provided. It didn’t bother us, since we had breakfast included with our stay. There was sufficient selection for breakfast. If you go a bit later, certain foods are not replenished. I think they were understaffed the first day of our stay, lots of tables were free but they had dirty dishes on all of them, so we had to ask someone to clean a table for us. The following days were fine. Fruits were left in our room after each clean. On our stay back, we stayed in a room on the 15th floor for one night. They should not let people stay in that room, especially with kids. Parts of the wall of the bathroom is very damp and the wall’s paint was crumbling. The plumbing was not great either, the drain in the main shower room came off and it was just bare concrete and a hole exposed. You could hear water flowing all through the night so we had to close the bathroom door so we could sleep. Since we mainly just slept that night and checked out early in the morning, we didn’t bother complaining and was in the rush to get to the airport so no pictures were taken.

Location is extremely prime and convenient. Room is tidy and clean. Staffs are polite, nice and helpful. I will definitely stay again for the same hotel next time.

Enjoying my tyay. Very pleasant

Good choice if you need to stay in this area of the city. Hotel is clean and staff friendly.

The breakfast is good.

Great location. Great Breakfast Thoroughly professional. Highly recommend.

Very friendly and helpful staff, room was clean and modern with a full bath and desk space. Perfect for getting work completed while resting in comfort. I’m very happy with my stay!

Perfect services!