Rue Charles Thomassin, Saclay, 91400, FranceDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
4.1/5
Molto buono
55 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.1
Strutture e servizi4.1
Servizio4.1
Pulizia4.1
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Tutte le recensioni(55)
Recensioni positive(28)
Recensioni con foto/video(3)
Recensioni negative(6)
MINAH
Camera classica con 1 letto matrimoniale e 2 divani letto matrimoniali
Soggiorno: set 2024
Famiglia
5 recensione
4.7/5
Fantastico
Pubblicata: 7 nov 2024
트립닷컴에 사진과는 전혀 다르게 생겼어요
일반 아파트먼트리조트처럼 생긴 단조로운 건물이었어요
시설 좋았고 조식도 깔끔하지 좋았어요
무엇보다 호스트들이 친절했습니다
베르사유 궁전 관람위해 이용했는데
차로 20여분 거리라 좋았아요
베드도 청결했습니다
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Duowennuansss
Camera Classica (per una persona, letto matrimoniale alla francese, divano letto)
Soggiorno: ott 2024
Lavoro
7 recensione
5.0/5
Eccezionale
Pubblicata: 19 dic 2024
整體還是可以的
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Karen R
Soggiorno: giu 2024
Famiglia
5.0/5
Eccezionale
Pubblicata: 21 lug 2024
Big thanks to the staff at Novotel who made our stay so special, they were especially attentive and kind to my mum who was treated royally! Spacious and quiet room, good breakfast but no cold milk for tea. Very nice outside area with lots of seating and pool. Location is a bit remote and not much going on in Saclay itself.
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Risposta dalla struttura: Dear Karen R, Thank you for sharing your experience with us. We are delighted to hear that our staff made your stay special, especially by taking care of your mum. We appreciate your feedback regarding the breakfast options and apologize for any inconvenience caused. Our hotel is indeed located in a peaceful area, offering a relaxing environment with outdoor spaces and a pool. We hope you had a pleasant stay overall. Looking forward to welcoming you back. Best regards, Novotel Paris Saclay
Utente ospite
Soggiorno: lug 2023
Famiglia
3.0/5
Pubblicata: 27 ago 2023
We stayed in this hotel as a stopover on a long-distance journey but made a point to arrive early to enjoy the facilities. In this respect, we weren’t disappointed. For a family wanting to have some evening activities, there was plenty: decent outdoor pool, mini-golf, table tennis, table football. Definitely a hotel where you can begin to build up a holiday feeling. However the overwhelming issue was the extortionate pricing at the bar, and to some extent restaurant. We’re more than happy to pay a premium where it’s justified but in this case they are blatantly cashing in on captive guests; we witnessed several other groups reeling in shock at the costs. We decided we would have to accept this is how things were and we would end up being a little conned. Fine. But on leaving, the receptionist processed our check-out and told us there was nothing to pay. Subsequently the hotel then contacted us to say that we still owed them more money. This was now hugely inconvenient/annoying/unnecessary - I had no issue in paying whatever I owed, even if it had felt overpriced - but this now creates stress and hassle as we left the hotel for our holiday. I feel they are deliberately evasive - I can only assume this is a deliberate tactic because they see so many complaints. I will be complaining to Novotel and requesting the CCTV showing that I checked out in person and gave the hotel the opportunity to charge me then and there. We are quite relaxed about price but this was enough to spoil our stay. The other issue is that this hotel is located right on the very edge of Paris - very little to do anywhere around it, so unless you want to travel over an hour into the city you are stuck there. So lots of potential, but the pricing grates too much.
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Utente ospite
Soggiorno: dic 2022
Lavoro
5.0/5
Eccezionale
Pubblicata: 30 gen 2023
The first thing you notice is how big and well kept the place is. Upon entering you realise it is modern and extremely welcoming. The staff are very friendly and helpful the place is clean and well kept. The person that made my stay memorable is a man named Werner , he floats around the place and is extremely attentive to the gust needs. Every time I needed something he was around to help with a big smile. I love his energy and how he makes you feel welcomed and important , incredible service skills. Werner makes an ideal ambassador for the Brand and I will definitely be using Novotel again.
