Grand Hotel Cocumella

Posto meraviglioso...La caratteristica principale che lo distingue dalle altre strutture è la vista spettacolare sommata ad un parco interno favoloso. Un piccolo paradiso di tranquillità in una zona sempre molto caotica. Cibo di qualità. Ovviamente molto (anzi moltissimo) impegnativo dal punto di vista economico

La Cocumella in Sorrento is a charming boutique hotel that has a rich history. The hotel's exceptional Concierge gave us a mini tour of the hotel on our first day, explaining that the hotel was once home to Jesuit priests from 1637 until 1777 when it transitioned into a guesthouse, eventually becoming the first hotel in the area. The highlight of the tour was the wedding hall, where there is an ancient water well that now acts as a centrepiece to the room. The hotel has beautifully manicured grounds, great views of Naples Bay and a lovely terrace to view it from.  As well as the great Concierge, the staff were lovely, helpful and seem proud of the establishment. The hotel has three restaurants including its Mediterranean cuisine restaurant, Scintilla and the food served there, as well as breakfast, was very good.  While the Grand Hotel Cocumella has numerous positives, there were a few areas of concern. The rooms, whilst clean and charmingly decorated, felt very cramped for two people, particularly the bathrooms. One of us fell ill on the last night and the minute bathroom definitely exacerbated the discomfort. The view from the room also left much to be desired, it was basically a car park. Upon requesting an iron, we were informed that there wasn’t one, but that they could iron for us, for a disproportionate fee (a dress for example was 10 Euros). This was very annoying and felt quite unusual for a hotel of this caliber.  Service at one of the onsite restaurants did not meet our expectations. In the Coku restaurant, the first Robata restaurant in Italy, they insisted that both of us had to buy a drink in order to be able to sit down. One of us ordered wine, the other, a non drinker was told there were no soft drinks, which can’t have been the case as they have a cocktail menu and soft drinks are used as mixers. We decided not to stay there….This level of inflexibility and unwelcoming behaviour was disappointing and did not align with the standard of service expected in a boutique hotel. In summary, La Cocumella is a quaint and historically significant hotel with an outstanding concierge, staff and a great dining experience at Scintilla. However, guests should be aware of the additional charges for services like ironing and the limited space in the rooms. Also, experience at Coku left much to be desired, with poor service that detracted from an otherwise delightful stay Ideally, I would give it 3.5 stars because its definitely better than 'average', its just not quite 4 stars given size of room and the experience in the Coku restaurant.

Location stupenda , siamo stati benissimo io e la mia famiglia, matrimonio del 16 luglio 2022 , servizio ottimo , molto gentile il personale , cibo ottimo ...e poi la meravigliosa terrazza sul Golfo di Napoli matrimonio da sogno Grazie a tutti per averci dato questa possibilità

Ho frequentato il Cocumella per i festeggiamenti e la cena di un matrimonio di amici; contesto suggestivo, location molto bella e ben tenuta; buffet e cena di ottima qualità, ogni portata era ottima. Complimenti per tutto!

Una veduta straordinaria per un posto incantevole. Sono stato per un matrimonio con un aperitivo e buffet molto abbondante ed una cena molto elegante. Bellissimo soprattutto l’affascinante sul golfo…il paradiso in terra. Personale disponibile ed attento.

Sono stato al matrimonio di mio fratello, non voglio essere di parte, ma tutto fantastico: dalla location (incantevole) con un panorama mozzafiato, al cibo, fino alla gentilezza del personale. È il top del top!