No.81 Yingkou Road, Shibei District, Qingdao, Shandong, 266000, ChinaDettagli hotel
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1 notte
Recensioni degli ospiti
3.9/5
260 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione3.9
Strutture e servizi3.8
Servizio4.0
Pulizia3.9
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Tutte le recensioni(260)
Recensioni positive(213)
Recensioni con foto/video(79)
Ottimo rapporto qualità-prezzo(36)
Comodo per lo shopping(36)
Trasporti comodi(34)
Reception gentilissima(26)
Parcheggio comodo(22)
Ambiente di classe(20)
Vicino alla metro(16)
Da tornarci(8)
Recensioni negative(47)
Moonlover
Camera Selezionata (letto matrimoniale)
Soggiorno: авг. 2024 г.
Famiglia
6 recensione
1.5/5
Pubblicata: 18 авг. 2024 г.
We chose to stay in this hotel only because it was close to the railway station. We stayed there for a night and definitely couldn’t stand staying there longer. Entrance ramp is not suitable for luggages. Telephone in the room doesn’t work so only way to communicate with the front desk was to go downstairs and talk to them. When I told the employee at the front desk about the issue he looked at me and continued his job as if it’s not a problem. The room smells terrible and bathroom is very old. I even did not take a shower.
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Risposta dalla struttura: Dear Guest,Thank you for taking the time to share your experience at our hotel. We sincerely apologize for the inconvenience and dissatisfaction you encountered during your stay. We understand that your expectations were not met, and we deeply regret that.Firstly, regarding the entrance ramp not being suitable for luggage, we apologize for any difficulty this caused you. We will look into improving this area to make it more accessible and convenient for our guests.Secondly, we are very sorry to hear that the telephone in your room did not work. We understand how frustrating this must have been, especially when it limited your ability to communicate with the front desk. We will immediately investigate this issue and ensure that all room telephones are functional.Your feedback about the indifferent response from the front desk employee is taken very seriously. We expect our staff to treat every guest with respect and empathy, and we will address this matter with the team member involved. We will also reinforce our training programs to ensure that all employees are equipped to handle guest concerns and complaints effectively.Furthermore, we are deeply sorry to hear that the room had a terrible odor and that the bathroom was in poor condition. A clean and comfortable environment is our top priority, and we will take immediate steps to address these issues. We will conduct a thorough cleaning and inspection of the room and bathroom, and make any necessary repairs or replacements to ensure they meet our high standards.We truly regret that your stay was not pleasant, and we want to make it right. As a gesture of our commitment to improving your experience, we would like to offer you a complimentary stay at our hotel on your next visit, along with any other compensation that you find acceptable.Thank you again for your honesty and for giving us the opportunity to make things better. We hope to welcome you back in the future and provide you with a much-improved experience.
ali_00
Camera Selection (2 letti)
Soggiorno: апр. 2024 г.
Viaggio con amici
5 recensione
2.7/5
Pubblicata: 15 апр. 2024 г.
The hotel Not that bad
Traduci
Risposta dalla struttura: 非常抱歉給您帶來了不好的入住體驗,我們在此深表歉意,我們酒店【臨近台東步行街】與【營口路啤酒屋】,並且酒店【免費贈送礦泉水】以及酒店擁有【免費停車】、【免費洗車卡】等服務。酒店堅持房間【一客一掃】,布草堅持【一客一換】,讓您住的放心、安心、舒心。再次對您表示歉意,祝您生活愉快!
Utente ospite
Camera Confortevole (3 letti)
Soggiorno: мая 2024 г.
Viaggio con amici
1 recensione
5.0/5
Eccezionale
Pubblicata: 19 мая 2024 г.
It was a great experience to stay in this hotel, the facilities were good and enough, the staff was warm and friendly. As a foreign tourist we had a great experience with my friends at this hotel.
Traduci
Risposta dalla struttura: 非常感謝您對我們酒店的好評,我們酒店【臨近台東步行街】與【營口路啤酒屋】,並且酒店擁有【免費停車】、【免費洗車卡】等服務。酒店堅持房間【一客一掃】,布草堅持【一客一換】,讓您住的放心、安心、舒心。我們會再接再厲不辜負您的肯定,期待下次與您相聚
MaryVentures
Camera Selezionata (letto matrimoniale)
Soggiorno: мая 2024 г.
Coppia
28 recensione
4.2/5
Molto buono
Pubblicata: 21 июня 2024 г.
