Jl. DI Panjaitan No.88, Sampit, Kec. Delta Pawan, Sampit, Delta Pawan, West Kalimantan, 78811, IndonesiaDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
4.8/5
Fantastico
34 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.8
Strutture e servizi4.8
Servizio4.7
Pulizia4.8
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Tutte le recensioni(34)
Recensioni positive(33)
Recensioni con foto/video(1)
Recensioni negative(1)
JP33
Camera Deluxe matrimoniale
Soggiorno: lug 2024
Lavoro
50 recensione
4.2/5
Molto buono
Pubblicata: 28 ago 2024
Is a well maintained 3 star hotel.
However the service is not good especially the staff at lobby. They do not pay attention to customer booking and give wrong type of room.
I booked double bed room gave me two single bed.
Too many excuses.
I think this is the only well maintained hotel in town.
No other choice.
Traduci
Risposta dalla struttura: Dear JP33, Warmest greeting from Hotel Grand Zuri Ketapang,Thank you for sharing your feedback. I sincerely apologize for the inconvenience you experienced during your stay, particularly with the room assignment and the service provided by our lobby staff.We take such concerns seriously and will address this matter with the team to ensure that our guests receive the appropriate attention and service they deserve. We are committed to improving our standards to prevent such issues from happening again.We appreciate your comments about the hotel's maintenance, and we hope that despite the setbacks, you will consider staying with us again in the near future.Best Regards,Yanuar KurniawanGeneral Manager
Utente ospite
Camera Superior matrimoniale
Soggiorno: ott 2024
Lavoro
8 recensione
5.0/5
Eccezionale
Pubblicata: 22 gen 2025
nice hotel
Traduci
Risposta dalla struttura: Dear our valued guest,Warmest greeting from Hotel Grand Zuri Ketapang,Thank you for sharing your review on this platform. We’re delighted to hear you had a pleasant experience at Hotel Grand Zuri Ketapang. Your satisfaction is our priority, and we hope to welcome you back for another enjoyable stay soon. Best Regards,Yanuar KurniawanGeneral Manager
Omi~Omi
Camera Superior con due letti singoli
Soggiorno: lug 2024
Lavoro
3 recensione
5.0/5
Eccezionale
Pubblicata: 27 set 2024
tadi nya gak pikir bakalan nyaman karna di kota kecil, tp ternyata hotel nya nyaman dan juga bersih.
Traduci
Risposta dalla struttura: Terima kasih atas penilaian yang diberikan terhadap hotel kami. Segenap tim hotel merasa senang mengetahui bahwa kondisi hotel yang bersih dan nyaman dapat membuat masa tinggal Bapak/Ibu menyenangkan. Semoga dengan fasilitas dan pelayanan terbaik yang kami sediakan dapat membuat Bapak/Ibu berkenan datang dan menginap kembali di hotel Grand Zuri Ketapang saat kedatangan berikutnya.Salam hormat,Yanuar KurniawanGeneral Manager
Utente ospite
Camera Superior matrimoniale
Soggiorno: ott 2024
Lavoro
15 recensione
5.0/5
Eccezionale
Pubblicata: 20 gen 2025
Bolehlah untuk daerah Ketapang. Sarapan lumayan enak, wifi ada
Traduci
Risposta dalla struttura: Salam hangat dari Hotel Grand Zuri Ketapang,Terima kasih atas penilaian serta kesan yang dibagikan setelah mengnap di hotel kami. Senang mengetahui bahwa sarapan pagi di Cerenti Restoran serta fasilitas wifi kami dapat memenuhi harapan Bapak. Semoga dengan fasilitas dan pelayanan terbaik yang kami sediakan dapat membuat Bapak tetap memilih Hotel Grand Zuri di lain kesempatan saat berada di KetapangSalam hormat,Yanuar KurniawanGeneral Manager
Risposta dalla struttura: Dear Sir/Madam Thank you for your time to give us a comment during your stay that you were happy, we have returning your mobile while your mobile was left on the chair in the lobby. It was our duty and responsible to keep and returning back all the left items guest belonging. We hope that you were happy during staying with usLook forward to welcoming you again in Grand Zuri KetapangWarm regardsIvan PrawotoGeneral Manager
Utente ospite
Camera Superior matrimoniale
Soggiorno: apr 2024
Lavoro
4 recensione
5.0/5
Eccezionale
Pubblicata: 13 giu 2024
體驗不錯的
Traduci
Risposta dalla struttura: 謝謝您對我們酒店的好評。我們期待在您下次光臨時,能夠以最好的設施和服務再次歡迎您。敬上問候Yanuar KurniawanGeneral Manager
Utente ospite
Soggiorno: set 2023
Altro
4.0/5
Molto buono
Pubblicata: 29 ott 2023
I have stayed at the Grant Zuri Hotel in Ketapang many times, and I can honestly say each stay was a great experience from start to finish. From entering the lobby, I was greeted by a warm and welcoming staff who made me feel like a valued guest. Every staff member I encountered was friendly, professional, and eager to make my stay exceptional. The room I stayed in was impeccably clean; that's the main thing. Their dedication to guest satisfaction was truly commendable. In summary, I highly recommend the Grant Zuri Hotel in Ketapang.
