Atour Hotel Shanghai Lujiazui Pudong South Road

今天住的房間特別不滿意。簡直是我所有亞朵裏面住的最差勁的。隔音效果巨差無比。大清早隔壁手機鬧鐘響了得有半小時，我睡的好好的被吵醒了，他都沒醒，一直吵，打電話給前台，説來看一下，到底是沒來人家自己醒了關的。床頭隔壁洗澡聲音也是，彷彿就在你眼前洗澡一樣，脱衣服聲音都聽的清楚。我也是服了，同樣反映了沒有任何服務。服務全用來勸你買會員了？下次再也不來了！還開了會員，開個屁，開了也是浪費我錢。服了。

房間隔音不好，隔壁大聲説話可以聽到，洗澡的聲音也能聽到，走廊走動、關門的聲音也很大，早上被吵醒好幾次˃ʍ˂房間設施是標準亞朵風，設計感很好，房間也不小，就是隔音問題比較嚴重

工作人員的業務能力、服務意識和與客户溝通解決問題峯方面都非常差！可以説是一次體驗感很差的住宿！和上海的都市定位嚴重不符！停車位少就不説了，被別的車堵住根本解決不了，態度還非常傲慢，把責任都推卸給顧客，服務意識非常差！強烈不推薦他家！

Great services, very clean and comfortable Can’t wait to come back again!

All the staff at the hotel provide excellent service, everyone is very polite and goes the extra mile for the hotel guests.

ATOUR appears to be our trusted brand for this trip. Small but well managed with remarkable service standards. This property is pretty new and fully equipped with smart devices and laundry facilities. Its breakfast also has good quality and properly offered. The beds are very comfortable and free of smoking odor. The only I like least is the location,. Despite 700-800 metre distance from its nearest metro, there are no elevators/escalator to facilitate the ppl who travel with big luggages given there is turnel on the way to the hotel. If not using taxi, better use a bus from Lujiazui metro station.

The hotel location is great. Restaurant, groceries, malls, train stations are just few minutes walk distance. The Service are amazing! 2 thumbs up! The hotel is super clean. They have internal laundry and dryer that you can use it anytime 24 hours. Breakfast are great, lots of varieties. If only they can also serve butter for the bread would be better. The hotel also provide free light supper at 9.30 pm. Front desk, house keeping staffs are all very friendly and super helpful. When i moved to another room, they also helped to move my lugggages and clothes. I stayed in this hotel for 4 days. I will surely come back and stay in this hotel again next time.

I really enjoyed staying at this Atour hotel. Though not grand nor fancy, the hotel made me feel at home. Clean, comfortable and friendly. I was able to access laundry, nice breakfast, late night snack... Subway station and commercial area are all within short walk. Highly recommend! I can't wait to check out another Atour hotel.

Superb experience! First time to Shanghai, staff was extremely helpful and nice. Went out of their way to assist as much as possible. Nearby eateries and metro station is just a breeze walk away. There’s also a place to massage just right below the hotel. Highly recommend . Just want to give a shoutout to a staff named 永淇 . His hardworking and passion should be recognised by the organisation.