4 Chome-11-1 Kita 8 Jonishi, Kita Ward, Sapporo City, Hokkaido, 060-0808, JapanDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
4.4/5
Molto buono
287 recensione
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Recensioni verificate
Ubicazione4.5
Strutture e servizi4.3
Servizio4.3
Pulizia4.5
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Tutte le recensioni(287)
Recensioni positive(280)
Recensioni con foto/video(94)
Ottima colazione(32)
Comodo per lo shopping(14)
Terme rilassanti(11)
Ideale per viaggi di lavoro(9)
Reception gentilissima(8)
Vicino alla stazione(7)
Servizio consegna bagagli(5)
Soggiornato diverse volte(5)
Recensioni negative(7)
Fun Traveler
Camera Standard con 2 letti singoli
Soggiorno: nov 2024
Coppia
1 recensione
4.5/5
Ottimo
Pubblicata: 5 gen 2025
5mins walk from Sapporo station North exit. Water dispenser and ice maker at our level makes it convenient. Only 1 big luggage can be placed at corner of the room. The other had to be on the walkway in front of the bed. Rather standard space for Japanese hotel. Public bath was nice especially in the cold winter. There is a separate space for relaxing. Wasn’t being told of the coffee lounge during check in as read from reviews here.
Traduci
Risposta dalla struttura: Thank you for your feedback.
We appreciate you taking the time to share your experience at our hotel.
We're glad you found the location convenient, with the water dispenser and ice maker easily accessible.
Regarding the coffee lounge, we understand from your review that it's a feature often mentioned. Unfortunately, the information about the lounge isn't always conveyed during the check-in process, and we're working on improving that communication.
Thank you again for your feedback. We hope to welcome you back to our hotel in the future.
Keio Prelia Hotel Sapporo
naruto
Camera Comfort con 2 letti singoli
Soggiorno: nov 2024
Viaggio con amici
2 recensione
5.0/5
Eccezionale
Pubblicata: 10 dic 2024
Best brand new hotel. All facilities are very clean. Housekeeping cleaning the room everyday. Except wifi bit slowly. Breakfast best but too much pork. Since we r Muslim. Staff friendly and helpfull. Htl near Sapporo station, took only 5 min to go to Sapporo Station. For sure I'll be staying at this hotel again soon. Keep up your good work.
Traduci
Risposta dalla struttura: Thank you so much for your wonderful feedback on your recent stay!
It's fantastic to know you found our hotel to be brand new and that all facilities were exceptionally clean.
And, We're delighted to hear you found our staff friendly and helpful.
We're sorry to hear you found the WiFi speed to be a bit slow. We're working to improve the WiFi throughout the hotel and appreciate you bringing this to our attention.
Thank you for choosing our hotel and for sharing your positive experience. We will continue to strive to enhance our services and create a memorable experience for all our guests. We truly value your recommendation to stay with us again soon.
Keio Prelia Hotel Sapporo
Chong Thow
Camera Standard con 2 letti singoli
Soggiorno: ott 2024
Famiglia
8 recensione
4.0/5
Molto buono
Pubblicata: 16 dic 2024
Hotel location within walking distance to Sapporo train station. Seicomart is just opposite hotel. The room was clean daily. Onsen on Level 2 was an added bonus after a long, cold day outside. Reception staff helpful even with their limited English
Traduci
Risposta dalla struttura: Thank you for taking the time to share your feedback. We appreciate you choosing our hotel and are delighted to hear you enjoyed your stay.
We're pleased to hear that the hotel's location, close to Sapporo Station, was convenient for you.
We also value your comments about the daily room cleanliness and the onsen on the second floor.
We apologize for any inconvenience caused regarding communication with our staff. We're working to improve our English communication skills. Your feedback is invaluable in helping us achieve that.
We hope to welcome you back to our hotel in the future.
