The Helmet Hotel

It was like we were given an OOO room. The room is so dusty. One bed doesn’t have a duvet just bed sheet and sheets were not tucked in in both beds. The fridge is no nasty. The bathroom is a mess. Exhaust fan and the towel rack are about to fall on our heads. Sink is filled with molds. The toilet seat is broken and fell on the floor. The toilet seems like it was not brushed for a long time. The curtains are also broken. 2 days the elevator stopped working and we were staying in 4th floor. During check out we needed to use the stairs to bring down our luggages and no one from the hotel even bother to assist us. You can also hear all the noises outside .

DO NOT STAY HERE.... if I could give 0 stars I would. Arrived and the hotel is based in a very unsafe area of Brussels.. arrived and our hotel room was disgusting, dust all over the fan, disgusting black slime all over the shower, clumps of black hair in the toilet bowl. Further inspection found bugs in the bed, dust and left over rappers under the bed, dirty and stained mattress. The towels had what looked like poo stains all over them and some dodgy brown stains all over the sheets. Would not recommend anyone to stay in this hotel. Bright Kebab shop light right outside of our window that was shining through even with the curtains closed. Ended up leaving at 2am in the morning 1 hour after arrival and having to pay out for another hotel after being told we cannot have a refund. Other members of our party ended up sleeping in their cars due to not being able to afford new hotels. Other party members found mites, bugs and dead roches in their rooms. Hotel receptionist was lovely and explained that they are the cheapest hotel in Brussels and it is a hotel used to house the homeless and *********** use it for work. SAVE YOUR MONEY AND DO NOT STAY HERE.

Arrived at 6.30pm and my room wasn't clean. The staff didn't even apologise and just acted like it was my problem. Eventually i was given a room with two single beds instead. The TV and air conditioning didn't work and it was on a main road so i had to keep the windows open to be cool. This. meant I barely slept. The icing on the cake was them banging on my door at 5am to ask me if i left a tap on (I had not). Awful, unfriendly people delivering a terrible service. I paid 70 euros. Unacceptable!

A fuir.. Les chambres sont salles, j’ai réservé pour 2 nuits, les photos qui sont sur internet sont différentes de la réalité. Drap troué, rideau déchiré, salle de bain salle, pas de Clim et même pas un ventilateur. J’ai pas honoré mon séjour, on est parti à un autre hôtel et jusqu’à aujourd’hui Booking refuse de me rembourser.

C'est Honteux de proposer une chambre aussi sale que celle ci ! On n'ose toucher à rien tellement c'est sale partout. Les photos des chambres sur leur site ne correspond pas du tout à la réalité, les photos ont bien une vingtaine d'année, c'est vieux et crasseux. Le ménage n'est pas fait non plus dans la salle de bain. Quant au bruit, on a tout l'impression de dormir dans la rue tellement c'est bruyant: impressionnant!!! chose positive: personnel aimable . Un conseil: n'y allez pas! rapport qualité prix très mauvais .

Conforme aux commentaires, vous serrez pas déçu ! Entre lubrifiants vides sous le lit, cannette vide, résidu de caca sur la cuvette, on passe de découverte en découverte ! Alléluia on s’en est sorti sans chopé la galle ! Un avantage cependant, on est réveillé taux le matin par les bruit de la route, du coup on profite plus de la ville !