Hilton San Diego Airport/Harbor Island

1.The front desk lady at this hotel truly gave me a rude awakening. When I first arrived and queued up to check in, there was a white customer ahead of me, so I waited patiently behind them. After a while, the white customer gathered their belongings and stepped aside, leaving the front desk lady free to assist. I hadn’t overheard where their conversation was when I walked in, but since the conversation seemed to have paused and the white customer had stepped away, I assumed they were finished. I stepped forward and told her I’d like to check in. To my shock, the front desk lady reacted as if I had personally insulted her. Her face twisted with fury, and she angrily shouted at me, "Didn’t you see that the white customer was here first?" Her outburst was so dramatic that it even startled the white customer and the other guests checking in nearby. Embarrassed, I quickly apologized, thinking perhaps she simply had a bad temper. She didn’t even give me a chance to explain—though frankly, no explanation should have been necessary. This was clearly a misunderstanding, as I had already been waiting in line for a while and she was fully aware of it. What surprised me even more was how drastically her attitude changed when I was assisted by another staff member. Her tone when addressing white customers immediately softened—she was suddenly gentle, polite, and even laughing with them. I don’t think this behavior is normal, especially considering that this lady herself is a minority. Moreover, none of the hotel staff made any effort to de-escalate the situation or explain anything to me. I’ve stayed at Hilton hotels in seven different countries, and this is the first time I’ve encountered such unreasonable hostility from one minority toward another, paired with such a lack of even basic courtesy to strangers. What’s worse, this whole situation was rooted in a misunderstanding between me and the white customer, but her impatience and anger escalated it unnecessarily. I don’t believe her anger was truly about me "cutting in line", because I had already been waiting and only stepped forward after the white customer stepped aside, and it made our eyes contact. Her anger seemed to stem from her instinct to defend her white customers, even though the white customer, like me, hadn’t even had a chance to speak a single word. 2.By the way, the hotel said that there is an airport shuttle bus, but I waited for dozens of shuttle buses at the airport for an hour, and I didn't see any Hilton cars, and there was no exclusive hotel guide or sign, and no one answered the phone for consultation. Naturally, when checking in, no one told me how to take the bus - the location of this hotel is so weird that although it looks very close to the airport, there is actually no public transportation other than the shuttle bus that allows you to get to the airport except walking for 2 miles.

Good location but the hotel is very dated. The air conditioner is extremely noisy that we couldn't sleep with it. We have to turn it off. I think it requires some repair since there was shaking noise.

沒有選擇，定了間擁有兩張Kingsize雙人大床房，難道這是應付什麼狀況的配置嗎？ 好吧，設施都不錯，標準希爾頓格式。屋外有個小陽台，有桌椅可以一邊觀海一邊喝杯啤酒。最絕的是出門就是海邊，很少運動的我，怎麼樣也不能辜負了這美景，早起沿着海邊小跑，看魚兒遊近岸邊覓食，看海鳥從天而降俯沖，看遠處軍艦靜棲港灣，看藍天白雲吻春風拂面，看釣魚佬不知疲倦地揮桿，激動地釣上小魚卻又開心地放生，衹為讓它長大點再回來。夜晚，可以信步走向道路右邊的盡頭，一家二樓平台的海鮮餐廳能讓你一邊品嚐美味，一邊在温暖的汽燈下眺望星辰大海。是機場賓館更是度假酒店。

非常貼心的一家酒店，環境也好，周圍美食也很多，向西溜達一會就有一家很好的酒店，海鮮不錯，風景也好。

淋浴噴灑放很久水才有熱水，而且難切換。沒洗漱用品

The property was beautiful very relaxing, very clean and the pool was excellent, the bar was perfect had great time there drinks and watching sports, Now we did not like the fact that we had to wait an extra hour and a half for our room to be ready and staff did not even notify us the room was ready we had to keep asking if the room was ready which made us let to our reservation for our anniversary dinner reservation