Manager, Keio Prelia Hotel Sapporo
Lannert Lai Ngan Loong
Camera Superior matrimoniale
Soggiorno: dic 2024
Coppia
7 recensione
4.2/5
Molto buono
Pubblicata: 20 gen 2025
Very comfortable stay during the trip, will come back again.
Traduci
Risposta dalla struttura: We are so pleased to hear you enjoyed your stay!
We truly appreciate you taking the time to share your feedback.
Knowing that you had a very comfortable stay and would consider returning is incredibly rewarding for us.
We look forward to welcoming you back again soon.
Lee Ringo
Camera Comfort matrimoniale
Soggiorno: ott 2024
Viaggio con amici
4 recensione
4.2/5
Molto buono
Pubblicata: 8 nov 2024
We just checked in the room and found that the air conditioning had something wrong (the hotel has fixed a warm mode, can't change anything) and actually there was no air (warm or cool) coming out. The staff there advised me to open the window. To me, it was unacceptable as it is a hotel, not a guesthouse. We discussed this issue with Front Office Manager and he agreed to refund the money to me. So, I did not stay there.
Traduci
Jjkandie
Camera Standard con 2 letti singoli
Soggiorno: set 2024
Coppia
10 recensione
5.0/5
Eccezionale
Pubblicata: 28 ott 2024
Very recommend for tourist with great location, nearly JR sapporo station. Very big room and new. So good, easy to go to many travel spot in the city. Nice price. Good tasted for breakfast.
Traduci
6/7
Joseph wh suen
Camera Standard con 2 letti singoli
Soggiorno: set 2024
Famiglia
11 recensione
5.0/5
Eccezionale
Pubblicata: 13 ott 2024
Very clean rooms hotel has a good location which is just walking distance to Sapporo station staff are friendly also parking is available and easy to go in and out
Traduci
Vivian M Wong
Camera Superior d'Angolo (2 letti)
Soggiorno: nov 2024
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 31 dic 2024
Highly recommended
Traduci
Risposta dalla struttura: Thank you for the highly recommend!
We are thrilled to hear that you enjoyed your stay. We strive to provide a memorable experience for all our guests, and it's wonderful to know we succeeded.
We appreciate you taking the time to share your positive feedback. We look forward to welcoming you back again soon.
A
Camera Moderate con 2 letti singoli
Soggiorno: dic 2024
Famiglia
9 recensione
4.2/5
Molto buono
Pubblicata: 1 feb 2025
The hotel was conveniently located with almost fully covered walkway underground, which is ideal when travelling with suitcases during snowy days.
Public hot bath was great after a full day of walking and shopping in the cold.
Traduci
Risposta dalla struttura: Thank you very much for staying at Keio Prairia Hotel Sapporo.
We are very happy to hear that you were satisfied with your stay.
We will continue to strive for further improvement of our services.
We look forward to seeing you again.
Keio Prelia Hotel Sapporo
Utente ospite
Camera Standard con 2 letti singoli
Soggiorno: dic 2024
Famiglia
5 recensione
5.0/5
Eccezionale
Pubblicata: 23 gen 2025
Excellent location as this hotel is around 5 min (around 500m) walk to JR Sapporo station. If you are looking for very close to Susukino area, this hotel may be slightly far from Susukino.
The room is modern and clean which is very important in my opinion, hope they can keep the great room condition for as long as they can.
Front office staffs are very helpful, I have booked two twin rooms, they tried thier best to put our two rooms next to each other, the only down thing is communicating in English, they have to use translater to communicate with us.
Apart from that, very happy with our stay and highly recommended.
Will definitely come back if visit Sapporo again.
Traduci
Risposta dalla struttura: Dear Valued Guest,
Thank you for your wonderful review of your recent stay at our hotel!
We are thrilled to hear you enjoyed the convenient location, just a 5-minute walk from JR Sapporo Station. We appreciate you highlighting the modern and clean rooms. Maintaining the high standards of cleanliness and comfort is a top priority for us.
