Recensioni su Crowne Plaza Queenstown

Risposta dalla struttura: Kia Ora Basker,Thank you for your lovely feedback!We're so pleased to hear you enjoyed your room and our central Queenstown location—but even more so, we're delighted that our team made a lasting impression. Providing warm, service-oriented hospitality is what we strive for every day, and it's wonderful to know that came through during your stay.We truly appreciate you choosing Crowne Plaza Queenstown and hope to welcome you back again soon!Warm regards,Martin FernandezDuty ManagerCrowne Plaza Queenstown

Risposta dalla struttura: Kia Ora Leung,Thank you for your feedback. We’re pleased to hear that you enjoyed our great location.We appreciate your comments about the dated appearance of the property and will consider them as we plan future updates. We hope to have the opportunity to enhance your experience during your next visit.Warm regards,Farah PradewiDuty ManagerCrowne Plaza Queenstown

Risposta dalla struttura: Dear Valued Guest,Thank you for your valuable feedback!We appreciate your time in reviewing our services and it is delightful to know that you enjoyed your overall stay at the premises.We look forward to you staying with us again soon.Nga mihi,Semi Madanawa – Duty ManagerCrowne Plaza Team

Risposta dalla struttura: Thank you for your review. We are very pleased to hear that you enjoyed your stay with us especially with our staff. We look forward to seeing you again! Kind Regards

Risposta dalla struttura: Kia Ora,Thank you for taking a moment to share your recent experience at Crowne Plaza Queenstown. We are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back again soon.Kind Regards,Farah PradewiDuty Manager at Crowne Plaza Queenstown

Risposta dalla struttura: Kia Ora Guest User,Thank you for your detailed review! We're so glad to hear that you enjoyed the hotel's prime location, spacious and clean room, and the excellent service from our team. It’s great to know that the proximity to the steam engine ship, Sky Gondola, and the lively Queenstown center made your stay even more enjoyable.We appreciate your feedback regarding the parking service. We understand that having the valet park the car for you may not be the most convenient, especially with the steep hillside road. We will definitely take your comments into consideration as we continue to improve our services.Thank you for choosing us, and we hope to welcome you back in the future for another great stay!Best regards,Martin E. FernandezDuty ManagerCrowne Plaza Queenstown

Risposta dalla struttura: Kia Ora M17648****,Thank you for sharing your feedback. We’re glad to hear you enjoyed the hotel’s convenient location and spacious room. We do apologize for any inconvenience caused during your stay. Just to clarify, our standard check-in time is 3 pm, and the regular check-out time is 11 am, unless you previously requested a late check-out. We understand your expectations and will work on improving communication regarding our policies and services to enhance our guest experience. We appreciate your comments and hope to welcome you back in the future. Safe travels!Warm regards,Martin E. FernandezDuty ManagerCrowne Plaza Queenstown