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TownePlace Suites Sacramento Cal Expo
3.9/575 Recensioni
TownePlace Suites Sacramento Cal Expo denied my stay although I shared with them several email/texts confirmations of my credit card purchase to check in. The property insisted they had not received payment from Booking.com which showed up on their computer as a Master Card when I used Amex to book the room. The lady at the front desk told me to use my credit card again to charge $207.10 for the stay, but I had already purchased the room. I was aware beforehand that my credit card had reached its limit and trying to conduct another transaction for the room amount would’ve been declined. When the credit card was declined, the lady at the front desk went into your-card-was-declined mode and refused to hear anything I tried to explain to her about my purchasing the room before my arrival. All my attempts to help her understand were useless and fell upon deaf ears. She refused to discuss anything with me further and walked away saying she was “not going to argue with me” even though I was not arguing with her. She abandoned me at the front desk as she entered into the back office. She returned to the front and yelled my last name to one of the managerial staff in the back. Her assistant came out momentarily, maybe he was a manager, idk. Then he began explaining that my card was not approved because the property didn’t receive payment from Booking.com. I showed him my confirmation emails/texts which he dismissed as nothing more but “booking reservations”. I persisted they were not booking reservations, but proof of purchases by both my credit card company and Booking.com. He read the text/emails, then went on a different explanation tangent stating that on his computer the credit card showed as a Master Card not Amex, and insisted the payment was not received on his end. I relented and told both of them I would patiently step aside to one of their tables and call my credit card company and Booking.com. I called my credit card company who did in fact confirm my charge for $207.10 was approved to Booking.com. Next, I called Booking.com, however their automated service was stuck repetitively on asking me to enter my confirmation number. I could not get passed the repetitive automation to enter my confirmation number. Meanwhile, an unrelated issue arose that pulled me from this nightmare. About an hour later I tried calling Booking.com again. Initially the automated service was still stuck on stupid, but luckily after a third attempt it moved forward and asked me to confirm my confirmation number and to enter my PIN. With fingers crossed I entered my PIN and the automation asked me to confirm my PIN. With that hurdle jumped, the automation promised a representative would answer in less than one minute, and BOOM! the agent answered my call. Her name was Nikki, and after hearing my dilemma she was certain the property did not understand how to complete the approved transaction. She stated the Master Card issue shows up because it’s a virtual credit card p
Fairfield Inn Sacramento Cal Expo
4.2/596 Recensioni
Fairfield Inn by Marriott Sacramento Cal Expo is in a good location on Tribute Road, near Exposition Boulevard and the Capital City Freeway (80). Tribute Road access to the American Bike Trail is about 100 yards away. We stayed in room 212. The room was clean, bedding very comfortable. Air Conditioning, refrigerator, Wi-Fi, lighting and Flat Screen all worked as expected. The bathroom had a good lighting, and shower. Our room was quiet here as we never were disturbed by noises from guests next door or above us. The hotel as a very good Breakfast buffet. We liked the selection of cereals, yogurt, fruit, eggs, omelets, potatoes, bagels, juices and coffee/tea. Staff always kept the buffet area very clean and well stocked. The gym had a good working Life Fitness Stationary bike, a treadmill, a recumbent stationary bike, and a weight machine. All was working except the Flat Screen TV. We were directed to use the gym next door at the companion property, the Courtyard by Marriott, if we wanted more weights and different machines. While the Fairfield gym mostly met our needs, once when the stationary bike was occupied, we went next door. Front desk personnel were very helpful. When we needed additional towels, they had housekeeping quickly provide them in less than 10 minutes. The pool, although smaller, was clean and refreshing. We used the hot tub but only sparingly as the air temperature was near 100 degrees. Overall, we recommend the Fairfield Inn by Marriott.
Holiday Inn Express & Suites Sacramento NE Cal Expo
4/599 Recensioni
Complimenti all'Holiday Inn Express Sacramento, in particolare al personale. Queste persone sono assolutamente fantastiche. Tutto il personale è stato molto accomodante professionale cordiale e ben informato. Le camere sono belle e pulite. Molto spazioso. La proprietà è sicura e protetta con quello che ho visto.
Travelodge by Wyndham Sacramento / Rancho Cordova
2.8/5113 Recensioni
I had the pleasure of conducting business with this establishment, in which I highly regret. And would never ever, ever ever, ever ever, Recommend this location. Had roaches in my room on the 2nd floor, went back downstairs to let them know , she let me know she can move me, but I did not request that. I wanted my money or a discount tbh. And another thing this location has a lot of attention, if you get what I'm saying! Oh and the Wi-Fi never works and they still give you a wi-fi password sli
DoubleTree by Hilton Sacramento
3.8/5115 Recensioni
Perfetta posizione, alloggio e prezzo. Vicino al centro di riscaldamento, ristoranti e dove dovevamo andare, molto conveniente 😍
Residence Inn Sacramento Airport Natomas
4.2/5104 Recensioni
Pretty nice place especially if you are staying more than one day. It has a full kitchen and all. It is a little different than the normal places I stay. This was more like an apartment complex than a hotel. It does have a bar and restaurant in the lobby of the complex. The food was ok, normal hotel food that the bartender throws in the microwave. I am not sure if the area this is in is the best. Driving around it had some rough areas. The property does have nighttime security. Good place, I would stay again.

Domande frequenti

Informazioni di viaggio locali

Numero di hotel86
Numero di recensioni6,645
Prezzo più alto32.546.551 VND
Prezzo più basso1.556.295 VND
Prezzo medio (giorni feriali)4.918.577 VND
Prezzo medio (fine settimana)4.974.602 VND