DoubleTree by Hilton London Kingston Upon Thames

Room is nice, Breakfast is good, Location is very close to a shopping mall.

Pleasant stay - Room is clean and tidy. warm welcomed by the staff at check in, swift and smooth! Flexi breakfast eat and go. Car park few mins walk from hotel.

Stayed many times in this Hotel around 4 years ago due to high standards of staff and service. Unfortunately although the staff are still very professional and also friendly, the room standards have certainly dropped. You now have an empty space where the fridge used to be, sticks are provided instead of tea spoons for tea/coffee. Tissues run out after three uses, cupboard doors not aligned correctly so had to force shut. Under bed found sweet, dust and paper. Had to clean mirror, as it obviously had been wiped over with a dirty cloth and left to dry. Prices substantially increased since pandemic I believe. Not what it was, hopefully just a blip and situation will improve as all other facilities including restaurant and location are excellent.