Tianhe Hotel Shanghai Pudong Airport

Recensioni su Tianhe Hotel Shanghai Pudong Airport

Tianhe Hotel Shanghai Pudong Airport

No.425 Dongting Road, Pudong New Area, Shanghai, ChinaDettagli hotel
Tianhe Hotel Shanghai Pudong Airport
Tianhe Hotel Shanghai Pudong AirportTianhe Hotel Shanghai Pudong AirportTianhe Hotel Shanghai Pudong Airport
Controlla le camere disponibili per le tue date di viaggio
Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

4.3/5
916 recensione
Recensioni verificate
Ubicazione4.3
Strutture e servizi4.2
Servizio4.4
Pulizia4.3
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Utente ospite
Tianhe Double BedRoom
Soggiorno: feb 2024
Solo
4 recensione
4.2/5
Molto buono
Pubblicata: 5 mar 2024
Albergo sopra le mie aspettative per il prezzo pagato (27,90€). Posizionato a 20' dall'aeroporto di Shanghai Pudong, ogni ora un bus trasporta gratuitamente gli ospiti sll'aeroporto. La mia stanza era grande, confortevole, calda e tranquilla, letto comodo e bagno perfetto, addirittura con wc/bidet. Personale molto gentile, con traduttore per comunicare, come in ogni hotel in cina. Colazione non all'altezza dell'albergo, ma mi è dtata offerta, quindi: grazie! Peccato che non essendoci possibilità di contattare l'hotel tramite messaggio con trip.com o via mail, per sapere luogo e orari del bus dall'aeroporto, ho dovuto prendere un taxi per andare in albergo (135yuen = 16€ circa), spero che il management dell'hotel organizzi.
Risposta dalla struttura: 感謝您入住星閣酒店(浦東機場)!您的滿意是我們工作時最大的動力,我們相信好的口碑一定是從您最真誠的滿意度推薦出去的,您對酒店的產品與服務的認可,令我們深感鼓舞,非常感謝您入住本酒店並給予酒店的認可。我們會繼續努力一如既往的做好服務,酒店全體員工真誠的期待您的再次光臨!謝謝!星閣酒店浦東機場店~
Dewi3108
Camera Doppia Tianhe
Soggiorno: nov 2024
Coppia
3 recensione
5.0/5
Eccezionale
Pubblicata: 7 dic 2024
For sure if you transfer in shanghai and need a hotel, go directly book this hotel, and you'll never regret. They will pick you up at the airport and drop you too. Call the hotel number first, they will need information about your Flight time, airport terminal, and better give a picture of you, to make them easy to recognized you. They will pick up at 3rd floor gate 9 departure T1. Hotel staff can speak a little english. So dont worry. They are really helpful, even carrying and loading your luggages into car. It takes 10 minutes from airport to hotel. Check in very fast and surprisingly they will upgrade your room. They gave me a family room with bathtub. But maybe need to fix the bathtub because it is leaking but the closet is very nice, its an automatic. Breakfast just very simple but good. Hotel's surrounding is superb....because a lot of restaurant, mini market even a big supermarket. Many street foods at night and fashion store also massage. I took a taxi to go to the bund and nanjing road, its about 130rmb one way. It tooks about 40 minutes. A very wonderful memory in shanghai. Thank you Tianhe hotel. And all the hotel staff who are very kind and helpful. I will come back next time.
Traduci
Risposta dalla struttura: Hello dear guests! To be able to provide you with a good accommodation environment and high-quality service is the driving force of our efforts, and at the same time hope that you can tell every friend around you about your stay ~ look forward to your visit to Shanghai Pudong Tianhe Hotel again, and continue to provide you with a full range of services!
Nathanaeli
Camera Doppia Tianhe
Soggiorno: feb 2025
Solo
14 recensione
5.0/5
Eccezionale
Pubblicata: 21 mar 2025
Xiangxiang was very helpful and friendly. The hotel is a great value place. If you want a nice cheap stay then come here and you can get a free bus.
Traduci
Risposta dalla struttura: Dear guests Hello! Thank you for staying at the Dream Fruit Hotel (Pudong Airport Hotel) ! Do not forget the original intention, believe that you for the family, to provide warm service, is the pursuit of our hotel, I hope to become your first choice when you go out ~ for each guest on the journey to send our most sincere, friendly help, or familiar taste, or familiar people, warm, comfortable home, waiting for your next visit. General Manager of the Dream Fruit Hotel.
