Novotel Suites Ambassador Seoul Yongsan

Recensioni su Novotel Suites Ambassador Seoul Yongsan

Novotel Suites Ambassador Seoul Yongsan

26FL, 95 Cheongpa-ro 20-gil, Yongsan-gu, Seoul, 04372, South KoreaDettagli hotel
Novotel Suites Ambassador Seoul Yongsan
Novotel Suites Ambassador Seoul YongsanNovotel Suites Ambassador Seoul YongsanNovotel Suites Ambassador Seoul Yongsan
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

4.6/5
Ottimo
629 recensione
Recensioni verificate
Ubicazione4.7
Strutture e servizi4.6
Servizio4.5
Pulizia4.6
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Tutte le recensioni(629)
Recensioni positive(608)
Recensioni con foto/video(198)
Vista meravigliosa(90)
Ideale per viaggi di lavoro(23)
Comodo per lo shopping(21)
Cibo squisito(16)
Vicino alla metro(14)
Piscina meravigliosa(9)
Ascensore OK(9)
Di lusso(5)
Recensioni negative(21)
신도림지미킴
Suite Deluxe
Soggiorno: lug 2022
Famiglia
2 recensione
5.0/5
Eccezionale
Pubblicata: 3 ago 2022
L'accessibilità, le condizioni delle camere, l'intrattenimento circostante e il comfort dell'hotel erano tutti perfetti. È stato un peccato che il tempo fosse brutto, ma è stato un soggiorno soddisfacente.
Testo originaleTraduci con Google
6/9
Risposta dalla struttura: Ciao? Innanzitutto, grazie mille per aver partecipato al nostro sondaggio sui soggiorni in hotel. È sempre una bella sensazione ricevere buone recensioni dai clienti. Le tue opinioni saranno condivise con tutti i membri del team e queste opinioni serviranno da grande impulso al morale di tutti i dipendenti che si sforzano di fornire continuamente servizi di alta qualità. il punto che hai indicato sarà condiviso con il dipartimento competente e faremo del nostro meglio per migliorarlo. Grazie ancora per averci fatto conoscere le tue impressioni. Onesto DreamAssistant Front Office Manager
lazinpet
Suite Junior con letti singoli
Soggiorno: feb 2025
Solo
9 recensione
5.0/5
Eccezionale
Pubblicata: 22 mar 2025
Very excellent accommodation. Smart home, automatic curtains. Amazing view in the evening. During a day view on building, which you dint notice in the night. Very close to metro station and trains KTX
Traduci
Risposta dalla struttura: Dear Guest,Greetings from Novotel Suites Ambassador Seoul Yongsan!Thank you for staying with us and for giving us your feedback.We are very happy to hear that you had a great and comfortable stay. Thank you for sharing photos of our amazing view and we are looking forward to welcome you back to our property soon.Best regards,ZarinaGuest Experience ManagerNovotel & Novotel Suites Ambassador Seoul Yongsan
PAUL
Suite Junior King
Soggiorno: gen 2025
Coppia
11 recensione
5.0/5
Eccezionale
Pubblicata: 21 feb 2025
The most amazing hotel me and my wife stayed at during the last part of our trip. It was so perfect and relaxing we didnt want to leave the room. Everything including a laundry machine that was also a dryer in our room. The bidet toilet was magical. the location to youngsan station made it so easy for us to explore the city and return to our hotel with ease. The connecting ****** and ipark mall was also amazing.
