Saint Albans: hotel con bar

Appalled at the cleanliness in room 133 - carpets heavily stained, covered in dust, hair & fluff. Stains up the walls too. Fixings broken with holes in the headboard. Room smelled so strongly of smoke & damp it was overpowering. Bathroom walls stained & bath/shower area had black mould. Filthy chair - you wouldn't even sit on it in a pub. The bedside light switch was also faulty - I couldnt turn it off without having to move its position and press with everything i had. It had broken bits of plastic in the fitting. I reported the problems several times - but no manager gave me their name during my stay and I spoke to three. They said the hotel was fully booked and that they didn't handle complaints & I'd have to google it. Nobody apologised & they werent friendly. None of the issues were resolved during my 3 night stay. All my belongings smelled of smoke when I got home. It was the beginning of the half term holidays so I didn't have any choice but to sleep there. I stayed in room 133 which is opposite a nightclub that stays open until 3:30am on Fridays/Saturdays. Despite the 'soundproofing' I got barely any sleep those 2 nights. This wasn't just a bit of ”city centre noise” - it was full-on continuous, bass-thumping and people screaming and shouting outside the bedroom window below. I understand that's not part of the 'goodnight guarantee' but they really shouldn't use that room on a weekend. Complained via the website within 7 days after stay & still no response or acknowledgement of complaint. I've stayed in so many premier inns over the last decade or so: Wirral, Blackpool, Leeds Whitehall, Glasgow, Scarborough, Newcastle, Stirling - just to name a few - so I know what to expect. St. Albans was truly the worst.

Siamo rimasti qui a metà agosto per una notte. Un posto più piacevole per rilassarsi e godere di un gioco di cribba in un bel giardino da una delle sedie da patio con tavoli. Che bella casa per godere di un evento speciale. Vedi le mie foto allegate dei piantagioni e dei cestini. Il personale era gentile e attento. L'hotel era tranquillo, anche se è conveniente per tutto nel mezzo di St Albans. Il colazione era delizioso. Come è bello avere portato il toast al tavolo, quindi non aspettare che la tostatrice vada in giro due volte! Ho goduto un buon pasto di piatto di bicchiere e piatto di mela con il vino Villa Maria. Ci sono stati molti piatti di pasta sul menu ragionevolmente prezzi. Non c'è bisogno di andare a mangiare.Mi piacerebbe rimanere lì di nuovo e godere di un'altra canzone di Coral nella Catedral, una visita all'amfiteatro romano per vedere un gioco estivo snd forse un po'di shopping ....

With a stay at Keyfield Terrace in St Albans, you'll be next to a golf course, within a 15-minute drive of Warner Bros. Studio Tour London and St Albans Cathedral. This golf guesthouse is 12.8 mi (20.5 km) from ZSL Whipsnade Zoo and 0.4 mi (0.7 km) from Verulamium Park.A complimentary continental breakfast is served daily from 6:00 AM to 1:00 PM.Make yourself at home in one of the 7 guestrooms featuring refrigerators and flat-screen televisions. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access keeps you connected, and DVD players are provided for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.