Blvd. Hermanos Serdán 102, Real del Monte, Puebla, MexicoDettagli hotel
Controlla le camere disponibili per le tue date di viaggio
Paragoniamo i prezzi
1 notte
Recensioni degli ospiti
4.5/5
Ottimo
110 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.6
Strutture e servizi4.5
Servizio4.5
Pulizia4.5
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Tutte le recensioni(110)
Recensioni positive(106)
Recensioni con foto/video(3)
Ottimo servizio(5)
Recensioni negative(4)
Utente ospite
Camera Tradizionale (1 letto a due piazze, con vista sulla città)
Soggiorno: lug 2022
Coppia
12 recensione
5.0/5
Eccezionale
Pubblicata: 13 lug 2022
It is a nice hotel with a good breakfast. The room is clean and large.
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Utente ospite
Camera Tradizionale (1 letto a due piazze, con vista sulla città)
Soggiorno: giu 2022
Amici
1 recensione
5.0/5
Eccezionale
Pubblicata: 31 lug 2022
Good
Good very good
Good
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Utente ospite
Camera Tradizionale (letto a due piazze, con vista sulla città)
Camera Tradizionale (letto a due piazze, con vista sulla città)
Soggiorno: nov 2023
Lavoro
7 recensione
5.0/5
Eccezionale
Pubblicata: 22 dic 2023
很好👍
環境:不錯
衞生:不錯
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Utente ospite
Camera Tradizionale (letto a due piazze, con vista sulla città)
Soggiorno: mar 2024
Lavoro
7 recensione
5.0/5
Eccezionale
Pubblicata: 24 mar 2024
房間整潔,服務好
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Jiansen
Camera Tradizionale (letto a due piazze, con vista sulla città)
Soggiorno: mar 2024
Solo
18 recensione
3.2/5
Pubblicata: 12 apr 2024
旅館有點舊了
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Utente ospite
Camera Tradizionale (2 letto matrimoniale, con vista sulla città)
Soggiorno: mar 2023
Famiglia
2 recensione
5.0/5
Eccezionale
Pubblicata: 10 mar 2023
很好的服務!很方便的地理位置。
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SIN CAI
Camera Tradizionale (1 letto a due piazze, con vista sulla città)
Soggiorno: mag 2022
Amici
6 recensione
5.0/5
Eccezionale
Pubblicata: 1 giu 2022
前台熱情,房間也不錯。
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Jose Angel
Soggiorno: mar 2024
Altro
4.0/5
Molto buono
Pubblicata: 1 mar 2024
Bueno
Maria
Soggiorno: feb 2024
Famiglia
5.0/5
Eccezionale
Pubblicata: 1 feb 2024
This is an excellent property! Super clean and staff is super friendly and accommodating.. felt right at home
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Brian
Soggiorno: lug 2023
Altro
1.0/5
Pubblicata: 29 lug 2023
Upon arrival the staff was very unwelcoming. I had 4 rooms altogether and their was an issue giving us access to the floors since they refuse to put us on the same floor after I told the lady I didn’t care to have a tub in my bathroom that I would rather just have a shower. I mention the holiday inn we had just left had done it and then she decided to do it. My elderly mother fell getting out of the tub and then only then I was able to get a different room. The tub is way higher then the usual ones we are use to here in USA.
Another big issue they did not let us use the table by the lobby to eat when there was no one there. They basically told our young kids to pack their McDonald’s and go eat in the room, that unless they were buying drinks at the bar or buying food from the restaurant we couldn’t use the table. The kids are 4 , 9, 13, 16 . Breakfast was another issue bad service, bad food and they had the audacity to ask for a tip after the food was cold, delayed the baby chair never brought.
You are better off staying down the road at the Holiday Inn Express IHG hotel.
Free breakfast, self service laundromat, and very accommodating staff all around.
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Yeiny
Soggiorno: lug 2023
Altro
3.0/5
Pubblicata: 28 lug 2023
When we got there we had 4 rooms total I asked to be in the same floor and they said no because my reservation had a tub. I then told them I didn’t care for a tub they still decided that could not be done. Then I asked to have access to the other floors my family and other kids were staying in they said that could not be done then I mention holiday inn had done it for us then that’s when they decided they could do it. My mother and my niece fell getting out of the tub since it’s higher then normal that’s the only way they were ok to switch rooms. Then later on the kids decided to go get something to eat from McDonald’s and decided to sit at an empty table at the lobby . The staff and the restaurant workers basically kicked them out off the table because they were not allowed to sit there to eat unless they bought something from the restaurant or the bar. My daughter couldn’t even get a spoon when she asked. You pay to be able to use the hotel amenities however that was not the case here. Just save yourself a hassle and stay at the holiday inn express IHG . They give you free breakfast, access to a washer and dryer and the tables for you to be able to sit and enjoy a meal with your family without someone telling you to go eat in the room.