Sanya Phoenix Island Ocean Star Resort Hotel

Recensioni su Sanya Phoenix Island Ocean Star Resort Hotel

Sanya Phoenix Island Ocean Star Resort Hotel

Room 1101, Section E, Phoenix Island, Tianya District, Sanya, Hainan, 520000, ChinaDettagli hotel
Sanya Phoenix Island Ocean Star Resort Hotel
Sanya Phoenix Island Ocean Star Resort HotelSanya Phoenix Island Ocean Star Resort HotelSanya Phoenix Island Ocean Star Resort Hotel
Controlla le camere disponibili per le tue date di viaggio
Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

4.4/5
3110 recensione
Recensioni verificate
Ubicazione4.5
Strutture e servizi4.4
Servizio4.4
Pulizia4.4
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Tutte le recensioni(3110)
Recensioni positive(2908)
Recensioni con foto/video(1519)
Magnifica vista sul mare(919)
Ambiente di classe(386)
Camere ampie(231)
Piscina meravigliosa(86)
Reception gentilissima(65)
Recensioni negative(196)
Utente ospite
Camera Deluxe (2 letti, con vista sul mare)
Soggiorno: giu 2024
Famiglia
2 recensione
3.2/5
Pubblicata: 18 lug 2024
No public transportation going to the island, can only go by taxi. Light switch on and off by itself randomly.
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Risposta dalla struttura: 您在住期間對酒店的服務有任何不滿意的地方，請第一時間跟酒店反饋，我們有24小時值班經理隨時為您解決問題，相信可以給您一個滿意的處理結果；服務好客人是我們一直不變的宗旨。祝您生活愉快，心想事成！祝您天天好心情！
一路愛單車
Camera Vacanze Hawaii (con vista sul mare)
Soggiorno: dic 2023
Viaggio con amici
31 recensione
4.5/5
Ottimo
Pubblicata: 21 gen 2024
Great area to catch the sunset in Sanya, near food chain store so convinent
Traduci
Risposta dalla struttura: 尊敬的客人，非常感謝您選擇我們的酒店並留下正面的評價！我們很高興知道您的住宿體驗令您滿意。您的認可是我們不斷提升服務質量的最大動力。期待您的再次光臨！酒店全體人員在三亞祝您旅途愉快，天天開心❤️❤️❤️
Tim hui
Camera Ospiti - Vista Mare (Letto Matrimoniale) (Con vasca) (Piano Medio)
Soggiorno: mag 2023
Lavoro
18 recensione
3.5/5
Pubblicata: 18 giu 2023
Very nice very nice a place, sunshine, sea, very very beautiful
Traduci
Risposta dalla struttura: 尊敬的客人感謝您的點評，我們會繼續努力提升服務質量，期待您再次光臨能獲得您的5星好評，祝您生活愉快！
Keylo
Camera Vacanze Hawaii (con vista sul mare)
Soggiorno: giu 2022
Viaggio con amici
22 recensione
3.0/5
Pubblicata: 1 ago 2022
The Island is beautiful!!! An absolute stunner! But the rooms were dusty, the staff is friendly and always helpful! Worth the price
Traduci
Risposta dalla struttura: 尊敬的客人您好，感謝您的評價，我們會加強衞生的管控再努力提升服務質量，還期待您再次光臨，祝生活愉快！
Kimberly
Camera Ospiti - Vista Mare (Letto Matrimoniale) (Con vasca) (Piano Medio)
Soggiorno: giu 2022
Solo
21 recensione
5.0/5
Eccezionale
Pubblicata: 15 lug 2022
It’s what I expected. The view and the pool they were just superb! The room has big space, which I like. I hope to stay in this hotel again.
Traduci
Risposta dalla struttura: Dear guest, thank you for your love of our hotel, it is a great honor to serve you, your praise is the power of our efforts, looking forward to your visit again, WISH you a happy life!
Utente ospite
Camera Premier Mar Egeo (letto matrimoniale, con vista sul mare)
Soggiorno: giu 2022
Solo
11 recensione
1.5/5
Pubblicata: 6 lug 2022
The only nice thing about this hotel is the view. Also it’s not really a resort, it’s apartments and some rooms are rented out to visitors. The place is old and run down. The rooms are filthy, and there’s a mouldy smell through the building. The staff were not friendly even though they provided somewhat average customer service. If you are someone who loves aesthetically pleasing space or at least value cleanliness, this place is not for you. I’m glad I only booked for one night.
Traduci
6/8
Risposta dalla struttura: 尊敬的客人您好，非常抱歉讓您此次入住體驗感不好了，鳳凰島作為三亞地標性建築，這裏的風景的確吸引着世界各地的遊客，鳳凰島是座人工填海的小島，這裏四面環海加之上週末才經歷過颱風“暹芭”的洗禮，又正值三亞濕熱的氣候，住在海邊的人都能理解這種潮濕的味道，等到氣候乾燥這種情況就會沒有的，還請您多多諒解。期待您的再次光臨，祝您生活愉快！
Utente ospite
Camera Vacanze Hawaii (con vista sul mare)
Soggiorno: mag 2022
Solo
6 recensione
5.0/5
Eccezionale
Pubblicata: 7 lug 2022
