Kelsterbacher Str. 19, Raunheim, 65479, GermanyDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
4.5/5
Ottimo
66 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.5
Strutture e servizi4.3
Servizio4.6
Pulizia4.6
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Tutte le recensioni(66)
Recensioni positive(65)
Recensioni con foto/video(9)
Camere magnifiche(14)
Pulito e ordinato(11)
Trasporti comodi(9)
Proprietario simpatico(9)
Soggiorno meraviglioso!(7)
Posizione conveniente(7)
Vicino all'aeroporto(6)
Recensioni negative(1)
Boon Chye
Soggiorno: lug 2022
Lavoro
3 recensione
4.5/5
Ottimo
Pubblicata: 2 set 2022
È la prima volta che soggiorno qui per motivi di lavoro. Nel complesso l'esperienza è buona, la stanza è abbastanza spaziosa e pulita. C'è un supermercato (Netto) proprio accanto e a 15 minuti a piedi c'è un altro supermercato più grande chiamato Rewe per le tue necessità di base. Per quanto riguarda la posizione, è più vicino all'aeroporto FRA (circa 15 minuti in auto), ma non è un problema andare in città perché c'è una stazione ferroviaria nelle vicinanze a 10 minuti a piedi. Devo dire che ci sono meno opzioni di ristoranti dove cenare.
Testo originaleTraduci con Google
Risposta dalla struttura: Gentile ospite, grazie per aver dedicato del tempo a recensire la nostra casa. Siamo lieti che siate rimasti soddisfatti del nostro servizio e che vi siate sentiti a vostro agio con noi. Arrivederci. Cordiali saluti J. Keser
TaraKuma
Camera per famiglie
Soggiorno: mag 2023
Lavoro
3 recensione
2.5/5
Pubblicata: 11 giu 2023
I was not very happy with my stay… the hotel said they didn’t have my reservation from trip.com and insisted on it not being their fault. Trip contacted them and was super helpful. And through trip the hotel said the problem was that they had a wrong name. The booking was made online though and the name on my booking confirmation was correct.
It nearly took an hour for us to finally get a room and we were lucky they still had a free one. But they booked us into a triple room, even though we booked a family room..
The rooms are not well furnished (old furniture), there were only 2 electricity sockets and 1 of them was broken. The shower had black mold in the corner. The hotel might be nice for the pool and spa, but if you only stay 1 night you probably won’t have time to use it. So I would not recommend to book a stay with this hotel..
The only nice things were the location and the lobby
Traduci
Risposta dalla struttura: Dear Guest, thank you very much for your Feedback. We are always very happy when we receive suggestions for improvements from our guests. We want to apologize for this and have already taken your points and are working hard on them. We would be glad to welcome you back again to show you we can do it better. Best Regards J. Keser
Utente ospite
Soggiorno: set 2022
Lavoro
1 recensione
5.0/5
Eccezionale
Pubblicata: 30 ott 2022
good location and shuttle bus service! room space is big enough! will stay again!
Traduci
Risposta dalla struttura: Dear guest, thank you for taking the time to review our house. We are pleased that you were satisfied with our service and that you felt comfortable with us. See you. J. Keser
Markus_China
Camera Standard per tre persone
Soggiorno: nov 2024
Famiglia
5 recensione
4.7/5
Fantastico
Pubblicata: 22 dic 2024
Wir waren eine Nacht im Hotel. Check-In war schnell und problemlos. Parken ist möglich. Bei Anfragen wurden sehr schnell vom freundlichen Personal geholfen. Westliches Frühstück war sehr gut und ausreichend. Man merkt an einigen Stellen das dass Hotel schon etwas älter ist (Fahrstuhl, Türöffnung,…) Zimmer war allerdings zweckmäßig und Sauber. Würde auf jeden Fall wiederkommen.
