Mercure Kuala Lumpur Glenmarie

Recensioni su Mercure Kuala Lumpur Glenmarie

Mercure Kuala Lumpur Glenmarie

Jalan Kontraktor U1/14, Seksyen U1, Shah Alam, Selangor, 40150, MalaysiaDettagli hotel
Mercure Kuala Lumpur Glenmarie
Mercure Kuala Lumpur GlenmarieMercure Kuala Lumpur GlenmarieMercure Kuala Lumpur Glenmarie
Controlla le camere disponibili per le tue date di viaggio
Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

4.3/5
Molto buono
950 recensione
Recensioni verificate
Ubicazione4.2
Strutture e servizi4.1
Servizio4.3
Pulizia4.6
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Recensioni positive(926)
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Ottima colazione(57)
Ideale per viaggi di lavoro(40)
Parcheggio comodo(31)
Ottimo design(20)
Ben arredato(17)
Vicino all'area commerciale(16)
Comodo per lo shopping(13)
Piscina meravigliosa(10)
Recensioni negative(24)
Utente anonimo
Camera Superior matrimoniale
Soggiorno: gen 2025
Coppia
13 recensione
4.7/5
Fantastico
Pubblicata: 2 feb 2025
I recently stayed at this hotel and had a mixed experience. The exit lift and path towards the hotel have poor ventilation, as it's a closed area without air conditioning, which made it a bit uncomfortable. However, the room itself was very clean, and the bed and pillows were comfortable, making for a restful night. The bathroom was a bit on the small side, but it was functional. The hotel breakfast was of a standard quality, nothing too special but still decent. One downside was the limited food options in the area, as the hotel is surrounded by an industrial zone. On the plus side, parking was free and easy to find, which was convenient. The staff were friendly and helpful, which definitely made the stay more pleasant. Overall, it's a good option if you're just looking for a clean, comfortable place to stay with easy access and parking.
Traduci
6/9
Risposta dalla struttura: Dear Anonymous User,Thank you for taking the time to tell us about your experience at the Mercure Kuala Lumpur Glenmarie. We am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Fariz
Utente anonimo
Camera Deluxe matrimoniale
Soggiorno: gen 2025
Lavoro
46 recensione
5.0/5
Eccezionale
Pubblicata: 17 feb 2025
New hotel with minimalist and environmentally friendly concept. I enjoyed my stay here.
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Risposta dalla struttura: Dear Anonymous User,We very much appreciate your comments regarding your stay at the Mercure Kuala Lumpur Glenmarie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fariz
Bellahuey
Camera Superior con due letti singoli
Soggiorno: dic 2024
Famiglia
11 recensione
4.2/5
Molto buono
Pubblicata: 23 gen 2025
This is my second visit, the receptionist this time were rather rude. He yawned while talking to me when I ask him about bed type. I was gutted by his attitude. Wasn’t expecting that because my first visit was very pleasant. This time round the receptionist are rather showing the vibe of “I’m too good to serve you”. It’s unpleasant. Although the room were quite new and it is in a rather quiet area. But for their services I encounter this time. I’m taken aback. Breakfast were good. Room are clean and amenities are upon request, even hair dryer. There are plenty of books at the lobby to browse through, quite interesting.
Traduci
Risposta dalla struttura: Dear Bellahuey,Thank you for taking the time to tell us about your check in experience at the Mercure Kuala Lumpur Glenmarie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor we practice inclusion and diversity and all our Heartists are taught to welcome all guests sincerely from the heart. We will address this with team again to ensure that courtesy and warmth is always the norm.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Please do not hesitate to contact me directly if you wish to discuss this matter in further details.Sincerely,Fariz VictorGeneral Manager
Siva
Camera Superior con due letti singoli
Soggiorno: nov 2024
Lavoro
5 recensione
3.7/5
Pubblicata: 16 gen 2025
Stayed here for 2 nights, it was a comfy and clean stay. The breakfast was okay, the staff were very friendly and helpful!
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Risposta dalla struttura: Dear Siva, We very much appreciate your comments regarding your stay at the Mercure Kuala Lumpur Glenmarie. It is always a pleasure to receive positive feedback on and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fariz
Utente anonimo
Camera Superior matrimoniale
Soggiorno: ott 2024
Altro
12 recensione
2.2/5
Pubblicata: 24 dic 2024
This is my third time stay this hotel,from the first experience that i stay was very good,until this tiem i was so dissapointed that the room was full of dust and i was told that there was no slipper if i need it have to request but in the end when i request and get a spoilt slipper..
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Yee Kee
Camera Superior con due letti singoli
Soggiorno: ott 2024
Famiglia
5 recensione
4.0/5
Molto buono
Pubblicata: 27 nov 2024
My first time stay here. Everything was great, the place, the staff and the room absolutely! This place is very privacy not crowded.
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Risposta dalla struttura: Dear Yee Kee,We very much appreciate your comments regarding your stay at the Mercure Kuala Lumpur Glenmarie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fariz
Utente ospite
Camera Superior con due letti singoli
Soggiorno: nov 2024
Famiglia
1 recensione
3.5/5
