Hotel vicini a Stefan B Chocolatier a Reykjavik

This one is somewhat tough to review. Service was 1-star. We received no instructions to enter and had to spend a fair amount of time on the phone (at costly international rates) to receive instructions. The instructions we received were not detailed enough. They did not mention entering through the restaurant to get to the first-floor rooms. Rooms on the second floor do not have to do this. The room itself was okay to decent. The kitchenette was nice, but the dishes were in the dishwasher when we arrived. The room lacked commonplace security features like an interior deadbolt, security chain, or a peephole. Combined with the strange way to enter the ”hotel” this made us feel uneasy. The fact that this hotel is not staffed and entry is through code would have been fine if detailed instructions were provided. Plenty of AirBnBs do this well. For the price, this would be much better value if they had better customer service and detailed instructions along with some additional security features. As it is I wouldn't recommend.

Mi piaceva davvero questo posto, un amico lo raccomandava e non l'ha deluso. era molto pulito e il personale utile e piacevole/sempre sorridendo. Ho scelto una stanza 6-bed e ho fatto molti amici di ragazze in una settimana che rimangono lì! È vicino al centro della città e ha una bella vista sulla chiesa (non tutte le camere che ho preso in considerazione!) . È caldo all'interno e, data la mia lunga permanenza, offrono nuovi asciugamani/letti da letto che ho rifiutato, dato che ero fuori per la maggior parte del giorno. Non sono sicuro di aver amato il fatto che un uomo si prende cura del servizio di turndown perché perché non mi sentivo comodo dormire o a letto nel mio pj o sottovestimento, forse essere che un dormitorio femminile avrei mandato una signora a colpire prima e poi nessuno Altrimenti, ma non è la fine del mondo! Certamente li scriverò qui se avessi visitato Reykjavik di nuovo!

Entrance to the guesthouse is via glassdoors; need to press the buzzer to be let in. Click on elevator button for 3rd Floor lobby.; Immediately right, the office is there man'd by owner (Migrated to iceland 20+ years) Showed around by the guesthouse manager + wifi connection PW pasted on the wall next to the manager room. Layout of area = typical of a shared bathroom/toilet guesthouse. Furniture: if you ever want to experience all things IKEA, this entire hostel Tables, Chairs, Cupboards, toiletries, bed frame, curtains, sink...etc etc are 99% Ikea , even the bed covers and mattress (spring coiled) are from Ikea. Single room size: Enough to park a large size sedan with enough room for your to cycle around on a unicycle, My room came with a sink/ mirror, cupboard (1.5metre wide), single bed with spring pocket, side table with lamps. Heated metal next to bed for cosy night. Toilet is clean and acceptable - no piss stains or poopy smells ( i suspect it is cleaned often). Shower area is lowly lit for some showers and some are larger with mirrors (brightly lit) - best to check which showers you want to use. Some shower room tiles seem to be covered with ”slime” but further check - seem to be covered with sulphur scales.. Water shower smells like rotten egg but its natural sulphur volcanic water occuring and gets some time to get used to it. (yicks) 101 Guesthouse is centrally located near 24/7 Grocers called 1011 which is similar to 7-Eleven (Food drinks, fresh fruits, bananas, bread, ham, cheese (enough stuff for family outing). Apart from grocers, it is next to bustop 10 which is listed in the tourist pickup point if you want to travel to see geysars or hiking tracks. there are about 9 Asian restaurants located within 10-150meters of the area; they are always fully packed - expect some noise from them during meal times . Asia restaurants = Vietnamese, Laos, Middle east, Burger joints, Pizza, italian, Japanese). Wifi connection in rooms are very weak - very strong in the pantry area. Fast for Zoom calls and games. Pantry: large Fridge, electric portable stove, many many plates, 2 pairs of fork / spoons, at least 20 teaspoons. Only 1 small bowl, electric kettle, TV. Clean tables and floor / chairs. Pantry need more bowls and spoons for cereal (owners do take note)

We were initially allocated 331 which was in another block and had twin beds, so we swapped to room 301 which was double and we weren't disappointed. It was a clean and spacious, comfy bed .Great to have a ettle, fridge and coffee machine :-) Large walk in shower with constant hot water. Large wardrobe, plenty of storage. We had a 2nd door onto a corridor to other rooms, there was windows in this wall but by opening curtains people on corridor could look in. Only downside no natural light. Relatives across corridor in room 305 had full wall of windows for day light. Breakfast was good choice and plentiful. Reception staff friendly and helpful. Located with walking access to everything. Would stay here again and recommend

Abbiamo avuto un piacevole soggiorno all'hotel Alda. La posizione è perfetta, tutti i negozi e ristoranti sono vicini. Il personale della reception è amichevole. Jorge era sorprendente e estremamente utile nel aiutarci a prenotare il nostro trasporto all'aeroporto. In futuro rimarrà certamente. Molto consigliato!

