SpringHill Suites Herndon Reston

Wifi connectivity was very bad in my room, even though my room was on the first floor and close to the front desk. Upon checkout it was alarming to hear one of the employees, it looked like a manager by how she was dressed, arguing with an old lady in a wheel chair. The manager was saying how she was uncomfortable offering her transport. It was disconcerting that an elderly person was being treated poorly. I also overheard another guest complaining to the front desk representative about a problem, and he thought the hotel staff needed more training. Given these issues this hotel will not be my selection preference in the future.

공항근처 호텔 묵었던 곳 중에서 제일 좋았습니다 깨끗해서 아이들과 지내기 좋았습니다

공간이 넓고 깔끔했다. 공항셔틀은 체크인때 예약을 해서 무료로 사용할 수 있었다. Dulles 공항에 새벽 1시쯤 도착해서 lyft를 타고 숙소에 도착하였는데 늦은 시간 체크인도 문제 없었다. 조식도 괜찮았다.

房間很大 很舒服

Older hotel ending to be refreshed. Bed is terrible. Location not so good and NOT within walking distance of Reston town center. Average rating and I am being generous. It was inexpensive compared to other hotels and that is understandable considering location and age.

This is not the usual Spring Hill property. It looks like they did a partial refresh on an older property at some point and got cheap with some important details. This brand is typically pretty dependably clean, but this property missed the mark. * The shower clearly had glass doors at one point. The glass has been removed and a plastic shower curtain hung instead. The shower curtain does not get cleaned, and I doubt it gets replaced often, if at all. When we asked for a clean one we were told they didn’t have any. Usually if a hotel is using shower curtains they are cloth so they can be washed. This had all kinds of heaven only knows what splattered all over it. It was gross. *The room had a damp mildew smell, most likely from the AC unit. *The bathroom had a sliding door with large glass panel. Turn on the light in the bathroom at night and it illuminates the entire room. *Only one side of the bed had an outlet. * The TV didn’t work. We were told they would fix it, but that didn’t happen. *Very low water pressure. We were offered a different room, but it didn’t seem likely that it wouldn’t have the same issues, especially the shower.