Ibis Budget Ulm City

Sehr gute Location, sehr interessant, auf jeden Fall weiterzuempfehlen.

衞生，服務還可以，離火車站近

Hotel is a bit a face off experience: while it seems pretty modern when entering the building your booked room and the breakfast room, the public toilet on the ground floor and the hallway reflect a touch of the 80s... while the restrooms on the ground floor clearly need a makeover, this was just bad. Receptionist was really not caring, I mean you could feel she had to do her job, not an inch more. We had a 2 night stay with two rooms for a couple with two kids and a single person, the algorithm of Ibis budget booked us a three person room and a standard double room. OK, our fault, but there it started: First room for three had no third bed, was a standard double room. While telling the reception and getting a second room we got into and realized: room was already used and not cleaned, bed was used, toilet and shower also. Third room was "ok". Third bed for our son had to be made by us. Single room also had it's problems: no light in the shower, toilet was dirty. Second one was "ok". Family room smelled badly of smoke, had to be a smoker room before. Asking for a second comforter for the queen size parents bed was denied with "we carry only the exact amount of comforter as of beds we have" which we were not able to believe, but what could we do.... Everything felt a bit musty, unclean and just not on a Ibis budget standard we are used to. We booked the breakfast, was ok, had a bit of everything for everyone. Parking space was available, narrow but ok. Nice to have your car in a building and not outside. Finally, we booked two nights but felt that uncomfortable we left after one night. We think this says it all... In total we clearly would not come back nor recommend this hotel to anyone.

Always seems odd reviewing a hotel like this, it's basic but okay. I couldn't review the service because I checked myself in and out and had breakfast elsewhere. The cleaning regime seemed inconsistent though. Some were struggling with the self check in that comes in after 10 pm.

One of the beds was not prepared. I had to put bed sheet myself and there was no pillow at all