We are also delighted to hear you found our front desk staff helpful, especially in assisting with your request for connecting rooms. We understand the challenges of communication, and we are always working to improve our English language support. We appreciate your feedback on this point.
We look forward to welcoming you back to Sapporo again in the future.
Sincerely,
3sther
Camera Standard con 2 letti singoli
Soggiorno: dic 2024
Viaggio con amici
5 recensione
3.7/5
Pubblicata: 21 gen 2025
Convenient stay near the sapporo station. Several restaurants and kombini nearby. Cleanliness can be improved though.
Traduci
Risposta dalla struttura: Thank you very much for choosing Keio Prelia Hotel Sapporo among the many hotels in the city. We would also like to thank you again for taking time out of your busy schedule to provide us with your very valuable feedback and comments.
We're glad to hear that you found our location convenient, with easy access to Sapporo Station and nearby restaurants and convenience stores.
We appreciate your comments regarding cleanliness, and we will work on improving this aspect to provide a better experience for our guests.
We hope to welcome you back in the future!
Manager, Keio Prelia Hotel Sapporo
Chun Hao
Camera Superior matrimoniale
Soggiorno: nov 2024
Famiglia
2 recensione
4.5/5
Ottimo
Pubblicata: 23 dic 2024
Nice location, 7 minutes walk to Sapporo station.
Nice and spacious room, bathroom
Housekeeping service need to improve, shall have just change bed sheet cover if cleaning staff saw it is dirty
Traduci
Risposta dalla struttura: Thank you for staying.
We have adopted an eco-friendly bed-making system, so if you do not place a card requesting a change, we will make up the bed using the same sheets.
If you wish, we can change the sheets every day, so please use the card from next time.
We look forward to welcoming you again.
Keio Prelia Hotel Sapporo
Spicywinnie
Camera Moderate Doppia con Letti Singoli con Letto Supplementare
Soggiorno: nov 2024
Famiglia
10 recensione
4.5/5
Ottimo
Pubblicata: 17 dic 2024
Very near hotel. Excellent location, 3-5min from north exit (look for mister donut. Size abit small typical Japan standard. Will stay again if return to Sapporo
Traduci
Risposta dalla struttura: Thank you for your wonderful review.
We are delighted to hear you enjoyed your stay.
It's great to know that the location was convenient, just a short walk from the north exit.
We're glad you found the hotel easily.
We also appreciate you noting the size, though typical of Japanese standards.
We hope to welcome you back to Sapporo and our hotel in the future.
Keio Prelia Hotel Sapporo
Utente ospite
Camera Moderate Doppia con Letti Singoli con Letto Supplementare
Soggiorno: nov 2024
Famiglia
16 recensione
4.0/5
Molto buono
Pubblicata: 18 dic 2024
They provide free locker if you need to leave your luggage at the hotel before check-in or after check out. Overall a good stay, but nothing spectacular.
Traduci
Risposta dalla struttura: Thank you for staying with us.
We will continue to strive to meet the expectations of our customers.
We look forward to seeing you again. Thank you very much.
Keio Prelia Hotel Sapporo
Manager
Utente ospite
Camera Superior (2 letti, letto extra disponibile)
Soggiorno: nov 2024
Famiglia
10 recensione
3.7/5
Pubblicata: 13 dic 2024
Less than 5mins walk to Sapporo station. Very convenient however the service is so-so. The staff Can’t converse well in English. They provide hot beverage (coffee and tea) at their breakfast rest from 3-11pm.
Traduci
Risposta dalla struttura: Thank you for your feedback regarding your recent stay at our hotel.
We are sorry to hear that the English language service was not up to your expectations. We are actively working to improve our staff's English proficiency.
We hope to welcome you back to our hotel in the future, and we're confident we can provide a more positive experience for you next time.
Keio Prelia Hotel Sapporo