Hotel in zona Casita bella Park, Punta Cana

Questo viaggio è stato fantastico. Il resort era bellissimo e facile da navigare. Le camere sono abbastanza grandi e la posizione è isolata e tranquilla. La spiaggia è bellissima, il cibo era delizioso, le bevande erano meravigliose. Tutto il personale era davvero cordiale e il servizio era generalmente ottimo. Ci sono molte opzioni vegane e vegetariane, il che è stato fantastico! Tutti gli eventi sono stati davvero piacevoli e nel complesso è stata una vacanza davvero rilassante e memorabile! Un saluto al direttore delle attività Miki per aver reso il nostro soggiorno davvero speciale!

Ok. First off I don't know how anyone could give Marcos and Magdelina anything but 5 stars. They are both fluent in Spanish, English and several other languages which made everything very easy. When I wanted to practice on my Spanish Marcos would speak with me in Spanish and when I wanted to speak in English we spoke in English. If you read the other reviews, some people were confused about where they were and reviewed this place in error. I was traveling solo in the Dominican Republic as a single woman and I was slightly worried before arriving, but the second I walked into the garden late at night to check in - all my fears melted away. The family was sitting having a casual conversation with guests and the kids were playing on the ping pong table. They welcomed me like family. The most gracious couple I have ever met. In addition to being met by Marcos and Magdalena I was also met by a friendly dog which made this feel even more like home. As far as my room went, everything was clean, very spacious, had air conditioning in the bedroom, a mini fridge and some snacks and drinks in the minibar. I settled in immediately. I also ate dinner there every night because the food was so amazing! They have four different menus to choose from, including Dominican food, Caribbean and even Polish food. All of which was absolutely delicious. The service was incredible and it was a true experience that I will never forget. I even got to play air hockey with the kiddos! I almost don't want to write this review because I'm afraid I won't be able to get a reservation when I return next year! Now let's address the fact that this is not an all-inclusive resort. This is a small bed and breakfast that is run by a family. They have a recycle mentality and everything they had is reused and repurposed and I love that vibe. If you are one that wants fancy and luxury or no culture, this probably isn't the place for you. If you're a solo traveler that wants to feel like you're part of a family 1000% recommend. I will return to see them many many times. ♥️

My family and I (myself, husband and 5yr old son) stayed at Princess Family Club from June 15-21. When we arrived Nes at the front desk was so kind and welcoming. He handed me a glass of champagne and quickly got us checked in. Much appreciated after a long day of traveling. He did let us know right away that the elevator was out of order, but that they were working on getting it fixed. Pedro, helped us with our bags and let us know that there was a second elevator but it was waaay in the back. It too was out of order when we checked in but it did work the reminder of our stay. We also saw the elevator maintenance company on site everyday so they were trying to address the issue. It did get fixed on our last night so better late than never. The children’s water park with accompanying buffet and bar were amazing to have access too. Breakfast, lunch, snacks, coffee, beer, cocktails on hand until 4pm was a life saver. My personal favorites were the chicken pastelitos. I always made sure to grab as many as I could when they were on offer. I didn’t get the name of woman who was behind the buffet but she was so kind and greeted us everyday with a beautiful smile. Nikole was our favorite waitress! Also, so kind and attentive. At the kids club my little one was not a fan, but that was mostly because he didn’t connect with the other kids (language barrier). He much preferred being in the pool. Thank the good lord for Nancy!!! She was so amazing all week. Everyday when she saw us she made sure to check on us and always made sure our son was good (and me lol). Food: I was pleasantly surprised with the quality. The food is the family club buffet was very tasty and seasoned well. My favorite meal was at El Pescador. The food was cooked to perfection!! My least favorite meals were at El Guacho and Il Tartufo. At El Guacho the empanadas were just okay. I could tell they weren’t freshly made like the pastelitos I had at Mordisco. At Il Tartufo, the gnocchi in pesto was WAY overcooked and the barnzino with mashed potatoes was very salty. The selections at the main buffet, La Hispañola were also tasty and there were many options for everyone in the family. The Ice Cream truck near the main lobby is so cute and the perfect ending to dinner. We had ice cream every night! In the event that you want something off the menu that’s “special” like the ribeye, it will take 45-50 mins because they do not keep it in that particular restaurant. They have to get it from the central kitchen and it can take time to order, receive and cook it. Definitely not mentioned on the menu. If you really want it, my husband recommends calling way ahead. The WiFi is not that strong and that could definitely use some improvement. The signal is great in the lobbies and restaurants but not great in our room. Seeing as how you need the app to make reservations for dinner having strong WiFi in the rooms would be helpful. Stay far far away from anyone in an orange shirt!!!! They are t