Fantastic view! Really enjoyed the balcony bathtub as well. Interior room was spacious enough for me, a solo traveler. Overall a great stay!
Traduci
Risposta dalla struttura: Dear guest, thank you for staying in Phoenix Island Ocean Star Resort hotel, your good comment is the power of our efforts, looking forward to your visit again, wish you a happy life!
Utente ospite
Camera Vacanze Hawaii (con vista sul mare)
Soggiorno: set 2023
Famiglia
2 recensione
5.0/5
Eccezionale
Pubblicata: 19 ott 2023
Beautiful view!!! Love it here ❤️
Traduci
Risposta dalla struttura: 尊敬的客人您好，感謝您入住我們酒店並分享您的住房體驗。期待下次能給您更好的入住體驗，三亞鳳凰島海洋之星隨時為您服務，祝您生活愉快！
Utente ospite
Camera Deluxe - Occupazione per 4 Persone, Vista Mare (2 letti matrimoniali) (Terrazza)
Soggiorno: apr 2022
Coppia
24 recensione
5.0/5
Eccezionale
Pubblicata: 26 mag 2022
We stayed in the loft. the view was worth the price alone. the landlord is very helpful.
Traduci
Risposta dalla struttura: Hello, dear friend. Thank you for your love for our hotel. It is an honor to serve you. I look forward to your visit again. I wish you a happy life!
The_antihero
Camera Premier Mar Egeo (letto matrimoniale, con vista sul mare)
Soggiorno: feb 2022
Viaggio con amici
13 recensione
4.5/5
Ottimo
Pubblicata: 31 mar 2022
This hotel had great wonderful views and great services. The staff even allowed me to change my room to have a different view which was beautiful. The location is also very convenient, it’s easy to access shops and beaches such as dadonghai, xiaodadonghai and sanya bay. The manager also reached out to me to check in and attend to any requests.
Traduci
Risposta dalla struttura: Dear guests, thank you for staying in our hotel. Thank you for your recognition. Good service is the purpose of our hotel. Looking forward to your visit again. I wish you a happy life!
Camila Castro
Camera Premier Mar Egeo (letto matrimoniale, con vista sul mare)
Soggiorno: mag 2022
Coppia
65 recensione
5.0/5
Eccezionale
Pubblicata: 9 giu 2022
Really like this hotel , this is why I booked one more time ! Breakfast is good with western food, the rooftop pool is the best that I have been, the rooms are beautiful and clean , staff super friendly!
Traduci
Risposta dalla struttura: Dear guests, thank you very much for your love and recognition. Your praise is the driving force of our efforts. Looking forward to your visit again. I wish you a happy holiday!
Carla Macaloney
Camera Vacanze Hawaii (con vista sul mare)
Soggiorno: giu 2022
Coppia
1 recensione
4.2/5
Molto buono
Pubblicata: 23 ago 2022
check-in was smooth and the room was nice, lovely view off the balcony
Traduci
Risposta dalla struttura: Dear guests, thank you for your recognition of our hotel. Looking forward to your visit again. Have a good holiday!
艾lun
Provence Sea-View Holiday Room (Balcony Popular Bathtub)
Soggiorno: feb 2022
Lavoro
28 recensione
4.7/5
Fantastico
Pubblicata: 11 apr 2022
The experience was wholesome. The customer care understanding and available 24/7
Traduci
Risposta dalla struttura: 尊敬的客人您好，感謝您的支持，很榮幸為您服務，期待您的下次光臨，祝您生活愉快！
Utente ospite
Soggiorno: feb 2022
Viaggio con amici
5 recensione
4.0/5
Molto buono
Pubblicata: 14 giu 2022
The area was under construction, but a good view from the balcony.
Traduci
Risposta dalla struttura: Dear guests, thank you for staying in our hotel. Phoenix Island, as a landmark building in Sanya, is also a regular port. Its unique geographical location gives it special significance. Looking forward to your visit again and wish you a happy life!
Utente ospite
Suite familiare - Vista mare (Balcone, 2 bagni)
Soggiorno: giu 2022
Famiglia
2 recensione
5.0/5
Eccezionale
Pubblicata: 29 lug 2022
very good
Traduci
Risposta dalla struttura: Dear guests, thank you for staying at our hotel and sharing your housing experience. Enjoy life, share joy, and thank you for your love for us, because with you, we are happy! Looking forward to your visit again and wish you a happy life!