CASA ANABELA HOTEL BOUTIQUE

We had a wonderful stay at this hidden treasure located close to the Historical Center in Quito. My wife and I were in Ecuador celebrating our 47th anniversary with a birding adventure in the Cloud Forest northwest of Quito. We were warmly welcomed by the manager/hostess/concierge, Maria, who helped us settle into our spacious and well-appointed room with a balcony overlooking the street. Maria explained that the historic building that was now Casa Annabela had once been a multi-family residential building and had been redesigned and repurposed into this gem of a property with three levels of rooms surrounding a central, open-sky courtyard. Throughout our entire three-day stays, Maria and the staff took every occasion to make our status comfortable and memorable. Each morning, a delicious breakfast was served in the central courtyard, complete with fresh fruit, coffee or chocolate and eggs cooked to order. Maria also took the time to tell us about the best places to go to shop and was kind enough to arrange transportation to and from our visit to the Mercado…Uber is awesome in Quito! We could not have had a better time, and by the time we left, Maria felt like a family friend! We could not give a higher recommendation! Maria (and Marie!) get our five star rating!

The hotel is very centrally located right on the heart of the Historic District and very walkable distance to main attractions. The hotel is beautiful! It is a restored mansion of the late 1800's and they have done a great job. The rooms and common areas were cleaned and well maintained. The included breakfast was fantastic and the staff gave it a personal touch. What I have to highlight and what I think is a very important factor is SERVICE!! I had been communicating with Maria via WhatsApp for reservation confirmation, time, etc and at all time Maria was so kind, friendly and so welcoming. I stayed twice at the hotel. First time for one night before headed to Otavalo and then for 2 nights to then return to the USA. I had a great time both time. The staff, including Diego who managed the hotel along with Maria, were absolutely outstanding. I unfortunately had a very sick uncle in another city and needed to fly out from Quito to see him and needed a place to keep my bags while I left for an overnight trip, Maria was so kind and accepted for me to leave my bags at the hotel (although I was not checking in until my return from trip). I also needed a place to work before my flight and she let me use the hotel until it was time to go to airport. She had an empty room and she even offered for me to use it. Diego was there and he made sure to also assist me in anything I needed. I cannot speak enough about the service they provided to me. This is definitely the place if you want to stay in the Historic District. It is beautiful, clean and you will get fantastic personalized service.