Pubblicata: 29 dic 2024
Service could be improve esp cleanliness! Christmas deco was beautifully done
Traduci
Risposta dalla struttura: Dear Guest User,Thank you for taking the time to tell us about your experience at the Mercure Kuala Lumpur Glenmarie. We am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Fariz
bizzymummy3
Camera Superior matrimoniale
Soggiorno: ott 2024
Coppia
1 recensione
4.2/5
Molto buono
Pubblicata: 11 nov 2024
1-Night Staycation at Mercure Kuala Lumpur Glenmarie Recently did a last-minute staycation with my husband to celebrate his birthday, and we decided to go just outside KL. Here's a quick review: Check-in time: 3pm. Check-out time: 12noon. RM100 deposit required at check-in. Free parking (just validate your Touch ‘n Go card whenever you exit). Room was clean, with a comfy double bed (1.5m wide) and sofa bed. Separate toilet and shower area, and if you need amenities like a toothbrush, just call the staff. Has a connecting room option. Limited TV channels, but the quality’s clear. In-room dining menu is on a TV channel!. We skipped breakfast to sleep in and recharge before picking up the kids. Definitely a relaxing spot for a quick getaway!
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Risposta dalla struttura: Dear bizzymummy3,We very much appreciate your comments regarding your stay at the Mercure Kuala Lumpur Glenmarie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fariz
Hui Tian
Camera Superior con due letti singoli
Soggiorno: ott 2024
Coppia
11 recensione
3.2/5
Pubblicata: 10 dic 2024
Pros - Free parking. - Buffet breakfast available. Cons - Location.
Traduci
6/9
Risposta dalla struttura: Dear Hui Tian,We very much appreciate your comments regarding your stay at the Mercure Kuala Lumpur Glenmarie. It is always a pleasure to receive positive feedback on and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Due to ESG practices we no longer place full amenities in the rooms and are upon request during check in.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fariz
Che Wan Mohd Hafiz Che Wan Hamid
Camera Deluxe matrimoniale
Soggiorno: dic 2024
Coppia
1 recensione
1.7/5
Pubblicata: 27 gen 2025
Never will i book the hotel again.
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yuyu99
Suite Executive (letto matrimoniale alla francese)
Soggiorno: nov 2024
Coppia
3 recensione
5.0/5
Eccezionale
Pubblicata: 21 dic 2024
nice place but breakfast no good need to improve
Traduci
Risposta dalla struttura: Dear yuyu99,We very much appreciate your comments regarding your stay at the Mercure Kuala Lumpur Glenmarie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fariz
Utente anonimo
Camera Deluxe con 2 letti singoli
Soggiorno: ago 2024
Famiglia
1 recensione
4.5/5
Ottimo
Pubblicata: 9 set 2024
The room was cozy. I like how the toilet, shower and sink are all separated, so me and my dad can do different things at the same time. The hotel is in an industrial area so it is quite distant away from the bustling area of the city. I really liked the dental kit they provided at the hotel. Made out of bamboo and the toothpaste is in a packet. Very eco friendly hotel, plastic free.
Traduci
Risposta dalla struttura: Dear Anonymous User,We very much appreciate your comments regarding your stay at the Mercure Kuala Lumpur Glenmarie. It is always a pleasure to receive positive feedback on and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Once the LRT3 line is completed the accessibility will be even better.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fariz, GM
Utente anonimo
Camera Superior con due letti singoli
Soggiorno: ago 2024
Famiglia
13 recensione
5.0/5
Eccezionale
Pubblicata: 6 set 2024
Been staying this hotel for a few times. Parking is convenient and location of this hotel is very convenient too. Rooms are spacious and clean.
Traduci
Risposta dalla struttura: Dear Anonymous User,We very much appreciate your comments regarding your stay at the Mercure Kuala Lumpur Glenmarie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fariz, GM
Mszh
Camera Superior matrimoniale
Soggiorno: lug 2024
Coppia
3 recensione
4.2/5
Molto buono
Pubblicata: 16 set 2024
Just had a nice stay at Mercure Hotel Glenmarie! ✨ The rooms were super modern, spotless, and SO comfy, with all the essentials you’d expect from a Mercure. Definitely top-notch quality! 💯 Tucked away in a peaceful spot, but still close to all the best shopping and dining. Perfect for a chill escape. 🙌🏻 Breakfast? Pretty good! 🍽️ And while the pool is on the smaller side, it’s totally cute for a quick dip. 🌊 Oh, and the bed? HUGE and super cozy. 🛌💤 Highly recommend for your next weekend getaway! #StaycationGoals #MercureVibes #RelaxInStyle
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Risposta dalla struttura: Dear Mszh,We very much appreciate your comments regarding your stay at the Mercure Kuala Lumpur Glenmarie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fariz, GM
Jia Hui
Camera Superior matrimoniale
Soggiorno: lug 2024
Coppia
4 recensione
4.2/5
Molto buono
Pubblicata: 24 ago 2024
overall great except we cant figure out how to off one of the lights 😂 breakfast is great too!
Traduci
Risposta dalla struttura: Dear Jia Hui,We very much appreciate your comments regarding your stay at the Mercure Kuala Lumpur Glenmarie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please contact our Duty Manager whenever you require any assistance as we will be more than happy to assist you.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fariz