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Utente ospite
Soggiorno: nov 2022
Famiglia
2.0/5
Pubblicata: 28 dic 2022
My family & I drove to stay with Novohotel Paris Saclay to spend Christmas in Paris. We were coming for our first vacation as a family of 4 and I’m even pregnant with our new baby. It was a very exciting time as we were spending Christmas away from home! On December 26, we spent the day in Paris, only to come back to our hotel to notice the coffee mug my bonus daughter had given to me the night before for Christmas was gone. I had washed it and put it by the coffee maker that morning. When we addressed this situation with your front desk staff (including the manager), they brushed it off and shared that they looked and asked the staff, but that no one knew what we were talking about. We felt very overlooked and shook up that no one tried to help remedy the situation for us. Obviously, someone was in our room and stole this Christmas present, and no one from your staff helped us feel comfortable our appreciate. What otherwise was a wonderful stay, left us feeling unease and not desiring to stay with you in the future. I worked for Disney World for 7 years, and we were always in the favor of the guest and made them feel at ease. Here, we were made to feel like we were lying and no one could be bothered with helping us. I’ll be leaving a review that shares our same discontent as I don’t want this same disregard to happen to any other family.
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Utente ospite
Soggiorno: dic 2022
Lavoro
4.0/5
Molto buono
Pubblicata: 30 gen 2023
Stayed couple of nights in Novotel Paris Saclay hotel and it was a nice stay. The rooms are modern and spacious and most important quiet. The breakfast buffet was really nice; not just coffee and croissants but also eggs, bacon, sausages, youghurt etc. The dinner menu was somewhat sad; you keep eating the same portions if you overnight bit longer. Must stay thougt that the portions were tasty. I hope that there is more to choose from Friendly and helpfull staff. Not much to do during evening. Didn't test the wellness center but I guess there is crosstrainer, exercise bike, etc. Hotel grounds are wellkept and pretty. Would stay again
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Utente ospite
Soggiorno: dic 2022
Famiglia
3.0/5
Pubblicata: 30 gen 2023
We stayed at the Novotel Saclay for 2 nights as a family of 4, we booked the double with two single sofa beds room 228. Hotel, is quite small, not much seating in the reception area. It is quite far from cental Paris, at least a good 30min drive, you diffinetly need a car/mode of transport to get around. Rooms, very tight and dated. Not much room to monover around. No iron in the room, so had to ask front desk. Swimming pool, lovey outdoors pool, but extremely cold however the kids enjoyed it! Breakfast, very busy and not alot of hot option. Parking is free!
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orbis098
Soggiorno: ott 2024
Famiglia
4.0/5
Molto buono
Pubblicata: 29 nov 2024
Hotel ist eigentlich ganz in Ordnung, aber das Zimmer war minimal hässlich. Es war ein bisschen grau in grau, muss ich sagen. Aber es war sauber. Das Frühstücksbuffet war lecker. Die Lage war ganz in Ordnung. Dieses Hotel liegt zwar in dem kleinen Wohnort Saclay, aber es ist nicht sehr weit nach Paris
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Risposta dalla struttura: Hallo cdkaiser, Danke für dein Feedback! Es freut uns, dass du das Frühstück und die Sauberkeit zu schätzen wusstest. Wir nehmen deine Anmerkung zur Zimmergestaltung gerne zur Kenntnis – wir wollen, dass sich unsere Gäste rundum wohlfühlen. Unsere Lage ist wirklich super für einen Ausflug nach Paris, oder? Hoffentlich sehen wir dich bald wieder! L'équipe du Novotel Paris Saclay
T6165ZNcatherineg
Soggiorno: ott 2024
Lavoro
5.0/5
Eccezionale
Pubblicata: 28 nov 2024
Très bon hôtel. Chambre spacieuse, très propre, literie très confortable. Buffet de petit déjeuner varié et fait avec des produits de qualité. Très bon séjour dans cet hôtel. Je recommande et j'y reviendrai. Tout le personnel est très gentil et aux petits soins.
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Risposta dalla struttura: Bonjour Catherine, Merci beaucoup pour vos super retours ! Nous sommes ravis que vous ayez apprécié la chambre, ainsi que notre petit déjeuner buffet. C'est génial de savoir que notre équipe a su vous mettre à l'aise. Nous espérons vous revoir bientôt pour un autre séjour aussi agréable ! À bientôt, L'équipe du Novotel Paris Saclay
davidd2r2
Soggiorno: lug 2024
Lavoro
5.0/5
Eccezionale
Pubblicata: 13 ago 2024
Je viens d'y passer un long séjour professionnel. Conclusion: Excellent séjour ! Service impeccable personnel aux petits soins et réactif à toute mes demandes. Mention spéciale pour le bar et la restauration. La formule brazero sur la terrasse nous donne une impression d'être à la maison en toute convivialité. Franchement je recommande. Sans oublier le petit déjeuner, la piscine et les activités proposées.. pour petits et grands ! Allez-y, vous verrez, vous ne serez pas déçu Roger D.
