La Maison Douce

On my arrival at La Maison Douce Ile de Re, I was given a terrible room with no window. no.10 I could not cancel my booking as arrived late due to Ryan air delay and also by booking with *********** I was past my cancellation date. The receptionist gave me another room no.11. It had a window but as I was on the ground floor I just could not open it. The room was dark, lighting was bad, the electrical plugs seemed very ancient, damp and smelly of foul air, like something old. The cupboard also smelled of dampness and when I came home I had to wash all my clothes. I complained to two members of the staff that I was really unable to sleep properly and one of them informed me that I was not the only person who had complained. Yet Mr Gomez owner never rung me and offered another room. The shower was also terrible. I came back from the cruise on a Sunday and the smell was terrible and apparently it was due to the irrigation. This hotel needs real updating and would not recommend anyone staying in those 2 rooms. my experience was terrible. I have given a survey to Booking com and have asked Mr Gomez for some refund which he refused . found him very arrogant. I feel that I have been treated very badly by this hotel considering I stayed there 3 nights.

La Maison la Douce is a perfect oasis in the beautiful town of St. Martin De Re. Quiet, peaceful, friendly and with helpful staff, it is only a short stroll from the town. The hotel is a series of houses surrounding a courtyard. The decoration is unique, individual and lovely. The rooms were comfortable and everywhere was beautifully fresh and clean. The breakfast was excellent with a fine selection of hi quality products, the filter coffee was also very good. We not only enjoyed La Maison Douce, we loved it.

Perfect location and charming hotel. Honestly think it’s 3 stars make it underrated! The pictures don’t do it justice. The staff we’re really attentive but never invasive. I’d go back

Wonderfull hotel and staff. I've stayed here twice and everything was perfect every time. It's in an ideal location walking distance to everything, the breakfast is delicious and the rooms are very charming :).

We stayed for three nights as a stopover travelling from the South to Brittany. The staff were charming and friendly, always smiling and helpful. The location is ideal in the centre of St Martin with everything a short walk away. The available parking was secure and only a short walk away - it was well worth the price. The breakfast was excellent with an early evening cocktail in the garden an added bonus. I would thoroughly recommend this hotel and it’s lovely staff.

It was very disappointing having read such great reviews. I think we were in an older room….. toilet was like a black room! Black painted walls trying to hide pipes and poor wall condition. Holes in the floor where pipes come through. Bed head was old rusted shutters…..probably vintage but…… poor pillows and uncomfortable bed. Our paid parking had been double booked due to a clerical error. Location was fantastic and staff very nice. First time we’re stayed with a hotel.com place and felt so let down. It was not a cheap stay either! We’re well aware island life is not cheap as we live on one!

We stopped here for coffee and so impressed with friendly customer service that we wanted to leave a review. The areas of the hotel we saw were charming and comfortable. The shady courtyard where we had coffee and pastries looked a great breakfast spot. Worth checking this hotel out if planning a stay at Ile de re.

This hotel is delightful and intimate. The rooms are not massive but they are tastefully done and the staff are friendly and welcoming. The hotel is a short walk from the centre and yet quiet. The small garden is very pleasant and relaxing where you had read a book or enjoy a cocktail from the bar. Bikes can be left securely in the garden. There is a lock up garage for cars which is 5 minutes walk from the hotel. My Sat Nav was hopeless in finding the hotel but once you know its easy - park outside the hotel and unload the car and then go and park. Departure involves the reverse but staff and so helpful with the bags etc. In terms of improvements there were a couple of things - slightly bigger pillows would have been nice and a holder for the shower head instead of having to hold!