1 Hotel Haitang Bay,Sanya

很開心在中秋小假期在酒店度過了愉快的3天，表演一下酒店的工作人員對住客都很有禮貌而且服務態度都很好，酒店的餐飲做得都很不錯且精緻，尤其是天空吧環境非常好而且超級浪漫很有度假風，房間的話還算可以而且早餐也豐盛，酒店有一個小細節我很喜歡就是音樂非常時尚而且好聽和艾迪遜有得一拼

很不錯喲，感謝小吳的貼心服務 【免税店95折】 【設計師酒店】 【親子設施】 🚗 交通：打車比較快 🧹衞生：還可以哦不錯了 🍃環境：除了沒有沙灘，其餘都可 🔔服務：感謝小吳的貼心服務，還沒入住就加了微信，哈哈，未雨綢繆

🚗 交通：海棠灣一帶酒店交通情況都差不多，離免税店是遠一點，不過對於來度假的人而言幾分鐘應該也不是什麼問題 🧹衞生：很新的酒店，整體都很乾凈，挺到位的 🍃環境：分兩個部分吧，店內：這是一家設計感十足的酒店，和傳統酒店有很大的不同，不會看到什麼浮誇豪華的裝修，但是高級感還是能體現的很好。店外：兩邊都是在施工的酒店，小片區來説還不夠完善吧，沒有私人海灘，網紅泳池在外面看很美，實際下水水深較淺，游泳而言不夠暢快，玻璃幕牆在水中也看不到什麼很好的景色，下午四五點拍拍照去躺椅休息還是挺好的。 🔔服務：這次三亞訂了兩家酒店，相比於某里拉的不聞不問，就格外感覺到陽光one對客户是重視的，每個工作人員的態度都很好，永遠是笑臉相迎的。 餐飲來説，因為行程耽誤沒有體驗到兩天的下午茶😢 自助餐的果汁飲料一絕hhh 還點了一份戰斧牛排套餐，肉質很不錯，但是烹飪欠佳，配套的烤蔬菜和海鮮焗飯很不錯👌

很讓人放鬆的酒店，綠色生態，餐廳出品很棒，服務很nice，喜歡安靜度假推薦這裏

Food was great, good service. Good pictures. Good pool. And lovely staff. Good parking. Lovely experience

TLDR: Had really high expectations when I booked this 5 diamond hotel, however the stay experience fell short from the expectations. The Good: + Was offered room upgrade to sea view room during checked in. + Interior and exterior design of the hotel is really sets a relaxing tone to the entire stay. + It was a nice touch having Bellboys to help us with luggage and open doors whenever we arrive at the hotel lobby + Staffs and cleaners greeted us was also a nice touch + Breakfast options are extensive (including fresh juice bar and daily special juice concoction) + Free hotel activities to do daily + Gym is well maintained and a good number of machines The Bad - (Presales) Didn’t appreciate the fact that the booking page didn’t state the hotel deposit amount (which is slightly more than 1 time the hotel room price) and was only mentioned during check-in. Prior the trip, I tried to ask about whether there’s any hotel deposit via Trip.com message to hotel function and there’s no reply at all. (I mean a 3 diamond star hotel I stayed previous replied… but a 5 diamond star hotel didn’t). - (Not controllable) Sadly, there’s construction going on and can see cranes and construction machinery hindering the view of the sea, as well as the noises. - There’s supposedly a butler assigned to each guest, but my butler only added me on WeChat several hours after checkin. Also, was asking the butler about one of the afternoon hotel was still going on as we reached the venue and there’s no one around. He said he will check and then no reply for 20mins before I messaged him to inform that we won’t be waiting anymore. Didn’t appreciate that there’s no follow up. - The shower control knob will suddenly fall off at certain angle which can be rather dangerous given that it has quite a weight to it. - The bathtub’s shower head keeps leaking when we turned the other tap on to fill the bathtub, and we had to put the shower head into the bathtub to prevent flooding. All in all, it fell short on expectations in terms of the service compared to the service my partner and I had experienced in a 3 diamond star hotel at a fraction of this hotel’s price. Nonetheless, it is really a gorgeous place to stay in. Tastefully decorated and smell really great. Most of the staffs are friendly.

Very nice hotel and great details, food and services. The hotel is not on the beach which wasn't being told explicitly. Trip.com charged me full amount as security bond not hotel fees, and only refund after a few days after checkout. I'm very unhappy about this. So be careful to read their conditions.

It was a very pleasurable experience and also how the hotel has incorporated the mix of nature and modernity is worth the praise and worth visiting the place once to experience serenity and and to experience calmness, the service is excellent when we have people like Anne working there they make sure is as smooth as possible as for me being a foreigner and language was a problem she made sure that my stay was as comfortable as possible

Hotel very clean and new. The customer manager Allen comes from Australia and is awesome, always willing to help and to make customer happy. Our family had a good time in this hotel. Will come again.