This so-called 4-star-hotel is totally overrated - the staff is very kind, but the paid breakfast is less then you'll get on an airplane, it's not more than a starter. You'll get no juice if you already took 3 tiny pieces of fruit. Or you'll get one glass of cheap juice from concentrate (not even real juice in a 4-star hotel!), but then no fruit. And don't ask for a second small glass of juice - you won't get it, you already had one. You can choose only one tiny meal, and nothing more. But no extras like chicken or so. Just tacos with a sauce on it. That's it. After this breakfast, you have to go to another place, because you'll be hungry as before. I'm staying in hotels around the world most of the year, but this breakfast is one of the worst I've ever got. If I were here on vacation, I would cancel right away and change my stay. The rooms are big but totally basic - I wonder how they got 4 stars - not even a fridge or a water cooker in the room. If you want more water than provided in the room, you have to pay. Sorry, this is 4 stars and we talk about water!! Never experienced this before, and this is not my first time in Mexico. They just want you to pay for everything. In the morning I wake up because the laundry is in front of my window. The view outside the window is a white wall. You will not get a good sleep here, because you hear EVERYTHING that happens in this hoteI. I would not recommend this stay at all for vacation, in a hostel I would feel more welcome. Read the other reviews - I'm not the only one with this terrible experience here, especially regarding the breakfast. We kindly told them our problems with the breakfast, but they are not willing at all to improve their service. Today at breakfast I kindly asked again: ”I believe it's not possible to get a second glass of juice?” - The answer: ”no, not possible, just one”. If it wouldn't be so horrible here, I would have to laugh. The pictures provided by the hotel are far away from reality.
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