the Westin Qingdao

Recensioni su the Westin Qingdao

the Westin Qingdao

5/F, No. 8, Hong Kong Middle Road, Shinan District, Qingdao, Shandong, 266071, ChinaDettagli hotel
the Westin Qingdao
the Westin Qingdaothe Westin Qingdaothe Westin Qingdao
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

4.6/5
Molto buono
5181 recensione
Recensioni verificate
Ubicazione4.6
Strutture e servizi4.5
Servizio4.6
Pulizia4.7
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Tutte le recensioni(5181)
Recensioni positive(5018)
Recensioni con foto/video(898)
Reception gentilissima(617)
Ottima colazione(535)
Trasporti comodi(484)
Vicino alla metro(226)
Magnifica vista sul mare(130)
Buffet delizioso(59)
Piscina meravigliosa(52)
Recensioni negative(159)
Utente ospite
Camera Deluxe Westin con Letto King Size
Soggiorno: dic 2022
Solo
3 recensione
3.0/5
Pubblicata: 26 gen 2023
Esperienza deludente a causa di alcune informazioni confuse sui servizi di ristorazione. Quando ho fatto il check-in alle 18:00, mi è stato detto che il ristorante principale stava già chiudendo e che avrei dovuto ordinare dal servizio in camera. Le istruzioni per il servizio in camera erano fuorvianti e difficili da seguire a causa dei nuovi codici qr che non erano correttamente collegati al sistema dell'hotel. Il telefono accanto al menu (e al letto) e la scheda del menu con le istruzioni non funzionavano. Ad un certo punto, sono sceso nell'atrio per chiedere aiuto. Dopo tre ore di tentativi di procurarmi del cibo, ho rinunciato e ho lasciato l'albergo per trovare un ristorante. Di conseguenza, non ho avuto abbastanza tempo per usare la piscina, motivo principale per cui ho fatto il check-in in hotel l'ultimo giorno della mia vacanza per festeggiare il mio compleanno. Qualcuno della reception ha cercato di aiutare, ma penso che ci fosse molta confusione sui codici qr. Potrei lasciare maggiori dettagli, ma dirò solo che più tardi quella notte ho trovato altre istruzioni su come comporre lo 0 più tardi in caratteri molto piccoli. Se fosse stato più chiaro, non avrei usato i codici QR che erano molto più grandi del testo sulla composizione dello 0. Il bagno era bello, ma un po' logoro. La colazione potrebbe essere migliore. Sicuramente non sembrava un'esperienza Westin.
Testo originaleTraduci con Google
Risposta dalla struttura: Grazie per aver dedicato del tempo per condividere i tuoi preziosi commenti con noi. Il tuo feedback è stato condiviso con il team dell'hotel per il follow-up e le azioni di miglioramento. Speriamo che la tua esperienza in questa occasione non ti scoraggi dal rimanere di nuovo con noi e non vediamo l'ora di avere l'opportunità di darti il benvenuto di nuovo.
Utente ospite
Camera con Letti Twin Westin
Soggiorno: set 2024
Lavoro
10 recensione
5.0/5
Eccezionale
Pubblicata: 11 nov 2024
the location is best. you get to the hotel right at subway exit, across Shangri-la hotel and you can walk to Qingdao landmark in just 10 mins. the room was huge and nice and clean. the bathroom was separated into bathtub, shower room and toilet. it's a shame that we could only stay for a night and missed breakfast.
Traduci
Risposta dalla struttura: Dear Guest, Thank you so much for your wonderful review! We are thrilled to hear that you found our location to be exceptional, with easy access from the subway exit and just a short walk to Qingdao's landmark. Your praise for our convenient location is highly appreciated. We are also delighted that you enjoyed the spaciousness, cleanliness, and niceness of your room. We strive to provide our guests with comfortable and well-maintained accommodations, and it's great to know that we succeeded in meeting your expectations. Thank you once again for your valuable feedback. We look forward to welcoming you back soon and providing you with an even more memorable experience.
