Villa Congo, RainForest Sanctuary in Manuel Antonio, 2 Bedroom with Huge pool

Perfect Everything about this property was perfection. It was not only beautiful, but in a safe location, and close to every activity that we were looking for. Communication by the owner and property manager made our stay simple and enjoyable. Couldn't recommend it highly enough.

Bad Experience/ Just disappointed Overall: Not a good experience with this property. About the Amenities: TERRIBLE They marketing this product with old and manipulated images. The pictures that I saw is not what I saw in real time. The amenities are way to sloppy and need maintenance urgently. Honestly, I feel disappointed. About the location and neighborhood: TERRIBLE It’s so confusing to find this place. No directions, Front gate has a different community’s name than they advertise. Roads to get access to this property are way terrible. A lot of construction all around the property. The entire block and entry look like a very unassisted sloppy community. Way bad. Communication: TERRIBLE As I mentioned, hard to find the location… so I called them to be instructed and all I received was a pretentious attitude. The person was busy with another check in which I understand but I’m sure there are better ways to assist all costumers. So terrible costumer service offered. About the Unit: DECENT. At least the unit was decent. I’ll give them that but that’s all. Basic, just okay. In bottom line: This booking wasn’t what I was sold through their advertising. I’m sorry about this review, but being honest and transparent, it’s the only way to improve things.