Recensioni su Intercity São Paulo Paulista

We did had a bad experience at this Hotel. Check in - No early check, as the room was available at 4 pm, which would be a problem, except that when they gave us the room at 4, it wasn’t entirely clean (housekeeping was still cleaning the room while we waited outside the door) and the floor was wet. The hotel has a construction crew working. You can hear them working. The air conditioning was not working, so to warm the room a little (it was really cold inside the room), we were instructed to turn off of the control panel. We had no shampoo for 2 days, almost three. They do not give the little bottles, which actually a good thing for the planet, except that they just didn’t replenish the bottle that they had. I asked for shampoo early in the morning when I noticed it was empty (while I showered), but they didn’t replenish it that day. I asked for it again at night, and they told me it was late, so they would do it at 8am the next day. The next day I had to call them again at 10am because nothing happened. They replenished that in the afternoon. The shower had an issue. The hot water would turn to cold water after 2 minutes, and then changed again to scalding water. This would repeat itself every 30 seconds after that, in a cycle. When we asked to change rooms, they told us that it was not possible. The bathroom doesn’t have an air vent. So we really on the room general venting system. Not really that much of an issue but was unexpected but a high end hotel.