KAnder
Camera Club con Letti Twin
Soggiorno: set 2024
Viaggio con amici
10 recensione
5.0/5
Eccezionale
Pubblicata: 30 ott 2024
A wonderful experience in downtown Qingdao. The service was great and staff very friendly. The location was ideal to be near sights, shopping, and restaurants. My friends and I really enjoyed our time there!
Traduci
Risposta dalla struttura: Dear Guest, thank you so much for sharing your wonderful experience at our hotel in downtown Qingdao! We are thrilled to hear that you found the service exceptional and our staff incredibly friendly. It is always our goal to ensure that guests like you feel welcomed and cared for from the moment you arrive. We are delighted to know that our location was ideal for your needs, providing easy access to sights, shopping, and restaurants. It's wonderful to hear that you and your friends truly enjoyed your time here, making memories that will last a lifetime. Thank you once again for choosing our hotel and for taking the time to leave such a heartfelt review. We wish you all the best and hope to see you soon!
simonsimon
Camera con Letti Twin Deluxe Westin
Soggiorno: nov 2024
Coppia
1 recensione
5.0/5
Eccezionale
Pubblicata: 29 dic 2024
Room clean, big size, menu of BF is good
Traduci
Risposta dalla struttura: Thank you so much for your wonderful review! We're delighted to hear that your room was clean and spacious, providing you with a comfortable stay. Additionally, it's wonderful to know that you enjoyed our breakfast menu. We strive to offer a variety of options to cater to all tastes. Your satisfaction is our top priority, and we're thrilled that we met your expectations. We look forward to welcoming you back again soon and continuing to provide you with an exceptional experience. Thank you once again for choosing our hotel!
Eddy YKF
Camera Deluxe Westin con Letto King Size
Soggiorno: set 2024
Lavoro
5 recensione
5.0/5
Eccezionale
Pubblicata: 11 dic 2024
Great location fast check in great service from the help desk
Traduci
Risposta dalla struttura: Thank you for taking the time to share your valuable comments with us. We hope that you enjoy your stay in Qingdao and look forward to have the opportunity to welcoming you back.
Utente ospite
Camere Westin Studio
Soggiorno: nov 2024
Famiglia
2 recensione
5.0/5
Eccezionale
Pubblicata: 31 dic 2024
Location of the hotel is close to the sea, shopping centre and subway. Very good hotel
Traduci
Risposta dalla struttura: Thank you for taking the time to share your valuable comments with us. We hope that you enjoy your stay in Qingdao and look forward to have the opportunity to welcoming you back.
HandokoTj
Camera con Letti Twin Westin
Soggiorno: ott 2024
Lavoro
9 recensione
5.0/5
Eccezionale
Pubblicata: 12 nov 2024
Very pleasant stay, staff very friendly, keep my luggages for whole day when i went shopping around
Traduci
Risposta dalla struttura: Thank you for your kind words and wonderful review! Your satisfaction is our top priority, and we strive to maintain a welcoming environment for all our guests. We hope to welcome you back again soon and continue exceeding your expectations. Have a wonderful day!
Utente ospite
Camere Westin Studio
Soggiorno: nov 2024
Famiglia
2 recensione
5.0/5
Eccezionale
Pubblicata: 9 gen 2025
Extremely clean . Great service . a wide spread of food in the breakfast buffet.
Traduci
Risposta dalla struttura: Dear Guest, thank you so much for taking the time to share your wonderful experience at our hotel! We are thrilled to read that you found our premises "extremely clean," as maintaining a pristine environment is of utmost importance to us. We are delighted that you enjoyed the variety of food options available at our breakfast buffet. We strive to offer a wide selection to cater to diverse tastes and dietary preferences, making every morning at our hotel a delightful start to the day. If you have any further suggestions or require assistance, please do not hesitate to reach out to us.