Utente ospite
Camera Doppia Tianhe
Soggiorno: feb 2025
Coppia
8 recensione
5.0/5
Eccezionale
Pubblicata: 6 mar 2025
The customer service at this hotel is outstanding! They pick us up and drop off us off from the airport. At the hotel you are warmly welcomed. When we checked out I actually forgot my phone charger in the room and they contacted me right away and swiftly arranged to get it back to me. We will definitely stay here again!! Thank YOU!!
Traduci
Risposta dalla struttura: Dear guests Hello! Thank you for staying at the Dream Fruit Hotel (Pudong Airport Hotel) ! Do not forget the original intention, believe that you for the family, to provide warm service, is the pursuit of our hotel, I hope to become your first choice when you go out ~ for each guest on the journey to send our most sincere, friendly help, or familiar taste, or familiar people, warm, comfortable home, waiting for your next visit. General Manager of the Dream Fruit Hotel.
Joseph_Aung
Camera Doppia Tianhe
Soggiorno: ott 2024
Coppia
21 recensione
4.5/5
Ottimo
Pubblicata: 22 nov 2024
Good service, clean room, near Pudong airport.
Traduci
Risposta dalla struttura: Moved by your equally kind true love comments, your appreciation and recommendation is the best encouragement to Tianhe partners, your satisfaction is our greatest pursuit, we will continue to work hard to create a more comfortable living space, looking forward to your next meeting!
Utente ospite
Camera Doppia Tianhe
Soggiorno: nov 2024
Altro
1 recensione
4.7/5
Fantastico
Pubblicata: 17 gen 2025
The hotel staff were very friendly, helpful and professional. They took care of my transportation to and from Pudong Airport. The cab driver wanted to charge me double the rate but the hotel staff came to my rescue and ensuring that I was not cheated, simply because I don't speak Chinese. I will recommend this hotel to anyone who wants to spend a night or even a few hours before their flight. It is very close to Pudong Airport.
Traduci
Risposta dalla struttura: Hello dear guests! To be able to provide you with a good accommodation environment and high-quality service is the driving force of our efforts, and at the same time hope that you can tell every friend around you about your stay ~ look forward to your visit to Shanghai Pudong Tianhe Hotel again, and continue to provide you with a full range of services!
Christopher Alexander
Camera Doppia Tianhe
Soggiorno: feb 2025
Solo
4 recensione
5.0/5
Eccezionale
Pubblicata: 21 mar 2025
Xiang Xiang was excellent. Great bed in room and comfortable
Traduci
Risposta dalla struttura: Dear guests Hello! Thank you for staying at the Dream Fruit Hotel (Pudong Airport Hotel) ! Do not forget the original intention, believe that you for the family, to provide warm service, is the pursuit of our hotel, I hope to become your first choice when you go out ~ for each guest on the journey to send our most sincere, friendly help, or familiar taste, or familiar people, warm, comfortable home, waiting for your next visit. General Manager of the Dream Fruit Hotel.
Utente ospite
Camera Doppia Tianhe
Soggiorno: feb 2025
Solo
2 recensione
5.0/5
Eccezionale
Pubblicata: 5 mar 2025
Everything is good. Recomended Xiao Lan nice services.
Traduci
Risposta dalla struttura: Dear guests Hello! Thank you for staying at the Dream Fruit Hotel (Pudong Airport Hotel) ! Do not forget the original intention, believe that you for the family, to provide warm service, is the pursuit of our hotel, I hope to become your first choice when you go out ~ for each guest on the journey to send our most sincere, friendly help, or familiar taste, or familiar people, warm, comfortable home, waiting for your next visit. General Manager of the Dream Fruit Hotel.
Utente ospite
Camera Twin Tianhe
Soggiorno: ott 2024
Coppia
5 recensione
4.7/5
Fantastico
Pubblicata: 24 nov 2024
Good and comfortable friendly. The room is bigger than another size
Traduci
Risposta dalla struttura: Moved by your equally kind true love comments, your appreciation and recommendation is the best encouragement to Tianhe partners, your satisfaction is our greatest pursuit, we will continue to work hard to create a more comfortable living space, looking forward to your next meeting!
Indra Jagaa
Camera Deluxe Queen
Soggiorno: giu 2024
Famiglia
5 recensione
3.5/5
Pubblicata: 20 lug 2024
Hotel was very clean and they had a charter bus that goes to airport. The building itself was old, but they are managing it very clean. Receptionist was very good, and explained us everything with detail using translation tool.