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Risposta dalla struttura: Cher Roger, merci pour votre super retour ! Nous sommes ravis de savoir que vous avez apprécié votre séjour. Merci pour vos agréables mots sur nos différents services. Nous allons les transmettre aux équipes. Votre satisfaction est notre plus grande récompense et nous serons très heureux de vous accueillir à nouveau. A bientôt ! L'équipe du Novotel Paris Saclay
Stéphanie R
Soggiorno: lug 2024
Lavoro
2.0/5
Pubblicata: 11 ago 2024
déjeuner entre collègues, au dela de l’attente ( nous etions 10) , le personnel n’est pas des plus agréable , quand au contenu des assiettes c’est une honte. Il y a eu un problème de « calibrage » nous a-t-on dit. La facture en revanche n’a pas suivi ce problème de calibrage . Le bar salade est dépose a l air libre de la salle de restaurant, les plats sont incipides . Je pense que quelques sourires auraient mieux fait passé l’addition , parcequ’il faut avouer qu’un service peut être compliqué parfois. Moralité, je déconseille la partie restaurant. Nous n’avons pas eu l’occasion de tester le reste des prestations. Nous n’y retournerons pas c’est une évidence
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Risposta dalla struttura: Bonjour Stéphanie, je suis navré de lire votre message car le sourire des équipes est en règle générale un des points forts de notre établissement. Qu'a t il pu se passer pour que vous ne bénéficiez pas de ces sourires. J'ai été informé du soucis rencontrés sur la taille de la viande effectuée après notre gentille apprentie et je reconnais nous n'avons pas su vérifier. Néanmoins avez vous échanger avec un responsable sur place? Il est souvent bien plus profitable pour tout le monde d'échanger et de trouver un compromis ensemble que faire ce que vous avez fait et qui n'apporte rien. Il y a surement eu un souci sur votre table mais heureusement pour nous ce n'est pas notre quotidien. Je serais ravis de vous accueillir à nouveau personnellement et vous offrir vos boissons, alors ne vous cacher pas n'hésitez pas à m'appeler. Belle continuation
fr_quelquun
Soggiorno: giu 2024
Lavoro
5.0/5
Eccezionale
Pubblicata: 9 lug 2024
Excellent hôtel, très bien situé à proximité des grandes écoles. Un grand parking est disponible sur place. Les chambres sont spacieuses et très bien rénovées, le personnel est fort sympathique. On ne peut que recommander ce très bon hôtel.
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Risposta dalla struttura: Cher client, nous vous remercions pour votre aimable commentaire. Nous sommes ravis de lire que vous avez apprécié notre hôtel. Nous espérons avoir le plaisir de vous accueillir à nouveau bientôt. Bien cordialement, Novotel Paris Saclay
Utente ospite
Soggiorno: feb 2024
Altro
4.0/5
Molto buono
Pubblicata: 17 mar 2024
Situé dans le centre de Saclay, bien indiqué, parking gratuit. Personnel sympathique et cadre agréable. La chambre est plutôt spacieuse avec un canapé (manque petite table basse du coup), une grande télévision et un bureau. Rien à redire sur la propreté. En revanche, la literie n'est pas d'une grande qualité pour ce type d'hôtel, j'ai vu mieux à Ibis. Salle de bain avec une grande douche. Bon rapport qualité/prix.
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Utente ospite
Soggiorno: dic 2023
Altro
1.0/5
Pubblicata: 17 gen 2024
une réunion et repas a été organisée chez novotel saclay. Pour des raison écologiques , déja vu chez accord, ces établissements ne chauffent pas . donc réunion et repas dans un froid glacial . accord ne chauffe pas mais la secu débourse , car nombreux ont été malades à la suite. Je m étonne que novotel serve encore de la viande au lieu d une potée de légumes issus du plateaux de saclay. De plus , contradiction de cet hotel qui vante sa climatisation et sa piscine, équipements hautement énergivores et hautement anti écologiques. merci de prévenir vos clients d'arriver équipés grand froid