Utente ospite
20 marzo 2025
My experience with this Hotel and their service was extremely poor.
Firstly they are costly compared to other Hotels in Ratnagiri but through ratings expected good facilities and services but nothing was delivered.
Cons:-
1. Poorly maintained Rooms, damaged toilet flushes, door knobs, cupboard, then lots of mosquitoes with poor cleaning of room and uncleaned bedsheets.
2. Hardly any Freebies - for a 3 star hotel they didn't have kettle for coffee n tea making, shampoo and conditioner and any other things which are basically provided in all 3 star hotels.
3. Service - even after complaining them for more than 5 times regarding cleaning room but no one came, at last to resolve our issues we had to go to reception and get it sorted out, extremely poor service by a 3 star hotel.
Pros:-
1. Near jetty/beach
All in All this Hotel by service and quality is 1 star Hotel and by location 2 star.
Traduci