Traduci
Risposta dalla struttura: Dear Paul,Greetings from Novotel Suites Ambassador Seoul Yongsan!Thank you for staying with us and for giving us your valuable feedback.We are very happy to hear that you had a great stay. We will share your comments of the room amenities with the Team and we are looking forward to welcome you back to our property soon.Best regards,ZarinaGuest Experience ManagerNovotel & Novotel Suites Ambassador Seoul Yongsan
philj0528
Suite Junior King
Soggiorno: nov 2024
Viaggio con amici
32 recensione
5.0/5
Eccezionale
Pubblicata: 29 dic 2024
I sometimes come to this hotel because the view is very nice and I like the room. I would like to visit here again soon
Traduci
Risposta dalla struttura: Dear Guest,Greetings from Novotel Suites Ambassador Seoul Yongsan!Thank you for staying with us and for finding the time to let us know how was your recent stay.We are very happy to hear that we are your first choice when you are staying in Seoul. We will continue doing our best to meet and overcome all your expectations.We are looking forward to welcome you back to our property very soon!Best regards,ZarinaGuest Experience ManagerNovotel & Novotel Suites Ambassador Seoul Yongsan
Ameline chia
Suite Junior King
Soggiorno: nov 2024
Coppia
33 recensione
5.0/5
Eccezionale
Pubblicata: 26 dic 2024
Had such a wonderful stay at novotel suites in seoul! The location is absolutely fabulous and the services is amazing!! And dont get me started with the view of the room!!! Have a look at it tor yourself 🥰🥰 I must say, this is 1 hotel i will always rebook with when im back in seoul!! Till next yr, cya novotel suites 💞
Traduci
Risposta dalla struttura: Dear Guest,Greetings from Novotel Ambassador Seoul Yongsan!Thank you for staying with us and for giving us your feedback.We are very happy to hear that you had a great and comfortable stay. We will share your feedback with the Team and we are looking forward for welcoming you back to our property soon.Best regards,ZarinaGuest Experience ManagerNovotel & Novotel Suites Ambassador Seoul Yongsan
Utente anonimo
Suite Junior King
Soggiorno: nov 2024
Famiglia
1 recensione
4.7/5
Fantastico
Pubblicata: 31 dic 2024
The hotel have a great view on 31/F, it’s near Metro station about 10 min walk
Traduci
Risposta dalla struttura: Dear Guest,Greetings from Novotel Ambassador Seoul Yongsan!Thank you for staying with us and for giving us your feedback.We are very happy to hear that you had a great stay and we are looking forward for welcoming you back to our property soon.Best regards,ZarinaGuest Experience ManagerNovotel & Novotel Suites Ambassador Seoul Yongsan
Weifeng
Suite Junior King
Soggiorno: dic 2024
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 19 mar 2025
Excellent location (right next to Yongsan station/MRT /to-airport bus) and good service! Room is very clean with great river view from high floor up. We had enjoyed our stay in Novotel and will definitely come back when revisiting Seoul~
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The Way (Dosung Kim)
Suite Junior King
Soggiorno: giu 2024
Famiglia
7 recensione
4.7/5
Fantastico
Pubblicata: 23 ago 2024
This hotel, located in Yongsan, Seoul, is not easily accessible without a car. Even though it's connected to a subway station, it requires some walking. However, the hotel facilities and breakfast are excellent. The view from the hotel is also very good. However, I'm not sure if the hotel blends well with the surrounding scenery.
Traduci
Risposta dalla struttura: Dear Guest,Thank you for staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every guest! Best regards,Zarina, Guest Experience ManagerNovotel & Novotel Suites Ambassador Seoul Yongsan
Utente ospite
Suite Junior con letti singoli
Soggiorno: nov 2024
Lavoro
19 recensione
4.0/5
Molto buono
Pubblicata: 24 dic 2024
Breakfast spread was good. Hotel location was also good, just next to Yongsan station. Will definitely come again
Traduci
Risposta dalla struttura: Dear Guest,Greetings from Novotel Ambassador Seoul Yongsan!Thank you for staying with us and for giving us your feedback.We are very happy to hear that you had a great and comfortable stay. We will share your feedback regarding the breakfast with the Team and we are looking forward to welcome you back to our property soon.Best regards,ZarinaGuest Experience ManagerNovotel & Novotel Suites Ambassador Seoul Yongsan
Youryama
Suite Junior King
Soggiorno: ott 2024
Solo
5 recensione
5.0/5
Eccezionale
Pubblicata: 30 nov 2024
The room is amazing with washing machine! Great views too! Very comfy bedding and the location is near Yongsan station. It is also within proximity to a big mall. Highly recommend this hotel for solo travellers or families with kids!
