Hotel Niza

Un 10 en todo

Fantastic Location – right on the the beach of San Sebastian! Lovely lobby, comfortable room and wonderful customer service. Restaurant with ocean view. Close to Old Town and all those great restaurants! No car needed – bus lines one block away. Great Value!! Would definitely stay here again!

My only minor complaint is the lack of a coffee maker in the rooms. That is something that is expected in such hotels. Other than that, it was fine.

An Edwardian-era hotel that preserves the character of its past without sacrificing modern comfort. The view over the sea is astounding. The staff were consistently friendly and helpful.

The view of Concha bay from our room was priceless. Hotel Niza was elegant and a good value. Very happy with our stay here.

The best thing about hotel Niza is the location and view of the beach if you paid an arm and a leg for it. Undoubtably it has one of the best panoramic views of the Concha beaches. The staff is friendly and helpful as well. Unfortunately, it pretty much stops there. They lacked several amenities for a 4 star hotel. The hotel room size was extremely small. We were asked to purchase a second room because our sea facing room only had a Twin sized bed and there were 3 of us. We were super hot in our hotel room as there was no AC and it was 80 F outside. We kept our window open to sleep at night but then we were victim to all the noise from the beach crowds. The elevator was from 1940’s for a maximum 2 people and was super slow (we usually ended up taking stairs). Also the location of the hotel was away from a lot great Tapas restaurants which were a minimum 15 min walk from it. In all, you get a great view and not much more of anything else at a very steep per night rate.

If you’re booking a room for the views of the Bay of Biscay and the San Sebastián beach you will not be disappointed. Other than that, there were many disappointments with our stay here. Starting with unfriendly and unhelpful front desk staff, especially the male. The room facing the sea is incredibly small, with two twin beds pushed together. Honestly we weren’t sure where to put our luggage. The beds are very hard. Bathroom tiny. It was the hottest July in record and there is no a/c in the rooms facing the sea. Luckily it did cool down at night. There is no mini fridge, no coffee or tea in room or in the lobby. No iron. No real glasses, only plastic cups. We went out twice for long periods of time and put the make up room tag on our door. We did not get maid service for the 2 days we were there, in fact I never once saw a maid. Food in the hotel restaurant was really good. Service was really bad and again unfriendly. This is a charming boutique hotel which we usually choose (the original lift is adorable) but there was nothing done to make our stay pleasant. It’s not the most expensive hotel on the beach but it was also not inexpensive! So many small things would have made such a difference but we were left with a bad taste in our mouths and we will not return.