So near to bus stop 9 pick up area which is on the right after u come out from left side of the hotel. Pls note: Bus stop 9 is not the one with Big Buses running. Hotel was super clean and ( as we were asians) female kitchen staff or waitress helped us heat up our rice packets in oven for 2-3 days. So kind of her ( can’t remember her name). We are very thankful, because of that rice, we were able to complete trips every day without any proper lunch ( as we joined tour and no time for that) . So grateful.

Stanza assolutamente meravigliosa. Le camere erano pulite, calde e decorate con gusto, con strutture per la caffè e frigorifero. Il bagno era pulito e l'acqua era sempre calda, grande dopo un lungo giorno di uscita. Tutto il personale era meraviglioso. Super amichevole e utile. La colazione era abbondante. La posizione è eccellente. Non posso colpire questo posto.

Questa casa degli ospiti si trova in una posizione meravigliosa vicino al volo, vicino alla chiesa, musei e zona commerciale in Reykjavík Island. Il personale è molto amichevole e utile con qualsiasi domanda. Vi daranno visite a Reykjavík. Questa casa ospite ha caffè, tè e internet gratis. Sono dotati di strutture di cucina per poter portare cibo e cucinare per te stesso. Quando torno a Reykjavík Island, restero' a questa casa ospite.

The hotel appears to be quite new, as there was a slight smell of fresh paint. The reception staff were friendly, and spoke good English. The hotel layout is a bit odd, we stayed on the second floor, which meant you left reception and into a corridor outside, back into the building for the lifts and stairs, we walked to the second floor, then outside again along a corridor, then back into the building, up another flight of stairs and into the block where our room was. The room view was the carpark, the room was compact, and the toilet/shower very small. The beds were very comfortable and the the room was clean, the room had a TV which had some English channels and a kettle and fridge. The room did not have a hair dryer, and when we asked for one the staff were unable to locate one. There is no ironing board/Iron in the room. The room lighting was very poor. The hotel does not have a restaurant or bar, however there is a Cafe across the road which is open from 7.30am, and has free refills of coffee. The walk into town is around 30 minutes, or a cab will cost you around £14. Having said all of that, it was a great basic but clean base to stay.

I’m trying to write a balanced review … so here goes … Benefits: Location Clean rooms L’OR coffee machine … but there is a but later on …. Nice chocolate offered on check in but just slapped into my hand! 2 x bottles of water offered again just dumped into my hand no here we are complementary snacks and water on behalf of Canopy Hilton … I found this level of service not good. Set backs: Diamond member - remember a serious amount of money spent at Hilton brand hotels and extreme loyalty to the Hilton brand - No upgrade offered, but suites still Showing on Hilton app for entire stay and on booking.com Canopy Hilton might have shown the same commitment back to top tier members loyalty and in-fact a poor attitude and extremely lacking in customer service on front desk I would say 8/10 times during stay. No milk for L’OR coffee machine only creamer!! No milk for tea in room Poor bathroom amenities no shower cap, no toothbrushes, no razors etc had to ask not great! Housekeeping said they had none … asked at front desk and the Hilton colleague opened a draw full of amenities!!! Making guests go down to reception to beg instead of just providing in room!!! Demonstrates Poor customer service. Then to be told we may not have orange socks or shower caps we may have run out … surely at a top rated brand hotel there is stock take and orders are placed in a timely fashion! Not impressive from Canopy Hilton at all. No orange socks in room, but left bathrobes again poor customer service. No welcome to Canopy Hilton thank you for being a diamond member …. Again poor customer service not recognizing loyalty. No executive lounge - no drinks vouchers given to diamond members as in other Hiltons - seems mean and lacking in customer service. All in all as a diamond member felt a little let down after really looking forward to my trip especially at this brand of Hilton in a great location. Feels run by people who either haven’t been trained adequately, they have no commitment to the Hilton brand or simply just have no idea about hospitality.