Kaaro Hotel Puno

Good for quick stays only. Unfortunately, I can't give it more than 3 starts. Whats good: - Localization great. - Breakfast is simple, but good - The room has a working/organizational table - Bed was comfortable What was bad: - Every single day I had netwrok issues. I spend the week working from the hotel and missed important meetings because of that. I sen't messages every day to them and there were no improvements. It's not a Puno problem because anywere else the wifi was stable. - Shower. That was the worse part. I think 4 out of the 5 days I stayed I had to call them to heat my shower. Then they would do something and the water would get hot. I mean... I'm in a hotel. In a place that's 2 degrees celsius. And the 2 worse parts of this was that the HAD to come to my room to check... he couldn't belive me. So I would take off my clothes to bath, go to the shower, is cold, I would call them, and istead of just waiting I had to put my clothes on because the guy had to check de water. Every time. And the worse of all... I asked if that was happening in every room. He laughed and say no. Why would you keep me in that room then? For gods sake. I'm giving 3 starts because they were all polite and I don't think that's their fault, it seems that the hotel is in low maintenance mode.

We stay only one night, and was a very nice welcome, good price, very convenient, close of restaurants and buses, for transportation.

Location is good, close to the center of the city. Staff is nice. But the carpet and blankets have dirty spots. The bathroom is small and sewer is almost clogged.

I had 2 rooms under my reservation, supposedly the same size and amenities, 1 room was extremely smaller than the other one, bathroom was tiny, bath towels old and dirty, I wouldn’t recommend this place