Recensioni su Radisson Blu Hotel, St. Gallen

I arrived in the early evening, checked in and went to the room. I opened the door and was about to step inside when I saw there were used towels on the floor. I initially thought perhaps the room hadn’t been cleaned yet but then I noticed a man’s underwear lying around. I don’t know if the owner of the underwear was still there as I immediately shut the door and went back to reception. However, the room was clearly occupied and it is only by pure luck I didn’t walk in on someone just getting out of the shower. The receptionist was very apologetic and immediately offered an upgrade, however this was very unnerving for me, as a woman travelling solo. I didn’t sleep, thinking every noise in the corridor outside my door might be somebody about to come in, having been given the wrong room key. I may not travel every week for business but I do travel a fair bit and I have never had an experience like this. It might not have been quite so shocking in a less reputable hotel chain. I still don’t have an adequate explanation as to how this happened and what steps will be taken to ensure it doesn’t happen again, as such, it has put me off Radisson (and hotels in general as, from now on, I will always be nervous of the situation recurring and having some random stranger burst into the room.