Traduci
Risposta dalla struttura: Dear Ms. Gail Angela Campbell, Warmest Greeting from Hotel Grand Zuri Ketapang, Thank you for being our loyal guest and still choose our hotel as your preferred accommodation to stay during your activities at Ketapang and share your last experience here We are more than happy to know that our facilities including the cleanliness of the room and the whole services from our team members meet your expectation. We will keep it on high standards and always give the best part of us to all of our guests. Ms. Gail, thank you once again for your positive recommendation and we look forward to welcoming you back in the near future. Best Regards, Yanuar Kurniawan General Manager
Utente ospite
Soggiorno: dic 2022
Lavoro
5.0/5
Eccezionale
Pubblicata: 31 gen 2023
Thank you Grand Zuri and Mbak Ega Safitri for the good service. Clean room, tasty food, and good services. Loving the tropical painting, tropical design, and the tropical vibes of the restaurant as well!
Traduci
Risposta dalla struttura: Ibu Maishella yang terhomat Salam sehat dan sejahtera dari Grand Zuri Ketapang Terima kasih kami ucapkan atas komentar dan rating 5 di tripadvisor.com dimana bapk menyukai pelayanan kami, kamar yang bersih dan lukisan dinding yang menarik. Kami berharap Grand Zuri Ketapang akan menjadi pilihan bapak no 1 untuk beristirahat dan melaksanakan kegiatan di kota Ketapang. Salam Hangat Ivan Prawoto General Manager
Utente ospite
Soggiorno: giu 2023
Lavoro
5.0/5
Eccezionale
Pubblicata: 30 giu 2023
This is the umpteenth time I have stayed at the Grand Zuri Ketapang, because I have an assignment to the West Kalimantan area For a very good hotel, comfortable, nice food, great breakfast, even though it is 3 stars but 5 star service, Thank you Mr. Hendy for your hospitality We'll be back Thank's
Traduci
Risposta dalla struttura: Dear Mr. Andy S, Warmest Greeting from Hotel Grand Zuri Ketapang, Thank you for choosing our hotel as your preferred hotel to stay during your job assignment at Ketapang West Kalimantan. We truly appreciate your review, and all of our team members are more than happy to know that our hotel ambiance, breakfast menu and our service, presented by Mr. Hendy are fulfill your expectation. Mr. Andy, thank you once again for your positif feedback, we look forward to welcoming you back in the near future. Best Regards, Yanuar Kurniawan General Manager
Utente ospite
Soggiorno: gen 2023
Lavoro
5.0/5
Eccezionale
Pubblicata: 27 feb 2023
the room was clean and comfy, wifi is pretty good, breakfast also good and there's enough choices of food, parking lot is big, there's an atm nearby. for the record you need to pay a deposit for the stay (150k Rupiah). overall good room good services.
Traduci
Risposta dalla struttura: Dear Pak Yunus Warm greetings from Grand Zuri Ketapang Thank you for your time, to give us a compliment on tripadvisor.com, that you were like our clean room, our breakfast with alot of choices, our parking lot and the ATM machine. We hope that you will choose our hotel again in the future while you visit Ketapang, once again thank you for choosing our hotel and it is been a pleasure for us to having you stay in Grand Zuri Ketapang Kaliamantan barat Warm regards, Ivan Prawoto General Manager