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Leggi le recensioni degli ospiti sugli hotel di San Juan

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Conturce Hostel
3.9/555 Recensioni
Dove cominciare? Ho avuto un bel tempo in questo ostello. Ho sempre avuto un saluto così amichevole, e le camere sono sempre state pulite e ben mantenute dall'eccellente custode, Edwin. Egli era così gentile e si consigliava di fare grandi consigli, e manteneva la camera e il bagno molto ben mantenuti e puliti. Dinelys e Nina erano tanto utile e benvenuti, soprattutto perché era la mia prima volta in un ostello. Mi sono divertito per la prima volta così tanto che sono tornato per altre 4 notti pochi giorni dopo! E grazie a Dio ho incontrato alcune persone incredibili durante la mia visita di ritorno! Il tetto è meraviglioso, e mi sentivo molto a casa. La spiaggia è a veloce 6-10 minuto a piedi, e ci sono molte cose da mangiare e negozi intorno. Rimarrà assolutamente di nuovo la prossima volta che sono a San Juan! 🤍🤍
DoubleTree by Hilton Hotel San Juan
4.3/5104 Recensioni
Durante il soggiorno al Double Tree By Hilton San Juan, io e mio marito abbiamo avuto la migliore esperienza di sempre. Non so perché qualcuno non sarebbe mai d'accordo. Il personale era cordiale, l'intera area era pulita e accogliente per il COVID, e c'era persino acqua e trasporto gratuiti giornalieri per la spiaggia che si trova a pochi passi dall'hotel. L'hotel offre anche teli mare, sdraio e ombrellone! mi sono divertito un mondo!
AC Hotel San Juan Condado
4.2/5109 Recensioni
Hotel ad alto rapporto costi-benefici con piscina terrazzo, bevande a bar gratis, balcone e grande servizio alberghiero, e la posizione dell'hotel è molto prospera
Placid Suites
4/5103 Recensioni
Unfortunately, the high expectations I had for this place were lacking. First of all, I booked a deluxe room which included a TV in the room, sofa bed and was supposed to have its own entrance and privacy. As per the instructions on Hotels.com it stated that I should contact the property at least 24 hours in advanced for check-in details. I did just that and was met with a return message stating that I would receive the information prior to check-in on the day the reservation was to begin. Nevertheless, I didn't receive it until 4:15pm, mind you that the normal check-in times, as posted, are 3pm-10pm. Not only did I receive the check-in details about 1-2 hours late but also received a phone call with some confusing information. The lady informed me that my room had supposedly been ”overbooked” by the system and that my room wasn't available for my stay. That they would award me a room inside an ”apartment”, which is usually reserved for Airbnb and as compared to the deluxe room I had booked, included a larger space with a kitchen and other rooms which would be closed. I didn't really need a kitchen since I wasn't planning on cooking etc and was definitely skeptical and thinking how that happened since I had reserved the deluxe room days in advance and wasn't contacted for it at all. No other option was offered to me and I decided to go with it and give it a try... Unfortunately, upon arrival my skepticism was met with reality. All the access gates for the property are open, no locks, meaning anyone can enter the property at any given time. The only actual room which was open inside the ”apartment” didn't have all the amenities as the one I booked and the entire ”apartment” didn't have a single TV. Moreover, there were other people's belongings inside the room, ”apartment” and balcony, which in fact had a seating area but the cushions had been removed so it was useless. Another person's sandals, lighter and more surprisingly contraceptive pills were visible upon arriving. I found this to be unacceptable, specially during these times. I didn't feel comfortable and actually questioned the cleanliness and infection control, given that clearly no one had verified the lodging area and took care of the items which I previously mentioned. I felt unsafe at this time, not knowing if there was other people with access to the ”apartment”, given the fact that there were other people's items left in plain view. I contacted the property regarding the findings upon arrival and I didn't receive a response. I was confused about what to do since I definitely didn't feel safe and didn't know how to proceed since there's no front desk in the property. I never heard anything back and decided to vacate the property and seek lodging elsewhere. That meant having to pay for a hotel elsewhere and spend an additional quantity of money than we were expecting but it was a decision I made with my partner because ultimately we didn't feel safe!!!

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