Shanghai Pudong Airport Atour Chuansha X Hotel

Has great reception service, fast to respond when calling for airport pickup. Accommodated our request for birthday surprise

The hotel is clean, many good facilities, fitness and laundry with two fully automatic washing machines and dryers. Staff very service minded, smiling and there seems to be a good atmosphere there. Breakfast is good, solid and all round Chinese hotel breakfast, but also some cereal and oatmeal with separate nut mix you can add and make good muesli. Has porridge and sometimes baozi in the evening from 9.30 pm - really nice if you come home late and didn't have time for evening meal. The hotel is quite near the Pudong airport, and you can book an airport shuttle bus the evening before leaving. This only takes 10-15 minutes and perhaps 30 minutes for bag drop and security in airport. International departure halls there are very clean and it's easy to find your way around there. Hotel is in east Shanghai, so if you have errands in west Shanghai this hotel is probably too long away, but subway within - not short, but reasonable - time range for visiting downtown area around the river. Take care you don't confuse this hotel with the "Atour Hotel Shanghai Pudong Airport Chuansha Station" in Chuansha Road - names are very much alike and both show up in search results, but it's two different hotels on parallel streets both very near the Chuansha subway station. I visited the hotel myself in Chuansha Road first by mistake, and forgot my wallet and passport in the reception. A young woman from the hotel reception staff in Miaojing Road ran all the way there to the hotel in Chuansha Road and fetched it for me - after that they even had me picked up by car and transferred to 'right' Atour hotel in Miaojing Road that I had booked - they are very service minded and she has really earned my admiration for working hard. Can definitely recommend.

If you have plan to Disney. This hotel is a good choice. The hotel offers a shuttle bus to Disneyland and pick up at the airport. The walls are quite thin, you can hear the sound. The first day of accommodation, the bathroom has a very strong smell. After notifying the staff, it was resolved well. There is many restaurants around.