Traduci
Risposta dalla struttura: Dear Guest,Greetings from Novotel Suites Ambassador Seoul Yongsan!Thank you for staying with us and for finding time to write a review. We are very happy that you have enjoyed your stay with us and found our location and in-room amenities comfortable and useful. We hope to welcome you back to our property soon.Best regards,Zarina, Guest Experience Manager
Utente ospite
Suite Junior King
Soggiorno: ott 2024
Lavoro
5 recensione
5.0/5
Eccezionale
Pubblicata: 19 nov 2024
Always love to stay here - friendly staffs, nice location, great facilities! oh and the christmas tree was so pretty :)
Traduci
Risposta dalla struttura: Dear Guest,Greetings from Novotel Suites Ambassador Seoul Yongsan!We are very happy to hear that you always love staying with us. That is the best compliment for all our Team. Moreover, thank you for noticing our pretty Christmas Tree, we love creating special memories and atmosphere for our Guests.We really hope you will be able to visit us soon for the Christmas festivities.Best regards,ZarinaGuest Experience ManagerNovotel & Novotel Suites Ambassador Yongsan
Nodir Khaydarov
Suite Junior con letti singoli
Soggiorno: feb 2025
Lavoro
9 recensione
5.0/5
Eccezionale
Pubblicata: 22 mar 2025
Amazing location and great food. Staff were excellent. 👏🏻👏🏻👏🏻
Traduci
Risposta dalla struttura: Dear Mr. Nodir,Greetings from Novotel Suites Ambassador Seoul Yongsan!Thank you for staying with us and for giving us your feedback.We are very happy to hear that you had a great stay and enjoyed our F&B outlets, as well as found our service excellent. We will share your feedback with the Team and we are looking forward to welcome you back to our property soon.Best regards,ZarinaGuest Experience ManagerNovotel & Novotel Suites Ambassador Seoul Yongsan
Annie
Suite Junior King
Soggiorno: set 2024
Famiglia
12 recensione
4.5/5
Ottimo
Pubblicata: 12 dic 2024
The hotel was very good. The rooms was big and the Junior King Suite came with a washing/drying machine which was nice since I was able to wash my clothes. The location was a bit out of the way of most attractions with was in the center of Seoul.
Traduci
Risposta dalla struttura: Dear Annie,Greetings from Novotel Suites Ambassador Seoul Yongsan!Thank you for staying with us and for taking time to leave your precious feedback.We are very happy to hear that you have enjoyed your stay with us and we are looking forward to welcome you back very soon.Best regards,ZarinaGuest Experience ManagerNovotel & Novotel Suites Ambassador Yongsan
Andrea
Suite Junior King
Soggiorno: set 2024
Coppia
3 recensione
5.0/5
Eccezionale
Pubblicata: 26 ott 2024
This hotel has been the perfect stay. The room was clean and spacious with great views. The staff was super friendly and it was easy to move around from the hotel to other locations due to the fact that it’s to close to a station. There’s also transport links to the airport from outside the hotel via the airport limousine bus, so overall, it’s very convenient.
Traduci
Risposta dalla struttura: Dear Andrea,Thank you for sharing your experience with Novotel Suites Ambassador Seoul Yongsan!We are very happy to hear that you had a perfect stay and that our location was very comfortable and convenient for you.We are looking forward to welcome you in our hotel and exceed your expectations in the near future.Best regards,Zarina, Guest Experience Manager
IdaTravels
Suite Junior con letti singoli
Soggiorno: set 2024
Viaggio con amici
8 recensione
4.2/5
Molto buono
Pubblicata: 22 ott 2024
Overall the stay was very good with few minor details that could use improvement. 1. The hotel common areas had a very strong perfume smell - but this seemed typical in Korea? Not my thing. 2. The light turns on automatically in front of the room door, so if you got up to use the bathroom at night, it would turn on. I didn’t like that. I like to get up as dark as possible at night. 3. When we bought wine to in the bar to bring to our room, it could only come in plastic cups. We are not teenagers, we are adults who can take care of a glass of wine without breaking it - felt it was patronising and no do not want to drink wine from a plastic cup. And we didn’t want to drink it in the bar because of the perfume smell. 4. We came to the breakfast at 6:30 since we were in a hurry to go to the airport - and the staff was so slow, it took 6 minutes to be seated even though the restaurant was almost empty. They couldn’t find our room number on a paper list that looked very unorganised. 5. Would prefer bigger towels at the pool
Traduci
Risposta dalla struttura: Dear Guest,Thank you for your kind review of your stay at the Novotel Suites Ambassador Seoul Yongsan!We have taken your notes very seriously and will communicate with the departments in charge to see how can we improve our services. Unfortunately, regarding the perfume that is defused in the hotel lobby there is not much we can do since it is brand standards. But we will still try our best to improve it.Considering move-detection lighting in the room we would like to say sorry that we could not meet your needs. Please let us know during Check-in on your next stay with us that you would like to turn this option off and we will be happy to do it for you.The To-Go beverages are served in plastic cups for safety reasons, sorry that we could not provide you with the glass ones.And please be assured that an appropriate training for F&B will be provided.Thank you once again for the time you spent on the review. We really hope you will give us a second chance to show you the best service of our hotel.Have a great day!Best regards,ZarinaGuest Experience Manager