Traduci
Risposta dalla struttura: Lieber Markus , vielen Dank, dass Sie sich die Zeit genommen haben, Ihre jüngsten Erfahrungen im NH Frankfurt Airport West mit uns zu teilen. Wir schätzen Ihr Feedback sehr und freuen uns sehr zu hören, dass Sie Ihren Aufenthalt genossen haben und dass wir Ihre Erwartungen erfüllt haben. Wir freuen uns darauf, Sie sehr, sehr bald wieder im NH Frankfurt Airport West begrüßen zu dürfen. Mit freundlichen Grüßen, Jaqueline Keser
Utente ospite
Camera Standard per due persone
Soggiorno: ago 2024
Viaggio con amici
2 recensione
4.0/5
Molto buono
Pubblicata: 12 set 2024
房間號148以為是在樓上,結果是底層,窗外風景也不錯。房間乾淨整潔衞生。
Traduci
Risposta dalla struttura: Dear Guest :-)we would like to thank you very much for your time in reviewing your stay at the NH Frankfurt Airport West. We value your feedback and are pleased that our service met your expectations. Your praise motivates the whole team and me to continue in the same way. Thank you for choosing to stay with us. We look forward to welcoming you back. Kind regards, Antje Backhaus
Risposta dalla struttura: Dear Guest, thank you for your stay at the NH Frankfurt Airport West and your feedback. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. We look forward to an opportunity to welcome you back in the near future. Best regards, Antje Backhaus (Soul of Quality)
Risposta dalla struttura: Dear Taka1977,thank you for your stay at the NH Frankfurt Airport West and your Feedback.Please accept my apologies that your overall experience did not living up to your expectations. I regret that we were unable to meet our high standards during your recent stay. Best Regards Antje Backhaus
Risposta dalla struttura: Dear Guest,thank you for your stay at the NH Frankfurt Airport West and your Feedback.Please accept my apologies that your overall experience did not living up to your expectations. I regret that we were unable to meet our high standards during your recent stay.Best regards Antje Backhaus
Risposta dalla struttura: Dear Kele Maggie,we would like to thank you very much for your time in reviewing your stay at the NH Frankfurt Airport West. We value your feedback and are pleased that our service met your expectations. Your praise motivates the whole team and me to continue in the same way. Thank you for choosing to stay with us. We look forward to welcoming you back. Kind regards, Antje Backhaus
Risposta dalla struttura: Dear Guest,thank you for your stay at the NH Frankfurt Airport West and your Feedback.Please accept my apologies that your overall experience did not living up to your expectations. I regret that we were unable to meet our high standards during your recent stay.Best regards Antje Backhaus
Utente ospite
Camera doppia Standard (con vista)
Soggiorno: dic 2023
Lavoro
52 recensione
5.0/5
Eccezionale
Pubblicata: 28 gen 2024
房間乾淨的,也沒啥需要服務的,早餐常規水平,離機場近,遇到罷工有點不方便
Traduci
Risposta dalla struttura: Dear Guest ,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Daniel Schmidt ( Deputy Manager )
Utente ospite
Camera Standard per due persone
Soggiorno: dic 2023
Lavoro
2 recensione
5.0/5
Eccezionale
Pubblicata: 20 feb 2024
一直都是很滿意,房間乾淨,出行也方便,有地鐵,晚上很安靜
Traduci
Risposta dalla struttura: Dear Guest,thank you for your stay and your Feedback.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Daniel Schmidt ( Deputy Manager )
Utente ospite
Camera Standard per due persone
Soggiorno: dic 2023
Lavoro
29 recensione
5.0/5
Eccezionale
Pubblicata: 30 gen 2024
酒店餐廳不錯。
Traduci
Risposta dalla struttura: Dear Guest ,thank you for taking the time to share your recent experience.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Daniel Schmidt ( Deputy Manager )
Risposta dalla struttura: Dear Guest,thank you for your stay at the NH Frankfurt Airport West and your Feedback.Please accept my apologies that your overall experience did not living up to your expectations. I regret that we were unable to meet our high standards during your recent stay. Best Regards Jaqueline Keser
Candyboy Yuanito
Camera Standard per due persone
Soggiorno: giu 2024
Coppia
11 recensione
4.5/5
Ottimo
Pubblicata: 21 lug 2024
房間安靜 雖有年代但總體不錯 沒有訂早餐無法評價。離機場十分鐘左右車程。但聽不到飛機聲音
Traduci
Risposta dalla struttura: Dear Guest,thank you for your stay at the NH Frankfurt Airport West and your Feedback.Please accept my apologies that your overall experience did not living up to your expectations. I regret that we were unable to meet our high standards during your recent stay. Best Regards Jaqueline Keser