Hotel a Quepos, Costa Rica

Abbiamo apprezzato la nostra permanenza a Shana e abbiamo trovato la camera, le strutture e il personale eccellente. Il colazione, il bar e la cena erano altrettanto eccellenti e la spiaggia era anche un bonus aggiuntivo. Abbiamo pianificato di tornare a Shana per la nostra prossima visita a Costa Rica.

Our worst hotel experience ever. We’ve been robbed in our hotel room, the hotel suspected it was an inside job and did nothing to help us. We have made several attempts to r We stayed at the Selina Manuel Antonio for 4 nights in July and were robbed in our own room. Before leaving the room in the morning, we had closed the window and the door. I received a notification on my banking app showing suspicious activity on one of my cards I had left in the room. We rushed back to the hotel only to find our room had been plundered. Everything of value had been stolen: both computers containing all our work, jewelry, clothes, shoes, handbags, backpacks, perfumes, identity cards. We immediately went to the reception where we tried to explain our situation to the receptionist. Absolutely no reaction, we had to wait, completely panicked for the manager to come, which took what seemed an eternity. The manager, which could not care less, finally appeared and came to the room to witness the ransack. We went straight to the police station to make a deposition. On our way to the police station, we did our best to explain how we found out about the robbery in our broken Spanish, because the manager wasn’t speaking English. At some point at the police station, we understood a glimpse of the conversation which was taking place between the manager and another hotel representative. They were saying in Spanish, that our room was in a blindspot for cameras and that a robbery had previously occurred there some years ago. Fortunately we understood a couple of words and confronted them immediately about that, and they had to confess to what they knew and were apparently trying to hide. The hotel's responsibility in this matter is engaged as (i) the theft occurred inside of the hotel, (ii) our room was in a blindspot for the cameras and the hotel knew about it, (iii) there was already a robbery in the same area of 3 rooms, and (iv) the thieves could open the door without forcing it simply by passing their hands through the poorly secured window (which was closed when we left the room). The hotel is liable and therefore should reimburse the amounts of the stolen items. When we came back from the police station, the manager promised to repair us for the whole amount that was stolen, and to show us the camera feed. Both of these promises were betrayed. The police caught some of the burglars and we managed to get some of our items back (including computers). But the jewelry went missing, and now the hotel acts like nothing ever happened. After more than a month, our requests remain completely unanswered. They are now trying to mislead us with legal jargon and their own insurer’s policy. PS: The room was awful and morbidly humid. No sunlight has ever penetrated trough that broken window.

Ti hanno messo a disagio qui! Hanno creato un WhatsApp per i servizi degli ospiti e questo lo ha reso più disastroso. Ero al bagno e ho bisogno di ghiaccio per il mio drink che ho portato là e tutto quello che ho fatto era messaggio e mi hanno portato direttamente. Il cibo era un buon colazione, pranzo e cena. Ci fu servizio di navetta gratuito per Agua Azules e la città, che era perfetto perché abbiamo prenotato un paracadute con Agua Azules e ci hanno lasciati a piedi. La stanza era pulita. La proprietà era bella. Dovremmo vedere slot, iguane e scimmie! Le scimmie erano proprio fuori dal nostro edificio hotel (noi prenotammo una suite vista) quando uscivamo.

When you stay at Hotel Villas Lirio in Quepos, you'll be by the ocean, a 2-minute drive from Manuel Antonio National Park and 9 minutes from Manuel Antonio Beach. This hotel is 0.9 mi (1.5 km) from Manuel Antonio Nature Park & Wildlife Refuge and 1.1 mi (1.7 km) from Cascada El Salto.Take advantage of recreation opportunities such as a spa tub or take in the view from a terrace and a garden. This Beaux Arts hotel also features complimentary wireless internet access, wedding services, and a television in a common area.Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.Featured amenities include a business center, complimentary newspapers in the lobby, and multilingual staff. Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite.Make yourself at home in one of the 26 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

With a stay at Boutique Hotel Las Cascadas The Falls in Quepos (El Cerro), you'll be a 1-minute drive from Marina Pez Vela and 5 minutes from Manuel Antonio Nature Park & Wildlife Refuge. This family-friendly hotel is 2 mi (3.2 km) from Playa La Macha and 2.6 mi (4.3 km) from Manuel Antonio National Park.Treat yourself with body treatments and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary local cuisine breakfast is served daily from 7:30 AM to 9:30 AM.Featured amenities include complimentary newspapers in the lobby, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 13 air-conditioned rooms featuring refrigerators. Rooms have private furnished balconies or patios. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers.

Servizio entusiasta e attento

When you stay at El Faro Containers Beach Hotel in Quepos, you'll be in a national park, a 1-minute drive from Manuel Antonio National Park and 6 minutes from Manuel Antonio Beach. This hotel is 0.1 mi (0.2 km) from Playa Puerto Escondido and 0.1 mi (0.2 km) from Playa Gemelas.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Getting to nearby attractions is a breeze with the area shuttle (surcharge).Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with a refreshing drink from the bar/lounge or one of the 4 beach bars. A complimentary local cuisine breakfast is served on weekdays from 7:00 AM to 9:00 AM.Featured amenities include luggage storage, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.Make yourself at home in one of the 50 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

With a stay at Guest House Pura Vida in Quepos, you'll be within a 10-minute drive of Manuel Antonio National Park and Marina Pez Vela. This guesthouse is 6.5 mi (10.4 km) from Manuel Antonio Beach and 1.8 mi (2.9 km) from Rancho Tipico don Juan.Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.Local cuisine breakfasts are available daily from 6:30 AM to 8:00 AM for a fee.Featured amenities include laundry facilities, microwave in a common area, and refrigerator in a common area. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.Make yourself at home in one of the 12 guestrooms. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided.

With a stay at Vista Ocean Suites in Quepos, you'll be near the airport, within a 15-minute walk of Biesanz Beach and Playitas Beach. This hotel is 1.1 mi (1.8 km) from Manuel Antonio National Park and 1.9 mi (3.1 km) from Manuel Antonio Nature Park & Wildlife Refuge.Treat yourself with massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.Grab a bite from the snack bar/deli serving guests of Vista Ocean Suites.Featured amenities include luggage storage, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.Make yourself at home in one of the 4 individually decorated guestrooms, featuring kitchenettes. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include minibars and microwaves, and housekeeping is provided daily.

When you stay at Oceans Two Resort in Quepos, you'll be by the ocean, within a 5-minute drive of Biesanz Beach and Manuel Antonio National Park. This beach hotel is 2.3 mi (3.8 km) from Manuel Antonio Beach and 2.7 mi (4.4 km) from Rancho Tipico don Juan.Relax at the full-service spa, where you can enjoy body treatments and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services. Guests can get around on the shuttle (surcharge), which operates within 1.00 kilometers.Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.Featured amenities include a computer station, dry cleaning/laundry services, and multilingual staff. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a bus station shuttle.Make yourself at home in one of the 26 individually decorated guestrooms, featuring minibars and espresso makers. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.