Lava Suites and Lounge

很差的一次體驗！這家歸為民宿都不夠資格，怎麼能歸為酒店？一晚1100的價格，跟圖片很不相符。最重要的是服務差到令人錯愕！首先，酒店要下很多台階才能到達，這個所謂酒店就三個工作人員，前台一位Christy，一個貌似能搬東西的男士，還有一個打掃衞生的阿姨。前台理直氣壯説他們都不上全班，過了三點沒人在，更沒人幫着把行李搬上那麼多台階！而且三點後行李不能放在酒店，否則後果自負。我問你們是酒店對嗎？酒店是否應該提供行李服務嗎？ 前台Christy態度惡略回覆，你們11點已經辦理離店（對，11點就着急忙慌趕着你辦理Checkout，因為她要下班），這之後你們愛怎麼就怎麼跟我們沒關係。還説你要願意寫評論就寫唄！第二，酒店很破舊，像個窯洞，裏面沒有窗户很悶！衞生也很差，親眼看見打掃衞生的把我們睡過的沙發床上的單子用手抹了抹就算打掃了，下個客人接着用同樣的單子！景色也不是照片看到的那樣，海是被前面的牆堵着。這個地方非常不推薦！前台這樣的態度也祝他們生意能興隆！

Simplemente perfecto, ubicación inmejorable

We adored our time staying here! Travelling for 6 weeks (and with a toddler) our breakfast with that incredible view was honestly a standout of our entire journey! Nicholas and his colleagues were wonderful and we thank them for making our stay on Santorini magical.

We booked this hotel because of it's amazing location on the caldera, we had the most stunning views at breakfast and all the restaurants we wanted to go to were walking distance. The rooms are very basic and the ones on the ground floor are a quite dark as not much light gets in, it felt like being in a cave (could be the experience they were going for). Breakfast was good and made fresh every morning. You could eat at the tables outside or have it delivered to your room, this was a nice touch. We had read great reviews about the service at Lava Suites, but unfortunately we did not experience any of this and it left us wondering if the owners had changed. We never met the owner/manager. Upon arriving, we were greeted by a staff member who kept repeating that he was new and was unable to answer many of our questions. The staff were hardly ever onsite, and were not very helpful when we messaged via whatsapp. We had a few issues and asked to speak to the manager to address some of our concerns but they did not feel inclined to make the effort to come and speak to us. Overall, it could have been a much better experience if the staff put in a little more effort upon noticing we were experiencing some issues and were not entirely satisfied.

Отличный вид из окна. остальное все плохо. отвратительный запах сырости. мухи в ванной. не убирают в комнатах. смешной завтрак. нет обслуживания.бассеин по колено. дети купались но не взрослые. джакузи неплохое. в общем не вернёмся туда никогда.