Blue Sea Costa Jardin & Spa

I am extremely upset with this hotel. We booked this hotel based off the amenities available. However, the amenities are rarely open. The pool is only open from 10:00-17:00 which leaves no time to go enjoy excursions and still enjoy the amenities. The mini golf is €10 and is only open for 4.5 hours a day (10:30-13:00 and 15:00-17:00). We were hoping to go enjoy the beaches/hiking/etc during the day and come back and relax around the hotel and enjoy swimming and playing mini golf. But we are not going to be able to enjoy that at all. I would not recommend. I would recommend booking somewhere else where the amenities are more available. I'd also like to add that when we arrived they said their parking lot was full. So we had to park a bit aways and walk to the hotel. This was extremely inconvenient for us as the parking nearby is extremely limited. Also, the food was not good at all. The only good option was the gravy covered turkey. The bread was hard and stale, the fries had been sitting a while, the pizza was way too salty and cold, matter of fact almost all of the hot options were cold so I'm not sure they are on heating trays. We expected more quality and options since we paid €25 per person (€75 total) for just the one dinner. The breakfast was not great either unfortunately. The shower was also covered in limescale with black mold spots along the bottom lining where the door slides. There's also a ton of scuffs and marks all of the walls in the room. I've included some pictures of both below. Additionally, the bedding was dirty we found out after lifting up the pillows. We asked the front desk to have the bedding replaced. Which they did come to replace that night but told us we couldn't have it replaced anymore after that because they didn't have anymore sheets that would fit the bed. The new sheets also had something red crusted on it and when we took the sheets off ourselves we found a ton of stains on the mattress protector. The front desk do not care about any issues and will argue with you and say that they don't need to have the amenities open in the evening just like how the restaurant doesn't need to be open 24/7. When I tried rebutting with people eat at certain times but people do amenities at random times he said it doesn't matter. Ultimately, we were never able to use the amenities even when we made it back to the hotel by 6pm because everything is closed by that time.

NO VOLVERÉ ni a este hotel ni a la cadena BLUESEA. Compre un todo incluido y no te especifican en ningún término y condición de su página lo que excluye , que es básicamente todo.Los cafés te los pone de máquina automática ya que los de cafetera de bar tradicional te dicen que son de pago y tampoco puedes tomarte un carajito de Bayles porque también es de pago y no tienen otra alternativa de licor de crema o equivalente. Toda la bebida de marcas blancas maíisimas por no hablar de los cócteles que son todos de caja. (Destacar que los camareros tienen el cielo ganado con lo que tienen que aguantar de las quejas de los clientes) La comida del buffet penosa en variedad y calidad como la limpieza de los vasos , que tenía que pasarles una servilleta porque daban asco. Estuvimos 10 días y la única fruta que había eran plátanos manzanas y naranjas. También decir que el snack bar te ponen hamburquesas y perritos calientes sin ningún control de las guarderías que llega hacer la gente. Muy pocas hamacas para la gente que había, ya que estuvimos varios días sin poder coger alguna. Sinceramente una cálida malísima para un hotel de 4 estrellas. NO LO RECOMIENDO. He estado en otros TODO INCLUIDO y no se parece nada a esto. Adjunto fotos la la maravillosa comida del buffet y el snack bar