Magnifico spazio pubblico, molto ben tenuto. Ristoranti molto buoni. Personale molto gentile e cortese. Spiaggia magnifica rispetto alle spiagge di altri hotel. Camera un po' invecchiata nonostante avessimo preso la suite Platinum Honeymoon: WC mal fissato ma riparato entro 24 ore, tracce di ruggine sulla doccia tropicale, ante dell'armadio del minibar mal fissate (fuori centro). I materassi delle sdraio della zona Platinium sono invecchiati (macchiati e talvolta con cuciture aperte). Cashback iGraal rifiutato da trip.com senza motivo... Peccato, non è molto corretto.

È stato un piacevole soggiorno. Il servizio di assistenza clienti da parte dell'hotel è stato in generale soddisfacente. Tutto compreso che offre era migliorabile dal mio punto di vista. E per questo prezzo poteva essere incluso il trasferimento. Installazioni migliorabili soprattutto il palestra che non è adatto per quell'hotel, rimane molto piccolo e inaccessibile, sembra un labirinto per poter entrare. E il spa rimane anche in molto povero e non incluso nemmeno nella offerta del pacchetto di tutto incluso con camera superiore. Quando in Spagna il 90% è incluso entrambi i servizi, trasferimenti e spa. Grande hotel grande catena, ma il mio viso di soddisfazione per alcune altre cose rimane indifferente per questo motivo ...La varietà del buffet di pasto non era nemmeno troppo ...se compensa con il trattamento clienti e l'ambiente di spiagge vergine. Poi un dettaglio è la sovrappeso per i venditori ambulanti fuori e all'interno del locale ...fino ai massaggi ...

Il primo giorno del mio soggiorno, ho controllato per la prima volta il gabinetto del gabinetto. Il gabinetto del gabinetto non era pulito e disinfettato. Ho pulito il gabinetto con la carta igienica e c'erano macchie gialle di urina sulla carta igienica. Il caffè, il mate e lo zucchero in camera non vengono sostituiti in tempo ogni giorno. Mancanza di spettacoli notturni.

Sanctuary Cap Cana in Punta Cana is a wonderful resort that provides breathtaking views from many rooms! I was there to celebrate a friend’s 15 year anniversary and their vow renewal! The room the couple had was located in the castle and it had a private infinity pool with ocean views! Another person in our group had a Villa and they were assigned a butler…his name is Carlos and he was FANTASTIC! He assisted the entire group and the way he was able to arrange transportation; food and drinks for the group was skillful and was beyond going the extra mile- he should give course on customer service to organizations! The grounds were beautifully manicured and exceptionally clean! The beach bar and Love bar did a great job at providing drinks in a quick manner! The restaurants were great…breakfast had some many options! My favorite restaurant was the Asian fusion…so flavorful! The best part of the customer service provided by the resort was the golf cart transportation that was available to transport you if needed to travel long distances within the resort! I will definitely recommend Sanctuary Cap Cana and hope to return very soon!

Piacevolissima esperienza !! Siamo ritornati dopo 10 anni in questo resort. Abbiamo alloggiato nella parte nuova in una suite direttamente sul mare. Un posto dove puoi veramente rilassarti in assoluta privacy…. Camera super confortevole! Personale sempre attenti e disponibile!! Colazione ottima con ampia scelta. Ci sono tre ristoranti con ampia scelta, quello preferito da noi resta La Palapa , un plauso ad Andrea per la sua professionalità e cortesia. Un ringraziamento particolare a Jade e Moisés per la loro squisita disponibilità e gentilezza!!! Un posto da provare assolutamente!! Noi sicuro ritorneremo!!!