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Hotel Boutique Don Pepe
4.5/568 Recensioni
This was my second stay at Hotel Don Pepe, and I was once again impressed and pleased with all the hotel had to offer. Every facet of the experience was an overwhelming positive; from the cleanliness of the facilities to the friendliness of the staff, I could not imagine a more welcoming situation. I have visited hotels in North America, South America, Europe, and Asia. Hotel Don Pepe provides the most pleasant hotel experience which I have encountered in all my trips across the world. With so many positives, if I were to chose one characteristic to place at the top of the list, it would be how accommodating, welcoming, helpful, friendly, polite, and enjoyable I found the entirety of the hotel staff to be. This includes all members at all levels of employment with which I had interactions. Hotel Don Pepe and it's staff provide for the most positively divine and relaxing stay of any hotel at which I have ever been a guest. If you aren't booking your next stay at Hotel Don Pepe, then you aren't just denying yourself the best Colombia has to offer, but you are robbing yourself of the most impressive hotel experience you would ever know.
Best Western Plus Santa Marta Hotel
4.3/5110 Recensioni
It is a decent hotel, not brand new, not super cosy, which does it job for an unpretentious business travel. However, if you are picky and expect top notch experience especially when it comes to customer orientation, details, breakfast and swimming pool, you probably will not be too happy. Rooms are okay but equipped to bare minimum (you get only one towel, no bathrobe or slippers, no shower gel, only soap, no typical hygienic kits or shoe sponge). Breakfast is edible but always the same, and there are few choices: only one type of bread and it is a typical disastrously tasting sponge (although I must say that good bread is really hard to come by in Colombia), no proper desserts or choice of sweet spreads. Then, the swimming pool opens ridiculously late, only at 9 am (three hours after the sunrise). Such a pity because thus business travelers miss a good opportunity to start their day afresh, sunbathing and unwinding by the water.
Hilton Santa Marta
4.2/5108 Recensioni
Per un po', sono ansioso di vivere in questo particolare Hilton, soprattutto dato le mie frequenti visite a Santa Marta. La mia attesa era marcata da grandi aspettative, ma quando ho sperimentato l'hotel di prima mano, ho trovato che esso li superava con un margine considerevole. Dal mio lungo viaggio come membro della squadra Hilton, dove ho avuto il privilegio di esplorare numerose proprietà Hilton in tutto il mondo, posso confermare con fiducia che il Hilton Santa Marta è uno dei migliori stabilimenti che abbia mai avuto. Il suo servizio eccezionale, le sue eccezionali strutture e l'attenzione non parallelata ai dettagli lo hanno davvero separato nel regno dell'ospitalità di lusso.
Ribai Hotels Santa Marta
3.9/58 Recensioni
La stanza era pulita, aveva un desk e un posto per vestiti. TV e wifi. Acqua da bagno era fredda ma quando richiesto era fissata con acqua calda. È stato incluso il colazione. Non sono un parlante spagnolo, ma usa Google tradurre e le mie frasi spagnole rotte. La ragazza non parlava inglese e non c'è problema, ma mi trattava come se fossi un passeggiatore straniero in cui non voleva niente a che fare con. Ho chiesto il menu. Ha detto che non c'era uno. Mi ha detto che thru tradurre uova 3 modi che è. Ho chiesto per il succo di frutta e il toast disponibile solo perché ho visto altri avesse questo. Quella notte sono andato alla reception per chiedere se menù hanno detto sì. Quando mi fermai qualche giorno e facevo giri di giorno, volevo fare colazione prima di andarmene, e la mattina dopo, con la sua atteggiamento amara, si avvicinò e parlava in spagnolo. Questa volta mi annoio dicendo che non parlo spagnolo e non lo faccio di nuovo. Un uomo mi ha detto che le opzioni cambiano ogni giorno. Ho spiegato che non ho le opzioni che ho visto da altri e solo ho quello che ha offerto e il frutto che ho visto. Ho finito con lo stesso colazione. Per questo motivo non posso raccomandare questo hotel. Hanno bisogno di un menu. Poi sai cosa c'è. Posso leggere lo spagnolo meglio di parlare. Affidandomi a una ragazza acida e insopportabile non è una scelta che scelgo. Per questo non mi consiglio come viaggiatore straniero.
Zuana Beach Resort
4.2/550 Recensioni
The hotel is very well maintained and clean with amazing pools and a clean beach with good security. The apartment we had had an amazing view of the sea and open air balcony to enjoy. The bed was comfortable, however, the pillows were too flat and very uncomfortable. We had an issue with the toilet leaking continuously, but we understand they resolved this upon reporting it. It's a bit strange that they charge for dish soap and a sponge to clean the kitchen utensils as well as water, however, in the end we didn't need to use either of these as there is a supermarket nearby where we bought these essentials for cheaper. It would be nice to see a few more trees and greenery around the pools to offer some more shade and cool down the pools a bit. They seemed to have daily activities around the main pool, however, we never received clear information about these. The same applies for other activities that we saw, for example, dance classes. The restaurants really were the biggest let down. Really low quality food that just didn't match with the nice surroundings. For instance, the hamburger was a cheap processed one that tasted like cardboard and their Pad Thai was really not at all Pad Thai but a spaghetti mixed with sweet and sour. The best option though was the buffet breakfast where they did have a wide variety of options that changed slightly daily. The sea by the hotel is apparently cleaned frequently and it has to be said this was noticeable. Also a plus here was that there was a lifeguard on the beach taking care of everyone's safety, something very rarely seen in Colombia! Overall, we enjoyed our stay and are very grateful to have had the opportunity to spend a couple of nights here, however it is unlikely that we will return unless the price dramatically reduces, along with the quality of the restaurants.
Hilton Garden Inn Santa Marta
4.2/5103 Recensioni
We initially booked one night after leaving Minca but extended to another night since we were recovering from food poisoning. The hotel's lobby is on the 3rd floor and there was always a security guard on the first floor. There were some jewelry display right by the entrance. No air conditioned upon walking into the first floor. There wasn't a Hilton Honors check-in and there were 2 front desk reps. I stayed in queue for almost 15 minutes which was kinda long. They also didn't offer digital key. However, Ronaldo was friendly and helpful when he assisted us. We received 2 welcome drinks where you can redeem on the roof top bar for juices, beer or house wine. We opted for some mango and guava juices. We were upgraded to the ocean view due to the gold status and also complimentary buffet breakfast. The beach is merely 5 minutes walking distance away. Bed was comfy, wifi and water pressure were both good but the temperature of A/C didn't go below 21'C which was 70'F. There was a mini-fridge and basic TV where you can't stream. Pool on top floor was very small and crowded. However, it was still good to enjoy the sunset. We like the buffet breakfast with lots of fruits, juices and some typical Colombian pastries (deep fried though). They also had an omelet station. The restaurant was quite packed in the morning and service was slow (in taking the plates away). There were no tea bags left and it took more than 10 minutes for the waitstaff to get the tea bags. Overall, it was a pleasant experience.

Domande frequenti

Informazioni di viaggio locali

Prezzo più alto455 €
Prezzo più basso25 €
Numero di recensioni1,017
Numero di hotel99
Prezzo medio (giorni feriali)119 €
Prezzo medio (fine settimana)123 €