Dreaming View Suites

Good Stay!

El personal de recepción muy atento y amable. Siempre con una sonrisa y dispuestos a ayudar. Habitación limpia. Entra la luz por la mañana porque no tienen cortina. Llevad antifaz. El jacuzzi estaba frío y técnicamente no está dentro de la habitación, sino que se accede desde ella pero está fuera, da a la calle. Las vistas son impresionantes, pero es una terraza justo en frente de la habitación, donde hay una mesita con sillas para desayunar y unas tumbonas, pero por la que pasan los viandantes. Podías pedir el desayuno cada mañana, te lo traían a la habitación a la hora que quisieras. El expreso muy rico. Se aparca fácil en las inmediaciones.

Where to start with this review. Told that for the first night we would be put into one of their basic rooms before moving to the suite. Could not stay here and had to pay for an alternative hotel because it was so dark and unclean. Still had to pay for this even though we did not stay. Once we were moved into our ‘suite’ it was not much better. Bathroom was full of damp, the bed was so squeaky it would wake you up in the night and felt like it could break. Door handles all very rusty. Paint come off at the bottom of the hot tub which made it look so dirty so we didn’t use it at all during our stay. Bathroom had a horrible smell coming out of the drains, taps rusted and toilet seat was broken and stuck in the upward direction could not properly sit on it. Most definitely much better places to stay, considering it was still expensive to stay here. It’s missing all of the nice finishing touches that make hotels a nice experience. The kettle and other facilities in the room were also old and dirty and unappealing. Overall needs a full refurb and I would not recommend anybody to stay here. The views were nice but not worth it to have to stay somewhere so filthy.

The view is undeniably beautiful — that’s the one thing this property has going for it. The staff were lovely and very polite throughout. Special credit to the man who carried our bags through the steep, difficult access path; he truly went above and beyond and deserves far better pay for what he does. Unfortunately, almost everything else fell short of expectations. The room was noticeably run down and not clean at all. It did not match the photos on the booking site — very misleading. The bathroom was quite disgusting, and to top it off, there was no hot water, forcing us to take cold showers. Access to the property is complicated and should come with a strong warning — anyone with mobility issues would seriously struggle here. Breakfast was cold on arrival and entirely underwhelming. Considering the premium price we paid, we expected a significantly higher standard across the board — this was not worth the cost.

Excellent location, great service It's hard to find a better view and location as it faces the Caldera. Dimitris the manager is excellent, punctual and addresses things super quickly. Service is excellent and location is central yet private.