Hotels con Accetta animali domestici a Sevres

Where do I start. After travelling nearly 10 hours by car from home and finally getting to the hotel we reached around 7/8pm checked in for our 4 night stay. Went out to grab food from a local restaurant and as we got to our room walking through the hallway this metal grill fell of the wall and onto my foot… my foot started stinging quite bad and we called the receptionist who then came and saw the situation and realised this grill wasn’t screwed into the wall the screws were missing I took my shoe and sock off in front of her and she saw how my foot had swollen quite bad She then ran down and got ointment came to my room and told me to keep it till end of my trip. Next morning soon as I came down they were nice asking how I felt and she could see I was limping slightly but we had bought the Paris pass and had things booked for each I couldn’t ruin my kids holiday. They also advised as it was Sunday the general manager would like to speak to me on Monday as he was aware of the situation On Tuesday whilst out I was getting calls and emails from the hotel. Got back and the manager was chasing me wanting to speak We had a sit down and chat and they felt bad about what happened “good service” I thought He then offered me a partial refund of my stay which I thought was nice seeing as the Paris pass had cost me over £300 and I couldn’t do half the things we had booked Next day on checkout the “issued” the refund and would take a few days Couple days later after checking my acc just over half the amount that was agreed had gone through I emailed the general manager on the same email he sent me, it came back rejected I wrote a separate email- no reply I’ve now gone down the complaints route and if not resolved will be taking legal action RESPOND I will happily change my review if you stick to what you promise

Luxurious apartment with green garden，1 living room, 1 bathroom, 2 shower rooms, a large well equiped kitchen, private garden, refined and warmly decoration, discreet private entrance, 2 free parkings, in a quiet and safety residential area, nearby somes supermarket, internet celebraty french pastry shop, MICHELIN star restaurant, 300 m from the tramway station direct to La Defense business area and big shopping Mall, and Porte de Versaille Exhibition Park. 400 m from the metro station direct to Eiffel Tower, Champs Elysée, LOUIS VITTON main shop, PRINTEMPS, LAFAYETTE department store, 500 m from the suburd train station direct to CHATEAU VERAILLE, here, you'll enjoy a discreet, romantic, friendly holidays, or a convenient, safety, confortable business trip.