Quite decent place to stay for a short trip but if you are looking for a place to stay longer, I would recommend otherwise. Hotel facilities were a bit outdated but neat eanough. Staff were easy to talk to as well. Quite close to the subway and easy access for didi and taxis.
Traduci
Risposta dalla struttura: 非常感謝您對我們酒店的好評,我們酒店【臨近台東步行街】與【營口路啤酒屋】,並且酒店擁有【免費停車】、【免費洗車卡】等服務。酒店堅持房間【一客一掃】,布草堅持【一客一換】,讓您住的放心、安心、舒心。我們會再接再厲不辜負您的肯定,期待下次與您相聚
BARIS
Camera Confortevole (3 letti)
Soggiorno: июля 2023 г.
Famiglia
1 recensione
1.5/5
Pubblicata: 28 июля 2023 г.
Hotel is old. Corridors are dirty. Room cleanliness is just below borderline. If you don’t care, you can accept. We had several luggage and hardly carried. . The person who welcome us didn’t help even with just a little bag. While we carried the bags, he just walked near us freely.
Traduci
Risposta dalla struttura: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。在服務方面,我們深感抱歉,我們將加強員工培訓,提高服務質量。我們承諾會更加積極主動地解決客人的問題和需求,為客人提供更好的服務體驗。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Utente ospite
Camera Selezionata (letto matrimoniale)
Soggiorno: июля 2023 г.
Altro
2 recensione
4.0/5
Molto buono
Pubblicata: 29 июля 2023 г.
too many renovations going on right now.. and the hallways could be cleaner!
Traduci
Risposta dalla struttura: 尊敬的貴賓您好!感謝您的五星點評!每個城市總會有人惦念得理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而温馨的回憶,希望世界旅舍會是您回憶裏最温馨最獨特的那個!希望有機會下次與您相逢!
Anna22
Camera Selezionata (letto matrimoniale)
Soggiorno: июня 2024 г.
Coppia
37 recensione
4.2/5
Molto buono
Pubblicata: 31 июля 2024 г.
Nice one
Traduci
Risposta dalla struttura: 非常感謝您對我們酒店的好評,我們酒店【臨近台東步行街】與【營口路啤酒屋】,並且酒店擁有【免費停車】、【免費洗車卡】等服務。酒店堅持房間【一客一掃】,布草堅持【一客一換】,讓您住的放心、安心、舒心。我們會再接再厲不辜負您的肯定,期待下次與您相聚
Usman (乌斯曼)
Camera Selezionata (letto matrimoniale)
Soggiorno: мая 2023 г.
Prenotato per altri
3 recensione
1.5/5
Pubblicata: 28 мая 2023 г.
Hotel wasn’t that clean
Traduci
Risposta dalla struttura: 尊敬的顧客您好,非常抱歉此次入住沒有達到您的滿意,我們在此深表反省,入住本店期間有任何問題都可以第一時間致電前台,我們工作人員也會第一時間給您處理解決。再次對您表示歉意,祝您生活愉快!
Risposta dalla struttura: 尊敬的賓客,首先,對於您在我們酒店的住宿體驗未能滿足您的期望,我們深感抱歉。關於洗髮水水油分離的問題,我們非常抱歉給您帶來了不便。我們明白,一個乾淨、整潔且提供高品質用品的住宿環境是賓客選擇我們的基本要求。我們立即對客房內的所有洗漱用品進行檢查和更換,確保每一位賓客都能使用到新鮮、安全的用品。對於您提到的酒店沒有提供礦泉水的問題,我們同樣深感抱歉。已經立即補充客房內的礦泉水,並確保客房內始終配備充足,以滿足賓客的需求。同時,我們也將加強對客房用品的日常管理和檢查,防止類似情況再次發生。關於您提到的住宿費用問題,我們理解您對於價格的關注。我們將認真審視我們的定價策略,確保我們的服務質量和價格之間保持合理的平衡。通過圖片向我們直觀地反映了問題。您的反饋對我們至關重要,它將幫助我們不斷改進和提升服務質量。我們酒店【臨近台東步行街】與【營口路啤酒屋】,並且酒店擁有【免費停車】等服務。酒店堅持房間【一客一掃】,布草堅持【一客一換】,再次對您在住宿期間遇到的不便表示誠摯的歉意,並衷心感謝您對我們的寶貴意見。我們將不斷努力提升服務質量,確保每一位賓客都能享受到優質的住宿體驗。