Hotel in zona Ratingen Ost (S), Ratingen

Ottimo luogo, buon colazione, pulito, ben comunicato con il trasporto pubblico, eccellente servizio. Internet funziona perfettamente, buon prezzo in confronto, tutto all'interno della stanza è in perfetta condizione.

A causa del sonno, del parcheggio e del volo, abbiamo prenotato ibis vicino alla porta, ma ibis non aveva alcuna opzione di cibo (luglio 23) almeno non la sera! Ci è stato detto di andare vicino alla porta al Novotel per cena (la stessa compagnia). Novotel è una sorta di posto a stile fast food/canteen, senza ambienza, alto, parzialmente autoservizio! ? (divorzio! Ordina da un menu e ottenere un buzzer per arrivare se il cibo è pronto e raccoglierlo a un conto 😖). Mal prezzo/qualità. Pagate molto per il mediocre industriale, rinfrescato, non speziato ecc ... cibo di comodità. No grazie, No Grazie, non merci ...

Bit tricky finding it to begin as taxi driver wasnt very helpful(The only one we found to be like that for the rest of weekend Thank goodness! When we arrived the staff were really so helpful a few smiles a my mostly forgotten German, but no obstacle at finding our room, which was really lovely, everything was spotless, white towels gleaming, all sanitary ware shinning and so clean. Every time we went in or out we, my daughter and I were greeted with smiles always happy to get a Taxi for us, nothing was too much trouble!on our return it was to and pleasant welcome inquiries, especially when we told them we were there for the Rocket League Championships, they really wanted to know how this was going, lovely Nothing seemed to be too much trouble for them, We hung the card on our door to say we didn't need room cleaned or fresh towels so we saved water n electricity, for which we had a voucher for either glass of wine or coffee, Marvellous, Definitely recomend this lovely clean happy place, The NIU Hub. Vogelsanger Weg 155 40470 Dusseldorf I wish I could remember all their names, so please mention all reception, Bar staff on duty 12-13 14the August. Vielen Danke to them all! Thank you E Cole.

First impressions were reasonable, but during our first morning at the hotel, everything soon went downhill. From 8am till around 4pm there were two separate 'evacuations' into the hotel lobby with fire and police services being called both times. After the first evacuation, we went into town, came back 4 hours later, only for the whole hotel to be evacuated again!! Hotel staff were short tempered and nasty, bluntly barking at us to evacuate with hours going by until they finally told us there'd been a water leak. An emergency situation is understandable and I'm not bothered about that event, but the staff's handling of it was utterly poor. A question about needing to return to a hotel room, after several hours of waiting, to collect an inhaler for asthma, was met with grossly insensitive jokes about secretly taking ecstasy and then we were ignored. This whole ordeal largely amounted to the hot water being switched off, which then remained off for several days. One staff member teased we would get 'freebies' from the hotel as a gesture of goodwill for the inconvenience; this did not happen. The main hotel lifts became unusable and after being instructed to use the service lifts instead, a bartender charged towards us screaming and being unbelievably hostile, refusing to let us pass or listen to what other hotel staff had literally just informed us to do. His behaviour was diabolical, but he made no apologies for himself and excused himself from the conversation. It was outrageous seeing the entire hotel be displaced in such a clunky and slapdash way. Most of the hotel staf were rude, blunt and pompous. One single receptionist was polite and friendly, and that was the woman who checked us out. Every three or four hours someone was knocking at our door or entering our room for cleaning purposes; we could scarcely relax. We've never felt so harassed in a hotel. The hotel cups provided were barely fit for a gobful of drink and they even took away our only spoon to stir our drinks. The sanitisation standards of the hotel were inadequate, failing to provide basic antibacterial or hand soaps in rooms; I had to use a face soap to wash my hands and the red seating between the lobby and bar was heavily stained with black marks. The restaurant always seemed closed, tha bar never had more than three tables with customers, the bar layout was so cramped that I banged my leg trying to take a seat and the entire hotel decor was dreary and miserable. Most of the TV channels didn't work either. I think the only positives were having a free apple from the bowl in reception every day and ultimately leaving the hotel forever!

Abbiamo dovuto prenotare 2 camere per la nostra famiglia di 5 quando prenotavo online, ma quando ho controllato, mi è stato detto che avevamo camere familiari che avrebbero ospitato i 5 di noi (bambino dormire nel nostro letto). Ma non mi permetterebbero di annullare la seconda stanza, quindi abbiamo pagato doppiamente. Non hanno nemmeno camere interconnesse, quindi ci sono state poste 16 camere separate. Le camere erano pulite e le bagni erano spaziose. Abbiamo soggiornato per una notte durante l'onda di calore di 40 gradi, quindi apprezzavamo davvero l'AC nelle stanze e andavamo alla piccola piscina interna per raffreddare.

Das Procedere, ausschließlich digital und personallos, ist gewöhnungsbedürftig und eigentlich nicht „mein Ding“, aber dafür bekommt man für wenig Geld ein hübsches Zimmer. Die Suite im 4. Stock war groß, sauber, gut und modern eingerichtet und trotz der Lage mitten im Zentrum sehr ruhig. Lediglich zwei Steckdosen funktionierten nicht und der Wasserabfluß im Waschbecken war beinahe komplett verstopft. Normalerweise würde man das ja an der Rezeption melden, aber die war ja leider nicht vorhanden.

Quando ci siamo reclutati, un agente ci ha reclutati mentre gli altri due ci guardavano come se fossimo alieni. Uno di loro aveva un sorriso sul viso durante il check-in, volevo chiedere cosa pensava fosse così divertente con noi di andare in hotel, ma non volevo rovinare la serata. Sappiamo che siamo non europei, molto poco benvenuti e poco professionisti, e suggerisco di formare la diversità culturale. I letti erano disgustosi, le piccole strisce di capelli in tutto il foglio, il più disgustoso era la tintura di peli sulle foglie, e il letto profumava come un peliccio. Era previsto che non fumasse, ma qualcuno fumava in camera o i sistemi di isolamento/ventilazione avevano bisogno di più lavoro. Non volevo affrontare il personale di servizio frontale non professionale, così ho sofferto attraverso l'impurità e solo mettere 2 asciugamani sul tappeto solo per sentire di agio dormire, anche se eravamo solo lì per una notte...Grazie a Dio non ho prenotato per più tempo. L'unico positivo è stato il colazione, è stato sufficiente per un soggiorno di notte.

Wir waren hier mit Freunden um einen Geburtstag in der Nähe zu feiern. Das Hotel liegt in einer industriell genutzten Gegend etwas abgelegen. Es ist deswegen ausgesprochen ruhig in der Gegend. Das Haus ist recht neu und funktionell eingerichtet. Die Zimmer sind recht gross und sauber und die Betten sind bequem. Das Frühstücksangebot war nicht sonderlich reichlich, aber ausreichend. Zum Hotel gehört ein beschrankter Parkplatz für 12 Euro, den benötigt man nicht unbedingt, es gibt in der eher einsamen Gegend auch kostenlose Parkmöglichkeiten. Das Hotel wird mit minimalem Personaleinsatz betrieben, das war kein Nachteil. Alle Mitarbeiter, mit denen wir Kontakt hatten, waren ausgesprochen freundlich und hilfsbereit. Für etwas unter 100 Euro haben wir eine sehr gute Übernachtung erhalten.