Utente ospite
Camera con Letti Twin Westin
Soggiorno: set 2024
Coppia
10 recensione
4.7/5
Fantastico
Pubblicata: 27 ott 2024
good location, mrt at doorstep , connected via underground to shopping mall. breakfast wide variety. room clean and comfortable
Traduci
Risposta dalla struttura: Dear Guest, thank you so much for your wonderful review! We are thrilled to know that you found our hotel's location to be excellent, with the MRT station right at our doorstep and seamlessly connected to a shopping mall via an underground passage. Your appreciation for the convenience we offer is highly valued. We are also delighted that you enjoyed the wide variety of breakfast options available. We strive to cater to diverse tastes and preferences, ensuring that every guest has a satisfying start to their day. Thank you once again for choosing our hotel and for sharing your positive experience. We look forward to welcoming you back in the future and continuing to provide you with exceptional service and accommodations.
pitiporn
Camera Westin con Letto King Size
Soggiorno: apr 2024
Lavoro
2 recensione
5.0/5
Eccezionale
Pubblicata: 12 mag 2024
clean, good service,good location, close to subway, close ro shopping center .
Traduci
Risposta dalla struttura: Thank you for taking the time to share your valuable comments with us. We hope that you enjoy your stay in Qingdao and look forward to have the opportunity to welcoming you back.
Utente ospite
Camera Westin con Letto King Size
Soggiorno: nov 2024
Lavoro
10 recensione
5.0/5
Eccezionale
Pubblicata: 31 dic 2024
Great location, perfect team, excellent breakfast
Traduci
Risposta dalla struttura: Dear Guest, Thank you so much for taking the time to leave us such a wonderful review! We are absolutely thrilled to hear that you enjoyed our hotel's great location, perfect team, and excellent breakfast. Thank you once again for your glowing feedback. We look forward to welcoming you back in the future and continuing to provide you with an exceptional stay experience.
Utente anonimo
Camera Deluxe Westin con Letto King Size
Soggiorno: mag 2024
Lavoro
36 recensione
5.0/5
Eccezionale
Pubblicata: 21 giu 2024
One of the best hotel... hugh rooms and impeccable service. Will definately return.
Traduci
Risposta dalla struttura: Thank you for taking the time to share your valuable comments with us. We hope that you enjoy your stay in Qingdao and look forward to have the opportunity to welcoming you back.
Utente ospite
Camera Westin con Letto King Size
Soggiorno: mar 2024
Lavoro
7 recensione
5.0/5
Eccezionale
Pubblicata: 28 apr 2024
It is walking distance to the metro and a huge shopping malls. Starbucks is just down stairs. Perfect place for business travelers that uses metro to work and wanted to take a walk after a long day at work; May Forth Square
Traduci
Risposta dalla struttura: Thank you for taking the time to share your valuable comments with us. We hope that you enjoy your stay in Qingdao and look forward to have the opportunity to welcoming you back.
RPT
camera rinnovata, 2 letti matrimoniali, vista oceano, accesso al Club Lounge, piano alto, 50° piano e oltre, camera
Soggiorno: mag 2024
Famiglia
8 recensione
5.0/5
Eccezionale
Pubblicata: 16 giu 2024
Great trip. Was busy over a holiday but still flowed. Was well looked after by staff.
Traduci
Risposta dalla struttura: Dear guest，thank you for choosing our hotel and for sharing your wonderful experience with us. We are delighted to hear that your trip was great, even during the busy holiday season. Your satisfaction with our service and the smooth flow of your stay are truly encouraging. Our team strives to provide exceptional service and ensure that every guest feels well looked after. Your kind words are a testament to their hard work and dedication. Thank you again for your feedback, and we wish you all the best.
AdelineL
Camera con Letti Twin Westin
Soggiorno: mar 2024
Famiglia
5 recensione
5.0/5
Eccezionale
Pubblicata: 17 apr 2024
Great location. Our room temperature was finally perfect after the third room. Service staff was very helpful. Overall had a great stay at the Westin.
Traduci
Risposta dalla struttura: Thank you for taking the time to share your valuable comments with us. We hope that you enjoy your stay in Qingdao and look forward to have the opportunity to welcoming you back.