Holiday Inn Resort Qionghai Guantang

Hotel was relatively clean, although we found mosquitoes on bedsheets, hotel staff explained the bugs might have flew in when door was opened. Also found bugs at the balcony. Staff was prompt when we request to change the linen. Location is further as it is a resort hotel, onsen was nice

We really enjoyed our stay at Holiday Inn Resort. Even though staff doesn’t speak english much, they were very friendly and helpful. Hot springs were amazing. There’s almost no gym, only couple machines.

Rutina was very kind and helpful before, during and after my stay. I’d definitely return 👍

The resort is well located next to the lake and walking distance to Baishiling park. Facilities are well designed and are being taken care of with a good maintenance plan. We travelled with kids and got the two bedrooms suite, which was very comfortable well appointed with great amenities. Compared to the other int chain hotels on Hainan, the management is doing so much better- great service from the staff and even during rush hour they have no problems delivering. Breakfast and food overall was good, while common areas are very comfortable and nicely designed. The hotel is children friendly and have numerous activities for the young visitors including a separate dedicated venue for them. For a more fluent communication Chinese speaking companions would make things very easy. This is a hot springs resort open for day walk-ins; it looks like an independent operation from the hotel management and the staff may challenge you (can be rude) if you don’t wear your bracelet - I would say more training is required for the hot springs personnel to meet the level of the hotel team. Overall a very good experience -

第二次入住官塘假日體驗感依舊非常好！！這次要非常感謝前台shirley小胡還有晃晃樂園的刺蝟哥哥還有餅乾姐姐！shirley幫我們升級了山景房 景色很美！這次每個活動基本都參加了 寶貝特別開心 工作人員都認真負責熱情滿滿！度過了非常充實的兩天！下次來到官塘還會選擇假日酒店！親子首選！

N刷的酒店，一如既往的好，孩子特別喜歡。感謝管家Vicky。感謝樂園的糖果姐姐，給孩子梳辮子，畫畫，做手工，做三明治……特別有愛心，孩子特別喜歡！感謝管家小胡，休息時候還幫忙安排房間的東西。還有温泉區的周俊吉叔叔，幫忙拿游泳臂環，浴巾很多趟，下雨了還幫助長者打雨傘！酒店的其他工作人員也都面帶笑容，非常好！