Recensioni su Golden Tulip Riyadh

Booked for business trip. My company guaranteed booking through AMEX card. When I arrived they asked me physical card. No authorization, no online payment, no solution apart from physical card or bank payment. Had to pay from my own pocket. They charge you before letting you to the room, no matter how much tired you are or that issue is their inability to have online service for payment, they don’t try to find solution! Any hotel has it in places I’ve been. In addition to all hustle they put me in smocking room without asking so I had to wait for change of room. She didn’t ask if I’m smocking; moved to room and there’s a black hair on the pillow. Surprise)) if you expected coffee machine as on the pictures - it’s only in suites. Coffee maker in description means kettle. This is 4*, paid 242$ per night. Rooms are specious, look modern but already abused and not clean. Will try not to open my eyes wide to notice all unacceptable things around. I hope hotel operator will pay attention with such poor payment options and service in general. If they informed in advance they don’t accept virtual AMEX we would change hotel, but they informed on the day of arrival only. Couldn’t be worse. Even GM wasn’t able to do anything - no solutions!. Just tried to justify. How come?Is it 1994 or 2024? PS. After I shown hair they simply removed it; bed cover doesn’t look like it was freshly changed, but I will never know…