Sophia Luxury Suites

Very delicious & rich breakfast. Stunning view with the pool. Great service & helpful staff.

Best place we stayed in. The place is insane. Room and views were out of this world. Staff was so helpful with everything. I recommend and would even go back!

還不錯的酒店

Our family of five stayed at the Sophia Luxury Suites and we loved it. The place looks just like all their promotional photos. The views of the caldera from the front door and personal pool are breathtaking. I highly commend their staff. They were so accommodating. They assisted with arranging transportation to and from the airport, taking our luggage up and down the many steps to our room, delivering a delicious breakfast daily, and really took care of us. Located in the quieter town of Imerovigli, it was not too far a walk from the capital Fira (30 minute walk).

We enjoyed our stay in Imerovigli. The plunge pool was refreshing and views are amazing. Staff was helpful and easily reachable via WhatsApp. Breakfast was delivered every morning - we were able to make our choices via the hotel's app.

While the location and view were undeniably spectacular, the overall hotel experience was extremely disappointing—especially considering this was meant to be our dream honeymoon. The photos on the website were misleading and did not reflect the actual condition of the room. The space was unclean, with visible stains on the sheets, a filthy sink, and an overwhelming amount of black mold in the bathroom, which triggered severe allergy reactions. The private pool, which we were told was heated, was ice cold and unusable. The outdoor hot tub barely functioned, with jets that only worked for 30–60 seconds at a time. Despite raising concerns, the front desk claimed they were fully booked and unable to assist due to the high season. Wi-Fi was down, preventing us from ordering the included breakfast, which forced us to spend extra out of pocket. On top of that, two cats entered our room through the window in the middle of the night—a window the staff insisted we keep open due to humidity and poor ventilation, since the air conditioning barely worked. We spent over $1200 for two nights expecting a luxurious, romantic experience but left feeling frustrated, uncomfortable, and deeply disappointed. I’m especially disheartened that ******* would promote such a substandard property.