Holiday Inn Resort Qionghai Guantang

Hotel was relatively clean, although we found mosquitoes on bedsheets, hotel staff explained the bugs might have flew in when door was opened. Also found bugs at the balcony. Staff was prompt when we request to change the linen. Location is further as it is a resort hotel, onsen was nice

We really enjoyed our stay at Holiday Inn Resort. Even though staff doesn’t speak english much, they were very friendly and helpful. Hot springs were amazing. There’s almost no gym, only couple machines.

Rutina was very kind and helpful before, during and after my stay. I’d definitely return 👍

The resort is well located next to the lake and walking distance to Baishiling park. Facilities are well designed and are being taken care of with a good maintenance plan. We travelled with kids and got the two bedrooms suite, which was very comfortable well appointed with great amenities. Compared to the other int chain hotels on Hainan, the management is doing so much better- great service from the staff and even during rush hour they have no problems delivering. Breakfast and food overall was good, while common areas are very comfortable and nicely designed. The hotel is children friendly and have numerous activities for the young visitors including a separate dedicated venue for them. For a more fluent communication Chinese speaking companions would make things very easy. This is a hot springs resort open for day walk-ins; it looks like an independent operation from the hotel management and the staff may challenge you (can be rude) if you don’t wear your bracelet - I would say more training is required for the hot springs personnel to meet the level of the hotel team. Overall a very good experience -

酒店的風景非常漂亮，我們到的比較晚，多虧酒店管家sophiad提前聯繫我，詢問我們入住需求，安排好了舒適的房間，讓我們的行程順暢又愜意。温泉開放到晚上11點，睡前泡泡温泉洗去疲憊，真的舒服，鳥籠似的空中温泉跟特別，鳥語花香、與世隔絕的感覺。有個温泉區的工作人員，要好好表揚一下，我特意記了她的胸牌：符孝吟，晚上快10了，還下着小雨，工作特別負責，一直巡視每個泡池的客人，提醒注意安全，還為我們送來飲用水，感謝她周到的服務。

又一次入住官塘假日度假酒店，非常的贊，感謝服務管家小李spring幫我一些入住的事事宜，太感動了，還關切的問我體驗感怎麼樣？還要感謝前台服務員呂書慢，sophiaLv幫解釋一些我們不懂的問題問題態度熱情禮貌，管家小李是第二次幫助我了，非常感謝🙏還有泡池服務員符女士，關切的詢問池的温度熱情周到！早餐非常美味，豐盛，下次還會入住！五星好評！入