Catalonia Ses Estaques - Adults Only

Trying to reach hotel and cancel booking for almost 2 days.. phone right out to Barcelona..?? No answer. Huge stops jhave trashed my schedule..working on alternates now. Sorry! Capt M Hayward ACP MacLeod Av YVR

Ci sono stato solo 30 minuti!! Scortese, l'aria condizionata non funzionava e le camere erano minuscole, anche se avevo ordinato una camera deluxe. Una stanza d'ospedale è più grande. Completa inganno sul sito web!!

Hello Please let me tell you about the Catalonia Ses Estaques, this is 100% a 2 star hotel. In 23 years this is the worst hotel we have stayed in, I’ll go through each problem we had. Plus photos, Room - after complaining about our 1st room we had a free upgrade, and don’t get excited about this, we didn’t, the room is that small you struggle to get 2 people in. It’s like the 1070’s which some people may like, as reviews state. They still have the damp, the shower curtain (didn’t think they existed anymore) threadbare towels and the worst mattress I’ve slept in for a long while. Tye patio doors do NOT close properly, meaning the noise from the seafront is immense. Dinning - this is just a NO, the food is BAD, really bad, the starters are, sliced plastic cheese and and and. More sliced plastic cheese. 1 option which was beef n gravy, RUBBER beef and water, looked as if this had been cooked a month before.. we couldn’t eat and went to a restaurant outside. Breakfast- fried egg, and sausage. Think it was sausage and SLICED CHEESE (plastic). we never ate in the restaurant again Outside pool area - make sure you’re up at 05.00am to get one of the 20 sunbeds. As the English have taken it to a new level of reserving the beds. Then your sat on plastic chairs. With NO padding, these chairs must have been thrown out from butlins in the 50’s and shipped over here. Sunbeds and chairs, terrible, like plastic hard fibre. We never sat at the pool area, die to never getting a sunbed, the pool Being dirty, I did hear other guests complaining about the cleanliness of the pool. Please look closely at my pictures Please don’t book here, you will be disappointed, unless you like awful food, no sunbed to lye on (unless your up a 5am to get your towel on, not 05.05am as they will ALL be gone within 5 mins) and then, It looks hard work. And you can sit on the Rock hard plastics chairs for 8 hours Oh, and then get told at 09.30am. No bread left, it’s a joke. I think they have been filming in her for a carry on film, it should be filmed for holidays from hell. This is a bad place. I’m waiting to pay another £1000 to move hotels for the remainder (4 days) Just had a reply. The want £1,345 to change for 4 days, although email was send at 11.30am saying I needed to check out at 11am or be charged another night. I have now been told, to find my own accommodation, customer service from TUI needs to be addressed, people should be in the service industry when it’s this bad, I have about 40 photos of how bad this place is, please look at all the review sits. I’ve placed them on. NEVER BOOK WITH TUI, stick with JET2 Oh, the only helpful member of staff was the housekeeper, I put her has the manager me, as everyone else was unwilling to help, resolve or even smile

Nice hotel in an excellent location. Very friendly, helpful staff. Fresh breakfast buffet available each morning and a well stocked selection of drinks at the bar(s). Spacious enough rooms with a decent sized balcony and good sized bathroom only let down by a need for a bit of decorating and the shower leaked on the floor.