Recensioni su DoubleTree by Hilton Putrajaya Lakeside

my kids was a little disappointed that he couldn't enter the kid's club . but overall is ok . will repeat next time

Excellent service. There a lot of activities for kids to have fun. Extremely good experience for staying here.

Love the food for breakfast...variety and tasty. The staffs also friendly. My kids also love the pool.

It was a good and comfartable with warm hispitality from the hotel. Service was good and location not too busy

The hotel’s facilities, including the gym and restaurant, were top-notch. The breakfast selection was varied and delicious, providing a great start to the day. The location was convenient, close to local attractions and transport. Overall, I highly recommend for anyone looking for a relaxing and enjoyable stay."

Clean and big room. Variety of choice for breakfast. The compound is very big yet reachable to each building through link bridges.

The hotel has a great location, which is very convenient. However, there is room for improvement in cleanliness. Additionally, better maintenance is needed, especially considering the hotel’s age. Particular attention should be given to the splash pool area, which requires further care to enhance the guest experience.

There have a kid-friendly amenities (pools, play areas), children's activities, on-site dining options with kid-friendly menus, and positive feedback regarding staff accommodating families' needs, as these indicate a hotel that is well-suited for a family stay.

great hotel & location with nice view. my kids very happy specially pool and food. 😍

Been here twice but first time with my family. We love the super king bed and it’s so comfortable. Will definitely visit here again.

My children loved playing in the swimming pool and kids’ room. The room was quite spacious, but I think they could improve by cleaning the dust a little better. The breakfast was super delicious and very family-friendly, perfect for both mothers and kids. Pool for adult very huge and beautiful scenery.

Excellent!! Wonderful stay. Superb Breakfast! Fantastic customer service . Definitely we will comeback

hotel bagi upgrade bilik.. bilik besar & bersih . Breakfast puas hati

I recently stayed at the hotel for 3 days and 2 nights, and while there were some positive aspects, my experience was unfortunately overshadowed by several significant issues. Pros: The hotel features a beautiful design, with clean, spacious room and a welcoming atmosphere. The staff were generally friendly and accommodating, which contributed to a pleasant stay. The amenities were enjoyable, particularly the three available pools: splash, lakeside, and rooftop. Cons: However, I encountered several challenges during my visit: Long Queue for Check-in: The check-in process took about 30 minutes due to a long queue. Late Arrival of Luggage: After checking in, my luggage took about 15-20 minutes to arrive at my room. Luggage Mix-Up After Checkout: The worst part was that after reaching home, I noticed that one of my luggage went missing. Upon contacting the hotel to check their CCTV, it was discovered that a staff member had mistakenly loaded my luggage into another guest's car. I urged the hotel to arrange for the immediate return of my luggage, as it contained wet swimwear. The hotel then arranged for Lalamove to retrieve my luggage, which had already reached the other guest's home in Malacca. While I appreciate the hotel’s efforts to address these situations and their commitment to ensuring they do not happen again, I believe that compensation for the inconvenience would have been appropriate; however, none was offered as a goodwill gesture for the trouble caused. Overall, this hotel has great potential, but I hope they can improve their service handling during busy periods and unexpected situations.