Hotel in zona KTM San Fernando, San Fernando

Ha detto che abbiamo un colazione inclusivo ma quando siamo arrivati ci siamo esclusi sul colazione ... tipo di dellusione che avresti dovuto comunicare tra voi in termini di prenotazioni.

I'll be writing quite long review for this. My apologies for whomever will be reading this. We stayed in Hamanda hotel over the weekends and we've chosen to book for their Deluxe room which is more spacious than the classic room (which I presume their standard room) -During arrival and finding the hotel (thanks to waze app) we're quite unsure if where's the entrance of Hamanda. Its located beside the Souq restaurant or rather inside the Souq restaurant. I believe this should be indicated on the reservation confirmation as well to avoid confusion. -I did message them on Instagram but I understand that responses might be delayed. Tried reaching out through phone, but it keeps on ringing then that's the time we decided to go inside. -We're immediately assisted once we log in on the log book (not what I expect) I thought they have some front desk or something but we we are assisted by the staff to go inside within the resto vicinity. -Check in was breeze. We were led inside our room and inform about the breakfast and a bit of the house rules. -Breakfast- a bit small for its serving size. my suggestion is they can probably ask first too the guest if they opt for a non pork variant. -Design of the room- I can't complain as well as the pool area. Good use of eco friendly materials and resources. -Aircon inside room 6 is not cooling properly. Kindly check this. -shower- it seems that no hot water is available -NESPRESSO Machine- so cool for you to include but we tried making it and coffee lacks some milk (if you can provide it would be great but otherwise, good job!) -amenities- two toothbrush kits are provided but only one small soap. Make sure to improve this also. -Price- I might say for the design it was okay but for the service it seems that its not reasonable but I believe this would be improved! :) Lastly, I'm missing the hospitality and warmth in service. Hope this could be improved as well! Thank you and hoping to get back and see improvements!

We had a pleasant stay at this hotel. The only problem that we had at first was when we were about to check-in, they placed us in a twin-bed room whereas I booked a double-bed room. The receptionist that time insisted that a double-bed room is just the same with a twin-bed room. I showed him the type of bed and room that we booked but later on, they replaced it to a double-bed room. He explained that originally, they really give twin-bed rooms for online bookings but luckily, there was an available double-bed room that time and it is Trip.com who controls the posts on their website being the third-party. But it should be the responsibility of both hotel and Trip app to make sure that the details and listings posted are all correct for transparency and for the sake of us travellers. PS: When we got inside our room, we also noticed a used soap and opened shampoo container inside the bathroom. Maybe the housekeeping staffs didn't fully-check the room after restocking the toiletries. I also found 1 dead small cockroach under the cabinet. But over-all, we still enjoyed our stay. Thank you po! 🤍

Room is clean, location is good 👍 near church, near McDonald's, puregold and too many restaurant near the hotel. Transportation is very easy. My only problem the room is not sounds proof i can hear somebody talking at the nxt door, i even heard them move the chair. I stayed for two nights but i did not avail their breakfast because breakfast start at 7am and i need to go to school at 7am, they should move it 6am for somebody need to work early or go to school.. But i the same recommend it because its clean, bed and pillow are so soft very comfortable to lay down..

Che posto perfetto per il soggiorno. La pulizia e l'ambientalità dell'intero hotel era Verygood. Molto accogliente personale dall'arrivo alla nostra partenza. Siamo molto benvenuti. Il personale dell'hotel era molto attento alle nostre esigenze. Non molto attrezzatura, ma il posto era molto rilassante. L'atmosfera non era così buona. Il loro cibo era così bello e delizioso. Ci ritroveremo presto.

The place is very accessible. We really enjoyed our stay here. Will be planning to book again. I think what needs to improve is the time of serving the breakfast. We ask to serve it at around 8 AM but breakfast was delivered to our room at around 10 AM. Good thing, we have takeout meals from dinner. We just ask assistance from the front desk to reheat the food. If you'll be having breakfast and the hotel is fully booked, I think better to go take a walk to the restaurant and have breakfast there than have it delivered in the room. That is only an option if you dont want to wait longer. credits to Microtel for the photos.

Vale il prezzo che hai pagato.Un hotel molto amichevole dove devi stare in ufficio tutto il giorno e dovevi dormire bene la notte dopo. Esso è pulito. Ha i bagni. Il personale era amichevole. Quasi tutte le catene alimentari disponibili nelle vicinanze, l'hotel serve il colazione tappi che è stato un plus. Le forniture alimentari come panda e grap sono anche disponibili. Tutto è stato tranquillo e tranquillo. Non si può valutare come un hotel 5 stelle perché non ha pagato molto. Vale il prezzo.