Traduci
Risposta dalla struttura: 感謝您指出我們酒店的服務不足之處。我們非常重視您的反饋,並會針對您提到的問題,與相關部門進行溝通並進行改善。我們真誠地感謝您對我們的服務和設施提出寶貴意見。
Inner
Tianhe Double BedRoom
Soggiorno: giu 2024
Solo
24 recensione
2.0/5
Pubblicata: 17 lug 2024
The front desk female receptionist is extremely rude on 17/07/2024. When me and another person were told to wait at the front for hotel transfer by a more polite male receptionist, we waited there. And at 11:20, the female receptionist come out and told me to go to bus and being so rush that she said: "车快走了,快点”。As if I was not told to wait at the front desk (until now, it's still acceptable). She then proceed to another person waiting for the bus, using her wet hand with visible water to wave at them so close, telling them to go to the bus. It was so rude that I told her:''你有礼貌点好吗”,she then replied: ''那你就不要上车了”。
Traduci
Risposta dalla struttura: 我深知這次的差評對您造成了諸多不便和困擾,也損害了我們之間的信任和合作關係。對此,我感到萬分懊悔。為了彌補我的過錯,我已經制定了一系列詳細的改進措施。我會加強對服務類相關知識或技能]的學習,提升自己的專業能力,確保在今後的工作中不再犯同樣的錯誤。同時,我將建立嚴格的自我監督機制,在處理每一個環節時都更加謹慎、認真,反覆檢查和確認,以保證工作的質量和效率。此外,我會積極與團隊成員溝通交流,分享經驗教訓,共同提高我們的服務水平和工作質量。我承諾,在未來的工作時長或時間段內,您將看到我明顯的改進和提升。再次為給您帶來的不愉快經歷表示深深的歉意,希望您能給我一個機會,讓我用實際行動來證明我的改變和努力,重新贏得您的信任和支持。
cocoshaker
Tianhe Double BedRoom
Soggiorno: mag 2024
Solo
17 recensione
5.0/5
Eccezionale
Pubblicata: 11 lug 2024
Missed my connection flight, the shuttle bus drop me there , it was a good hotel with the shuttle bus back to the airport!
Traduci
Risposta dalla struttura: 尊敬的賓客,謝您的選擇與認可!酒店毗鄰浦東機場和迪士尼樂園,來回都有免費車輛接送,出行便利,酒店的環境、設施、衞生、服務都是嚴格按照標準執行的,能得到您的認可,我們全體員工深受鼓勵,期待您的再次光臨,祝您生活愉快!星閣酒店總經理.
YeeeeeSheng
Camera Doppia Tianhe
Soggiorno: ott 2024
Coppia
11 recensione
3.2/5
Pubblicata: 3 dic 2024
typical china hotel, price worth the quality
Traduci
Risposta dalla struttura: Moved by your equally kind true love comments, your appreciation and recommendation is the best encouragement to Tianhe partners, your satisfaction is our greatest pursuit, we will continue to work hard to create a more comfortable living space, looking forward to your next meeting!
이에스산업
Tianhe Double BedRoom
Soggiorno: mar 2024
Lavoro
11 recensione
3.2/5
Pubblicata: 25 apr 2024
This hotel is near airport and I arrived at night and can't check the hotel well. Just quite but the carpet in the room has some red stain other thing is ok
Traduci
Risposta dalla struttura: 尊敬的賓客您好:感謝您入住星閣酒店(浦東機場店)!非常抱歉在入住期間給您帶來不好的入住感受。經過向員工瞭解,確實是我們的服務做的有不到的地方。這不僅是員工的問題,更是我們管理者疏於監督培訓造成的結果,我們真誠的要向您説聲對不起。自由發表自己真實的入住感受是每位客人應有的權利,衹有通過你們的評價我才能知道我們工作中的不足和缺失,提出中肯的意見也是對我們酒店關心關注的一種體現,在此十分感謝!還是希望您再次光臨我店,感受我們改進後的服務。給我們一個機會致歉。期待再次光臨!星閣酒店總經理.
Pkin
Camera Doppia Tianhe
Soggiorno: mar 2024
Solo
7 recensione
5.0/5
Eccezionale
Pubblicata: 23 apr 2024
The location is good for those who want to stay near the pudong airport. The room is clean and the reception is nice. The drawback is the communication problem, but it is possible to communicate with the translator.
Traduci
Risposta dalla struttura: 感謝您入住星閣酒店(浦東機場店)!友情如水,純潔透徹,牽掛如酒,醇香悠長,生活如畫,絢麗多彩,朋友,讓我們:賞生活的畫,飲牽掛的酒,最後用友情的水泡一壺清香的茶,逍遙每天!感謝您的高度評價,祝您生活愉快,幸福美滿,期待您的再次光臨.星閣酒店總經理.